Landison Hotel Penang

I rarely go out of my way to leave a bad review, but this time I just couldn't hold back my complaints. Let's start with the positives: the duvet was very dry, unlike the damp ones I've experienced in Kuala Lumpur. However, for a room that costs over 400 a night, I won't even mention how tiny it was. There's no central air conditioning, only wall-mounted units, and they blow directly onto the bed. It's too hot to sleep without it, but when it's on, I wake up with a headache. Then, for the first time ever, I stayed in a hotel where you have to turn on the water heater and wait ten minutes before showering. If you forget to turn it on, sorry, no hot water – you'll have to wait another ten minutes. Adjusting the hot and cold water is like handling a precision instrument; it takes ages to get warm, and then a tiny adjustment more and it's scalding hot, making you jump. The water pressure was also shockingly low. Also, the switch to turn off all the room lights at night isn't by the bed; you have to get up to turn them off. And to top it off, I happened to be there during renovations. This is a heads-up to everyone to check carefully when booking a hotel! It was two tiny lines of text at the very top of the page! Okay, I'll take the blame for not seeing it. But in the afternoon, when it was blazing hot and I wanted to rest in my room, the constant banging and clattering made it impossible. And apparently, because of the renovations, the room phone couldn't reach the front desk. You had to remember the front desk number and call them from your mobile phone. 🙂 Has anyone ever stayed in a more absurd hotel than this, please tell me?

Choosing Radisson Hotel for my Penang trip was an excellent decision. My two-day experience far exceeded my expectations! The hotel staff were incredibly professional and friendly, always smiling from check-in to check-out. A special thanks to Crystal, who made us feel right at home. The room was well-equipped, clean, and the hygiene details were meticulously handled. Although we only stayed for two nights, we could truly feel the hotel's dedication. From the patient guidance at the front desk to the thoughtful service in the restaurant, everything left a deep impression on us. To enjoy such service and a sea view at this price offers incredible value for money. I highly recommend it to anyone visiting Penang!

The room was a bit small, but it was very clean and well-equipped. Just a heads-up about charging: you'll need an adapter. There's only one domestic-style outlet in the room; all the others require an adapter. The service was excellent and very welcoming; they were pretty much always accommodating. The only minor issue was not knowing how to use the in-room phone, so we always had to go down to the second floor to ask for service. The hotel's location is very convenient, and getting a Grab car was super easy. The swimming pool on the 15th floor was rarely crowded. There were a lot of Chinese guests staying there, which made for a comfortable atmosphere. The front desk also had Chinese-speaking staff available during the day.