Cathedral Peak Hotel

Excellent food, stunning surroundings in the Drakensberg mountains.

very helpful and kind staff.Excellent service. nice and clean😍😍😍😍😍

A gorgeous location with nice, clean rooms and good food, but facilities are tired and staff were unhappy. We didn't have a the warmest welcome. We arrived 10 mins early for check-in and we were asked to wait until 2pm exactly to get our room. 10 mins later, a queue formed at check-in with everyone wanting their keys, and loads of people needing their bags taken to rooms, causing congestion and confusion. It's definitely not a customer/guest focused culture at Cathedral Peak Hotel. Generally speaking, service was bad. The front desk staff in particular were little to no help when asking questions about activities, hikes, petrol, and parking. We did have a wonderful guided hike with Samson, our walking guide, but otherwise we didn't find the staff very friendly. It was rare to get a hello or smile from any staff walking by. On the positive side the food is abundant and delicious. There is something for everyone in the main dining room. There is a lot to do at this resort, but the PDF doesn't do the best job of explaining what's on offer or of enticing guests to attend. A suggestion for this resort would be to hire some activity coordinators. E.g. people walking around getting to know the guests and informing them about what is going on at the resort and what is available to do - this would be especially nice on rainy days (which we had a lot of). A lot of the included activities were tailored towards groups with children. I can see how this would be more of an enjoyable stay for families, rather than couples or solo travellers. While we didn't play mini golf, the course definitely looked like it needed a bit of maintenance. We did play badminton and we were given a broken birdie and rackets that were full of rust. Overall, we made the most of our stay. We enjoyed the nature, hikes, food, large rooms, and facilities for what they were worth. Though, for the price, it's not great value and the service does not reflect the 4-star rating.

We spent 6 nights at Cathedral Peak Hotel last week, with our two 20something children. It was an exceptional week. From mini golf to squash to chilling at the pool, my son’s round of golf, the hikes we did, the spectacular views and the exceptional array of dishes in the dining room, we had a fabulous stay. We must make special mention of Zweli, the guide who accompanied us on the Ribbon falls hike, the bird walk and the Albert falls via Doreen falls hike. He was attentive to everyone’s needs, ensured the pace was correct for the slowest walker, and took extra special care when scrambling up rocks to pull those of us up who needed assistance. Needless to say we are checking our diaries to book for April so we can do some other hikes and complete the Cathedral Four Challenge.

Wonderful trip, would return just for the worth of the service beautiful scenery and children care and facilities

Not having been there for a few years how wonderful to find the standards are still right up there with the best hotels in the country. Truly a 5+ star holiday. Food still magnificent in both quality and quantity and delightful and comfy room. Will return hopefully in the not too distant future.