"We visited The Vila Gale in Santa Cruz earlier this month and had one of the most wonderful and relaxing holidays ever.... We were a little nervous before we went as there were a couple of negative reviews which were quite concerning, all we can say is please please just ignore them...in fact we were laughing with fellow guests just how ridiculous they were. The hotel itself is spotless, the staff are all without exception friendly, competent and extremely hard working... special mention to Christina and Katrina on reception, Sandra, Louisa and the lady with the big smile in the Restaurant and pool bar and Catrina in the Spa who helped make our holiday special as did all the staff.. The food in the restaurant was excellent, I am vegetarian and was never stuck for something to eat...yes, not everything is labelled but all you do is ask and the staff will advise...If you are staying for 7 days or over you can visit the Al a Carte restaurant....we definitely recommend! The spa and it's facilities again are spotless, you have to wear a swimming cap in the indoor pool but you can buy one from the hotel if you don't have one. Sandra Cruz is a beautiful quiet location with little shops and restaurants...all on the doorstep... We never go back to the same place twice but there is always a first..,we have booked a cheeky little week back there next month and are so looking forward to our visit "