Wyndham Ion Majestic - Bentong

This is my second time staying here. The first time, I got a room on level 29, and the view was already great. This time, I requested a high floor and had to pay an additional RM50 for it. I was willing to pay for the 'carpet of clouds' view, but unfortunately, I didn't get to see it. Regardless, it's a fantastic hotel with a wide variety of delicious breakfast options.

A bit disappointed as I got a room with no view. I booked early but it turned out differently when I arrived. So I had to go outside the hotel to get a nice view.

Spacious and clean room. Soft and comfortable mattress. Everything was well-equipped. The staff were also kind and very helpful.

I requested a high-level room with a Genting or mountain view through the app, but I ended up with a building view. I arrived early at 12 PM to request again at the reception, but they said I couldn't check in until 2:30 PM at the earliest. So I walked around, and when I came back at 2 PM, people were already lining up to check in. When it was my turn, I got a room on level 43 with a building view. I couldn't even pay extra to change rooms. I'm definitely not coming back to Wyndham. I paid 1k for 3 days and 2 nights. It would be better to go to the homestay next to Wyndham, which costs just over 400 for 3 days and 2 nights and at least I wouldn't be as disappointed with this kind of view. The service was also slow. I requested an iron and board from room service at 6:30 AM and only got it after 8 AM, and that was after calling 4-5 times.

I'd like to inform you that I'm quite unhappy with my experience this time 😊 I had requested a room with a nice view in advance because I traveled all the way from Perak. However, I was told that rooms with views were fully booked. When I got to Level 48, I saw that there were still several empty rooms, and some were just being cleaned around 4 PM. So I was a bit disappointed because if there were indeed rooms available, I would have been willing to wait so my long journey wasn't in vain. I hope the hotel management takes this matter more seriously.