"Excellent Service by the Entire Staff From the very beginning, we were warmly welcomed by Arif(Desk Manager), Irfan, and Imran, the front desk crew, whose cheerful greetings made the check‑in process smooth and effortless. In the morning, Firdous (Skyview Café Captain) and Jakir provided outstanding service at the breakfast table. Their attentiveness and hospitality ensured a truly satisfying start to the day. Overall, the team’s professionalism, warmth, and dedication created an experience that was both seamless and memorable."

"Best room view and all best staff food service hotel ambience neat room"

"Its ok for price value"

"We had a comfortable stay at the resort in Sonmarg. One of its biggest advantages is the excellent location, situated just opposite the pony point for the Thajiwas Glacier trek, making it very convenient for visitors planning local sightseeing. The room was spacious and comfortable; however, the bathroom was disappointing. The jacuzzi appeared to have been installed more for appearance than functionality and was not well maintained. We would advise guests to avoid booking rooms with a jacuzzi. Additionally, the shower area was poorly designed, and taking a shower would leave most of the bathroom floor soaked with water, which was quite inconvenient. The front office staff were friendly and helpful. The restaurant served reasonably good food, and the service provided by the restaurant team was excellent throughout our stay. Housekeeping was above average and ensured that the room remained clean and comfortable. Overall, we enjoyed our stay and found the resort comfortable, with good food and a great location. However, the poorly designed and inadequately maintained bathroom facilities need significant improvement."

"The hotel is very good. Staff and food is very nice. They have upgraded by super deluxe room to suite rooms free of cost. Thanks to mubaahir bhatt ji and Mudasir. The location of hotel is very good. Recommend to stay for couple and family. The hotel rooma are cosy amd have all fascilities."

"Very nice place , hospitality was good n even room was good"

"This is an excellent place to stay. It has well appointed and large rooms with great views. It's located in a quiet place. The hotel staff is very curtious and responsive. Food is great. It's the best place to stay near ********."

"Rooms are bad, no cleaning (in cafeteria smell of washrooms are roaming,"

"I stayed here with my family in a suite room 3 Adults 1 Child. We will look at these objectively as Pros and Cons Cons: 1. The hotel seems to be lacking absolute operational synchronisation. Restaurant during the morning breakfast seemed dis-arrayed and confused with no supervision. One would have a feeling that for the hotel the job is done with the breakfast laid down. Under staffed and half empty buffet bowls. Spread was ok not too elaborate but also not constrained. 2. Our suite room did not have hand towels in either of the bathroom and bath mat missing in the main bath. Had to call and request for it. Inspite of that only 1 hand towel was sent instead of 2. 3. Our suite was a 4 person occupancy. Only 1 bath towel was provided. Had to request for additional towels which was delivered after 3 telephone calls over 40 minutes 4. Only 2 water bottles provided. Additional bottle costs you INR 129 per bottle. For a 4 person occupancy in a suite 2 nos of 1 liter bottle is a way too less for human consumption. Over that additional water charges at INR 129 person bottle is also quite steep. This is in contrast to most Kashmir hotels that do not charge you for water. 5. The hotel does not have a communal space with games or group seating for you to chill in the evening with your group. 6. The rooms do not have a wardrobe for you to stack your clothes during your stay. There is an open hanger stand possibly in line with the interior theme but not practical. Don’t have shelves or space for clothes and you kind of have to pack unpack from your suitcase or push it on your bedside tables. 7. Television remote was missing. The remote provided had issues with seamless working. You had to press button multiple times for it to work. Pros: 1. Riverside view is good. Although for you to get to the riverside is not easy and accessible from the hotel. 2. Rooms are spacious and clean. 3. The open air lawn is good to bask in afternoon heat."