To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.1
Amenities7.7
Service8.0
Cleanliness8.1
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All reviews(119)
Positive reviews(101)
Reviews with photos/video(35)
Awesome stay(11)
Great location(8)
Large rooms(7)
Clean pool(6)
Lift was OK(5)
Friendly front desk staff(5)
Convenient location(5)
Negative reviews(18)
Gordon Evepearl
Family Suite
Stayed in Dec 2025
Family
40 review
10/10
Outstanding
Posted on Feb 1, 2026
Hotel room is spacious and cosy. Hotel staffs are friendly and helpful too. Highly recommended for staycation holiday to enjoy and relax.
Response from Property: Dear Guest Greeting From Hotel Holmes Gelang Patah Thank you for interested & staying with Hotel Holmes We will review every feedback from our guest Thank You
Guest User
Family Suite
Stayed in Nov 2025
Family
7 review
7.0/10
Posted on Jan 23, 2026
The rooms are spacious and had impressive designs. Eexcellent front desk staff, fast check in / check out.
Response from Property: Dear Guest Greeting From Hotel Holmes Gelang Patah Thank you for interested & staying with Hotel Holmes We will review every feedback from our guest Thank You
1C3M@N
Family Suite
Stayed in Nov 2025
Family
4 review
3.0/10
Posted on Dec 22, 2025
We booked the family suite room. One of the bathroom has leakages on the ceiling. Which looks like some kind of horror setup. The wallpaper are also peeling off due to leakages. One of the washroom is blocked as well. The bedsheets are dirty and full of stains.
Breakfast buffet area is full of flies and staff is very unfriendly. I asked for a baby chair. He pointed to the area and asked me to get it by myself.
6/7
Response from Property: Dear Guest Greeting From Hotel Holmes Gelang Patah Thank you for interested & staying with Hotel Holmes We will review every feedback from our guest Thank You
Anonymous User
Deluxe Twin Room
Stayed in Jan 2026
Business traveller
46 review
10/10
Outstanding
Posted on Feb 11, 2026
Nice, big and clean room. Clean toilet and hot water available.
DANNY72
Deluxe King Room
Stayed in Oct 2025
Business traveller
76 review
8.0/10
Very good
Posted on Nov 27, 2025
Good and decent hotel. Good and polite staff. Rooms are clean and comfortable
Response from Property: Dear Guest Greeting From Hotel Holmes Gelang Patah Thank you for interested & staying with Hotel Holmes We will review every feedback from our guest Thank You
Guest User
Deluxe Twin Room
Stayed in Nov 2025
Couple
1 review
10/10
Outstanding
Posted on Dec 28, 2025
Gud location and service very think nice
Response from Property: Dear Guest Greeting From Hotel Holmes Gelang Patah Thank you for interested & staying with Hotel Holmes We will review every feedback from our guest Thank You
Franny Fb
Deluxe King Room
Stayed in Aug 2025
Family
6 review
6.5/10
Posted on Sep 13, 2025
Air cond not cold at all. Lucky is clean. Feel like Hostel instead.
Guest User
Deluxe King Room
Stayed in Dec 2025
Business traveller
1 review
10/10
Outstanding
Posted on Jan 30, 2026
Breakfast was decent, and the front desk staff were exceptionally good. All the other staff members were also very polite. I'll definitely be staying here again after the Spring Festival.
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Response from Property: Dear Guest Greeting From Hotel Holmes Gelang Patah Thank you for interested & staying with Hotel Holmes We will review every feedback from our guest Thank You
Guest User
Deluxe King Room
Stayed in Oct 2025
Travelling with friends
1 review
7.5/10
Posted on Dec 1, 2025
overall a pleasant stay
it would be better if the room have more sound proofing as we can clearly hear the sound of the vehicles on the road at 0630.
Response from Property: Dear Guest Greeting From Hotel Holmes Gelang Patah Thank you for interested & staying with Hotel Holmes We will review every feedback from our guest Thank You
Guest User
Triple Suite
Stayed in Nov 2025
Family
17 review
8.0/10
Very good
Posted on Jan 16, 2026
We enjoyed the quiet,comfortable rooms. may be can stay for next trip
Response from Property: Dear Guest Greeting From Hotel Holmes Gelang Patah Thank you for interested & staying with Hotel Holmes We will review every feedback from our guest Thank You
Erkh. M.
Deluxe King Room
Stayed in Nov 2025
Family
10 review
8.5/10
Very good
Posted on Dec 28, 2025
Hotel’s location is good! Near to Lego Land, markets and more
Response from Property: Dear Guest Greeting From Hotel Holmes Gelang Patah Thank you for interested & staying with Hotel Holmes We will review every feedback from our guest Thank You
Liza M
Deluxe Triple Room
Stayed in Jun 2025
Family
3 review
5.5/10
Posted on Jul 26, 2025
Got into the room and it wasn’t as per description or picture. Called the front desk and he said hotel is full and the room that I booked was not available. I firmly requested to speak with the hotel manager, and 5 mins later the front desk called back and told me to go down and change room. Quite upsetting with his attitude.
salim tee
Deluxe Twin Room
Stayed in Jun 2025
Business traveller
20 review
5.5/10
Posted on Jul 8, 2025
- Desk services is not so good e.g. requesting praying mat (sejadah), but never been given to the room..
- The Hotel, still need a amount of deposit.. which was not practice nowadays..
Anonymous User
Deluxe Twin Room
Stayed in Nov 2024
Family
1 review
7.0/10
Posted on Dec 11, 2024
The pillows are old and smelly. Rooms are big and spacious. Multi-storey carpark not sure if safe to park. Saw a car with all wheels removed, don't know was it stolen or removed.
Response from Property: Dear Guest Greeting From Hotel Holmes Gelang Patah Thank you for interested & staying with Hotel Holmes We will review every feedback from our guest Thank You
SathiaChan
Deluxe King Room
Stayed in Apr 2025
Family
1 review
6.5/10
Posted on May 12, 2025
The minute we enter the room, some kind of bad smell breaks out. When we call the reception, they sent one housekeeping guy and he bring a room spray which does not work. The walk way to pool has no light and it was dark. My kid scared to go pool. Also 15 plus floors, only 1 lift is working. Its a peak hours somemore. Overall not a good stayj
Response from Property: Dear Guest Greeting From Hotel Holmes Gelang Patah Thank you for interested & staying with Hotel Holmes We will review every feedback from our guest Thank You