After we checked in, the lights in our room kept flickering intermittently due to a short circuit. The front desk quickly arranged for an electrician to come and check it. Even after replacing two light bulbs, the same issue persisted. So, the front desk moved us to a family suite. We were very pleased with this upgrade. The suite was spacious and comfortable, and the two large beds were very cozy. The front desk staff member had an excellent attitude; she even brought an assistant to help us move our luggage to the suite. She also retrieved our personal toiletries that we had left in the previous room and returned them to us. Very professional and dedicated service.
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