Quality Inn & Suites Gallup I-40 Exit 20

We arrived about 1:00, with check in not until 3:00. Katrina, who checked us in, said we were welcome to wait in the small lobby or she would unlock the dining area and we could wait there until our room was ready.  We came in to wait and Katrina called me up and offered us a room on the first floor or second floor. We choose first floor. We were able to park right outside the door! The room was very clean, comfortable bed, great location near restaurant within walking distance! Great stay!

The room was clean, but you could tell it was used for hotels tonight. My only complaint was the tv remote was filthy, sticky and falling apart.

We got a room on the bottom floor. the guy upstairs was loud, when he walked around you could hear him thumping around, we could hear the people next door flushing their toilet. Walls must be thin. The room smelled of moist and bathroom floor was dirty. I was glad i had brought slippers to wear around in the room.

I always stay here on my drive through New Mexica , easy on and off from the highway rooms are always clean and quiet always able to park close to my room, food ding options are within walking distance , early morning breakfast has a great selection

Check in was great , very helpful staff. Unfortunately our A/C wasn’t working, so we had to have a technician come out to fix it. Finally had cold air.

The room was clean and comfortable the air worked for the price I would stay again and im very picky.

It was late and the only hotel with a king bed. It would have been okay if there wasn't a party going on in the room next to us , all night. We had connecting rooms and it felt like we were in the middle of it. The tub bottom felt like it was going to fall through. There was no weather stripping on the room door so you could see and feel the air coming through it. Some car alarm went off three different times. Not a good nights rest. Paid more for this then better places.

upon arrival, we walked into lobby only to have to wait for a period of time, one of the front desk check in monitors/computers was non functional at the time, additionally staff was training a new person, so it was rather slow, but this is life that happens in front of you in real time, so NO BIGGIE. Our room was upstairs above pool area, surprisingly quiet. Room was clean, well furnished, soft bed, good continental breakfast, check out easy. i/we would recommend this to all travelers who have a stop or stay in Gallup N.M.