Guest User
January 29, 2024
The hotel is ideally placed for the train and bus stations. However, I was sent an email a few days before arriving, telling me to go to another hotel to check in - which I did. They told me this had changed and not the case any more! I should go to the ECU now but on arrival the door was locked because of the cold weather. I couldn't check in until after 3pm and having an event to attend, had to change in the toilet and leave my bag. Returning that evening, I was given a small room next to the lift - which kept me awake until about 1am. After getting to sleep finally, I was awoken around 2am by a couple trying to get into my room which was right next to the lift door. They eventually entered the room next door and I had to bang on the door linking the room because of the noise the woman made with her loud voice! A very poor night's sleep as I was now awake. Staff were helpful at all times but the room was only suitable noise-wise for people able to sleep anywhere.