Home Inn Yubai Yun Hotel (Yan'an Ganquan Passenger Transport Terminal) Reviews

Response from Property: 尊敬的貴賓，您好，很高興能為您服務，能遇到您是我們的緣分，首先我代表酒店全體員工，感謝您的光臨，您的滿意是我們服務的宗旨，酒店全體員工期待您的光臨，祝您旅途愉快，萬事如意！

Response from Property: Dear guests, hello! Thank you for your praise, which is like a ray of warm sunshine, lighting up our every day. We will use your encouragement as motivation to continuously improve our facilities and equipment, service quality and management level to bring you and more guests a better experience. Looking forward to meeting you next time! Thank you for your support and wish you a happy life!

Response from Property: Dear guests, hello! Thank you for choosing our Ganquan Rujia Ruiboyun Hotel. There is a large parking lot in the backyard of the hotel and another parking lot on the side of the hotel. At the same time, we will continue to improve and innovate to better meet the needs of you and other guests. We look forward to welcoming you back to Ganquan Home Inn Ruiboyun Hotel to experience our enthusiasm and professionalism again! Have a nice trip!

Response from Property: Dear guests, hello! Thank you for your praise. In short, your satisfaction is the purpose of our service. Thank you for your comments. Home Inn is committed to quality. The high-end, atmospheric and upscale hotel environment with a warm and comfortable environment will create a home-like feeling for you. You are welcome to come home often. I wish you prosperity every day in 2025, promotion step by step, and all the best!

Response from Property: Dear distinguished guest, hello! Thank you very much for your support and praise! We are deeply sorry for the inconvenience caused to you. You are welcome to send you a small gift. It is our honor to serve you. Thank you for your five-star praise. Your satisfaction is our greatest motivation. We will continue to work hard to provide you with better services and a more comfortable travel experience. Looking forward to your visit again and wish you a happy life!

Response from Property: Dear guests, hello! We are extremely pleased to see your favorable review on Ctrip. November 8, 2024, this day is made more meaningful by your recognition. We will continue to hold ourselves to high standards to create a more memorable journey for you. Looking forward to seeing you again! [Ganquan County Home Inn Ruiboyun Hotel]

Response from Property: Dear guests, hello! We are delighted to see your favorable comments. Your affirmation is the best reward for our work. We will continue to improve ourselves to create a more perfect travel experience for you. All the staff of Home Inn Ruiboyun Hotel in Ganquan County are looking forward to meeting you next time and hope your life will be filled with sunshine and happiness!

Response from Property: Dear guests, hello! Thank you very much for your praise and recognition for us on Ctrip! Your satisfaction is our greatest motivation. We have been committed to providing every guest with high-quality service and a comfortable experience, and we are deeply gratified to see your recognition. We look forward to your visit again. We will continue to provide you with better service. All the staff of Home Inn Ruiboyun Hotel in Ganquan County are looking forward to your visit again. We wish you a pleasant journey and all the best!

Response from Property: Dear guests, hello! Thank you very much for your support and your valuable suggestions, which we will definitely adopt. Regarding the bathroom water leakage problem you mentioned, we have arranged for the engineering department to repair it. All the staff of Home Inn Ruiboyun Hotel in Ganquan County look forward to your visit again and wish you a pleasant journey and all your wishes come true!

Response from Property: Dear Valued Guest, We sincerely apologize for the unpleasant experience. Please understand that due to an unavoidable torrential rainstorm in Ganquan County on the evening of August 8th, all substations in the county experienced power outages around midnight. Because this was an emergency, the hotel did not notify us beforehand, leaving all systems paralyzed. Telephone, internet, and elevators were all unavailable, and we are deeply sorry for not being able to provide timely service. Since it was the middle of the night, we didn't want to disturb you. We only informed you the next morning that your room was leaking, so we promptly changed your room and helped you move your belongings to the opposite room. We also apologized to you in person. We are deeply remorseful for your experience and understand that this situation severely impacted your stay. Although we changed your room the next day, it cannot make up for the negative impression. We hope that next time you stay at our hotel, we can upgrade your room free of charge by mentioning your name to compensate for this unpleasant experience. Once again, we sincerely apologize for the unpleasant experience and hope to have the opportunity to regain your trust in the future. We wish you a pleasant life!

Response from Property: Dear guests, hello! Thank you very much for giving us such a high review. I am deeply gratified to see your thoughtful evaluation, which shows that our efforts are worthwhile. There will always be people who know the goods. Home Inn has an iron rule that all linens must be changed after each guest, even if they have not been touched. Therefore, when you stay at Home Inn Ruiboyun Hotel, there is no such thing as not changing the linens. You can rest assured to stay here. Our special room is just a little smaller in size, and the room decoration is different from other rooms, so we made it a special room. Everything else is the same. Finally, thank you very much for your thoughtful review. I look forward to your next visit to Home Inn Ruiboyun Hotel Ganquan. I wish you a pleasant journey and all the best!

Response from Property: Dear guests, hello! Thank you very much for your support and praise for our Ganquan Home Inn Ruiboyun Hotel on Ctrip. We will cherish this recognition and continue to optimize and improve our services so that every guest can feel the warmth and comfort of home. We look forward to your coming again to witness our growth and progress! I wish you good work and good health!

Response from Property: Dear distinguished guest, hello! Thank you for your great support. We are very pleased to see your comments. We feel warm in our hearts and think that the efforts of each of us are worthwhile. Thank you for your praise. We will definitely live up to your expectations and make Ganquan Home Inn better. We look forward to your next visit to Home Inn. I wish you a pleasant journey and all the best!

Response from Property: Dear distinguished guest, hello! Thank you very much for your support. It is our great honor to serve you. All the services provided by the hotel are what we should do. Thank you for your five-star praise and your compliments. We have received them and praised them. We hope to set an example and look forward to your visit to Ganquan County Home Inn again. I wish you good luck and prosperity every day!