55 Persiaran Gurney, George Town, Penang, 10250, MalaysiaView Hotel Details
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Guest Reviews of Penang Marriott Hotel
9.2/10
Great
342 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.2
Service9.1
Cleanliness9.4
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All reviews(342)
Positive reviews(323)
Reviews with photos/video(98)
Nice sea view(27)
Comfortable bed(8)
Convenient for shopping(8)
Well designed(7)
Close to beach(7)
Tasty food(6)
Easy to call taxis(6)
Perfect for kids(5)
Negative reviews(19)
Tong SL
King Room With Sofa Bed-City View
Stayed in Mar 2025
Business travellers
13 review
8.5/10
Very Good
Posted on Apr 24, 2025
The location is excellent, and the family is big enough with a lot of variety for breakfast.
Response from Property: Dear Tong SL, Thank you for your lovely review! We're delighted you enjoyed our convenient location and the spacious setting for families, along with the variety at breakfast. We look forward to welcoming you again soon!Warm Regards, Penang Marriott Hotel
Chun Yui
King Room With Sofa Bed-City View
Stayed in Dec 2024
Couples
19 review
10.0/10
Outstanding
Posted on Feb 4, 2025
Amazing room cleaning service and nice view. If you go to Penang, this is the place to stay.
Response from Property: Dear Chun Yui, Thank you for your fantastic review! We're delighted to hear that you enjoyed our amazing room cleaning service and the nice view. It's wonderful to know that you consider our place the best choice when visiting Penang. We look forward to welcoming you back for another great stay! Warm regards, Penang Marriott Team
Guest User
Guest Room, 2 Twins, Sofa, City View
Stayed in Nov 2024
Family
26 review
10.0/10
Outstanding
Posted on Dec 27, 2024
We all enjoy our stay at this hotel. The room is very clean with a nice view. The location is close to a lot of tourist attractions. We enjoyed using the pool, jacuzzi and gym facilities. Staff are friendly. Will come back again when visiting Penang.
Response from Property: Dear guest,Thank you for your wonderful review! We're thrilled to hear that you and your family enjoyed your stay with us. We're also delighted that our friendly staff made a positive impression on you. We look forward to welcoming you back on your next visit to Penang!Warm regards,Penang Marriott Hotel
Zen Ng
Club Level, Guest Room, 2 Twins, Sofa Bed, City View
Stayed in Nov 2024
Family
1 review
9.0/10
Great
Posted on Dec 14, 2024
The staff and service at both the M Club and Kid's Club were excellent. It would be an improvement if M Club rooms included the option to have breakfast at the Sago restaurant.
Response from Property: Dear Zen,Thank you for your review! We're delighted to hear that you found the staff and service at both the M Club and Kid's Club excellent.We appreciate your suggestion regarding breakfast options for Club rooms. Please note that breakfast at Sago is available at an additional rate. However, Club rooms include access to the M Club, which also serves breakfast.Your feedback is valuable to us, and we will consider it as we strive to improve our guest experience. We look forward to welcoming you back for another wonderful stay!Warm regards,Penang Marriott Team
Jinn Tyng
King Room With Sofa Bed And Sea View
Stayed in Nov 2024
Couples
2 review
9.5/10
Amazing
Posted on Dec 9, 2024
I had a fantastic experience at Penang Marriott Hotel. The staff were warm and professional, making check-in seamless.
The room was spacious, spotless, and offered stunning sea views, with a bed so comfortable it guaranteed restful nights.
The team’s attention to detail and exceptional service truly elevated my stay. Highly recommended!
Response from Property: Dear Jinn,Thank you for your fantastic review! We're thrilled to hear that you had such a wonderful experience at Penang Marriott Hotel.It's great to know that our warm and professional staff made your check-in seamless and that you enjoyed the room with stunning sea views. We're especially pleased that you found the bed so comfortable and appreciated our team's attention to detail and exceptional service.We look forward to welcoming you back for another elevated stay!Warm regards,Penang Marriott Team
Guest User
Guest Room, 2 Twins, Sofa, City View
Stayed in Nov 2024
Travel with friends
7 review
10.0/10
Outstanding
Posted on Dec 11, 2024
Location is great in George Town, both cityview and seaview rooms are good. Room is spacious with high ceiling. We enjoyed our stay and will return for our next visit.
Response from Property: Dear guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed our great location in George Town, as well as the spacious rooms with high ceilings and both cityview and seaview options.We're thrilled that you had an enjoyable stay and look forward to welcoming you back on your next visit!Warm regards,Penang Marriott Team
Guest User
Guest Room, 2 Twins, Sofa, City View
Stayed in Nov 2024
Family
3 review
10.0/10
Outstanding
Posted on Dec 25, 2024
New hotel with good service and facilities . Will stay same hotel next time to Penang
Response from Property: Dear guest,Thank you for your kind review! We're delighted to hear that you enjoyed our good service and facilities. We look forward to welcoming you back to our hotel on your next visit to Penang. Safe travels until then!Warm regards,Penang Marriott Team
M@C
King Room With Sofa Bed And Sea View
Stayed in Apr 2025
Travel with friends
1 review
9.0/10
Great
Posted on May 4, 2025
The hotel is in a great location but by Penang standards is considered expensive. I usually stay at E&O hotel nearby which is an all suite hotel and the rate is
about the same. I would rate the Penang Marriot a 4-star hotel and the E&O hotel a 5-star hotel really.
Response from Property: Dear M@C, Thank you for sharing your feedback! We appreciate you highlighting our great location. We understand your perspective regarding the pricing and comparison with other hotel, and we’re grateful for your valuable input. Our goal is to provide a memorable stay with excellent service, and we hope to have the opportunity to welcome you back to Penang Marriott Hotel in the future.Warm regards,Penang Marriott Hotel
Chenhui Xia
Guest Room, 2 Twins, Sofa, City View
Stayed in Mar 2025
Business travellers
5 review
9.5/10
Amazing
Posted on May 1, 2025
Pretty new Marriott in Georgetown. Nice sea view from hotel room.
Staffs are very friendly. Haven’t tried breakfast.
Response from Property: Dear Chenhui Xia,Thank you for sharing your feedback! We're so glad to hear that you enjoyed the sea view from your room and that our team made your stay more pleasant. We hope you’ll have a chance to try our breakfast during your next visit. We look forward to welcoming you back soon!Warm regards,Penang Marriott Hotel
Yahye
King Room With Sofa Bed And Sea View
Stayed in Nov 2024
Business travellers
8 review
10.0/10
Outstanding
Posted on Dec 30, 2024
Perfect location, top service, definitely we will come back.
Response from Property: Dear guest, Thank you for your fantastic review! We're thrilled to hear you enjoyed our location and service. We look forward to welcoming you back!Warm regards,Penang Marriott Team
Will
Guest Room, 2 Twins, Sofa, City View
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 4, 2025
Excellent service with great location. Located near shopping mall and foodcourt, easy to travel.
Response from Property: Dear Will, Thank you for your kind words! We're thrilled to hear that you enjoyed our service and the convenient location. We’re glad our proximity to the shopping mall and food court made your stay more enjoyable. We look forward to welcoming you back soon!Warm regards,Penang Marriott Hotel
Ngar Sze Grace
Guest Room, 2 Twins, Sofa, City View
Stayed in Mar 2025
Family
11 review
10.0/10
Outstanding
Posted on Apr 6, 2025
Fantastic stay with super friendly, dedicated and sincere services. Well equipped and warmly decorated room. Excellent breakfast with variety of local and international choices, then eggs, roti, noodle soup and juice are freshly made to orders. A nice place to slow down the pace and relax
Response from Property: Dear guest,Thank you for your wonderful review! We're thrilled to hear that you had a fantastic stay and appreciated our friendly, dedicated, and sincere service. It's great to know that you enjoyed the well-equipped and warmly decorated room, as well as the excellent breakfast with its variety of freshly made options. We're glad you found our hotel a nice place to slow down and relax. We look forward to welcoming you back for another delightful stay!Warm regards,Penang Marriott Team
Anonymous User
King Room With Sofa Bed-City View
Stayed in Feb 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Mar 30, 2025
Is new and clean. All the staffs are really friendly and nice. Make you feel so warm and nice to return the place.
Response from Property: Dear guest,Thank you for your kind review! We're delighted to hear that you found our hotel new and clean, and that our friendly staff made you feel warm and welcome. We look forward to having you return for another wonderful stay! Warm regards,Penang Marriott Team
mr franks 21
One-Bedroom King Suite With Sofa Bed-City View
Stayed in Oct 2024
Travel with friends
30 review
10.0/10
Outstanding
Posted on Nov 8, 2024
Comfort and good location....will come again....?........
Response from Property: Dear guest, thank you for your kind words! We're glad you enjoyed the comfort, cleanliness, and convenient location. We look forward to welcoming you back soon! Warm regards, Subash Basrur - Complex General Manager
Kok siang
King Room With Sofa Bed And Sea View
Stayed in Aug 2024
Couples
10 review
10.0/10
Outstanding
Posted on Sep 17, 2024
Great hotel
I love to stay
Will return again soon
Free upgrade to M Club
Response from Property: Dear Kok Siang, thank you for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated the M Club upgrade. We look forward to welcoming you back for another great experience soon! Warm regards, Subash Basrur - Complex General Manager