Neo+ Penang

Neo+ Penang Reviews

Neo+ Penang

68, Jalan Gurdwara, George Town, Penang, 10300, MalaysiaView Hotel Details
Neo+ Penang
Neo+ PenangNeo+ PenangNeo+ Penang
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Neo+ Penang Guest Reviews

4.3/5
Very Good
1481 review
Verified reviews
Location4.6
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(1481)
Positive reviews(1423)
Reviews with photos/video(480)
Convenient for shopping(68)
Located in the city centre(62)
Loved the view(59)
Convenient parking(49)
Great swimming pool(45)
Perfect for business trips(35)
Too noisy(32)
Clean pool(10)
Negative reviews(58)
Anonymous User
Superior Double Room
Stayed in Jan 2025
Travel with friends
2 review
4.5/5
Great
Posted on Mar 3, 2025
Very good location Very good for Vegetarian as there is one coffee shop just few minutes walk from hotel, entire coffee shop selling Vegetarian food for breakfast and lunch, closed on Sunday.
6/16
Response from Property: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Anonymous User
Family Room
Stayed in Feb 2025
Family
4 review
4.5/5
Great
Posted on Mar 17, 2025
Room is very spacious for 3 people. However the air con sometimes noisy, but not a big problem because the noise is far away. The phone line is also broken for my room but receptionist offer alternative way to call them.
Response from Property: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
出游
Superior Twin Room
Stayed in Feb 2025
Business travellers
4 review
5.0/5
Outstanding
Posted on Mar 10, 2025
With good price in trip. com booking. Hotel clean, staff polite and friendly. Location just nice, easy to city walk. In front got restaurant for breakfast
Response from Property: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Penang Kevin
Deluxe Room
Stayed in Jan 2025
Couples
25 review
3.7/5
Posted on Mar 13, 2025
A simple a d neat hotel, but the hotel breakfast is closed too early at sharp 10am.i hope can prolong the breakfast time to 10:30.. Beside, the room lighting is needed to be more bright due
Response from Property: Dear Valued Guest,Thank you for taking the time to share your review and feedback. We are pleased to hear that you had an overall enjoyable stay at our hotel. Nonetheless, we will work in areas for improvement and hope to welcome you back to our hotel very soon.Best regards,The ManagementHotel Neo+ Penang
LShannon
Family Room
Stayed in Jan 2025
Travel with friends
7 review
4.2/5
Very Good
Posted on Feb 21, 2025
Love the room space as there's 3 of us. Good location near to yummy food points. Water point outside the room to reduce plastic bottles. 👍🏼 However, the room TV is too small, and it's not a smart TV, came with very limited channels. Gym is small, equipment is spoilt. Pool is also v small. If you don't mind all these, Hotel Neo+ is definitely a place where you can consider. Worth the money.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your review and feedback. We are pleased to hear that you had an overall enjoyable stay at our hotel. Nonetheless, we will work in areas for improvement and hope to welcome you back to our hotel very soon.Best regards,The ManagementHotel Neo+ Penang
Aveera Zainol
Superior Double Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Room cantik,selesa. But first night not good experience sikit sebab bilik kami paling hujung.. and satu malam untuk malam pertama..mcm bunyi2 bising around 11.30pm-5am.. Bunyi tapak kaki lari2, bunyi alih2 perabut and bunyi non stop smpai rasa takut mcm2 bunyi ada tp husb ckp buat tak tau je....but second night ok..
Response from Property: Dear Valued Guest,Thank you for sharing your experience. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will work as a team to improve our service. We hope to have the chance to provide you with a better experience in the future.Best regards,The ManagementHotel Neo+ Penang
tonypony00
Deluxe Room
Stayed in Jan 2025
Business travellers
4 review
4.0/5
Very Good
Posted on Feb 21, 2025
Tried this hotel for a business trip lately due to its location. Pros: Location, helpful reception staff, clean room Cons: Tight carpark space, building feels old, below average breakfast buffet.
Response from Property: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Guest User
Deluxe Room
Stayed in Jan 2025
Family
1 review
4.2/5
Very Good
Posted on Feb 21, 2025
Overallrhebroon is good. Toilet a bit cramp The breakfast limitee choice & not tasty.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your review and feedback. We are pleased to hear that you had an overall enjoyable stay at our hotel. Nonetheless, we will work in areas for improvement and hope to welcome you back to our hotel very soon.Best regards,The ManagementHotel Neo+ Penang
Guest User
Family Room
Stayed in Dec 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jan 25, 2025
Booked a family room. Was grateful that we were able to check-in early. Room was clean and spacious. Loved that they had a coway water dispenser outside of the room. Excellent location. You can walk to many delicious and famous eateries. No deposit was needed. Will book again if needed.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your review and feedback. We are pleased to hear that you had an overall enjoyable stay at our hotel. Nonetheless, we will work in areas for improvement and hope to welcome you back to our hotel very soon.Best regards,The ManagementHotel Neo+ Penang
Anonymous User
Family Room
Stayed in Jan 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Quite a location with several hidden bar nearby.A comfortable stay in full
Response from Property: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
NatalieM
Superior Double Room
Stayed in Jan 2025
Couples
2 review
3.5/5
Posted on Feb 17, 2025
Simple room design. Amenities can be improve ; add shaver (can be upon request)
Response from Property: Dear Valued Guest,Thank you for sharing your experience. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will work as a team to improve our service. We hope to have the chance to provide you with a better experience in the future.Best regards,The ManagementHotel Neo+ Penang
isyamira
Superior Twin Room
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 6, 2025
CANTIK SANGAT BILIK DIA, PEKERJA FRIENDLY, OVERALL MEMANG BEST !! NANTI NAK REPEAT TAKPUAS SATU MALAM 🥹🥹
Response from Property: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Guest User
Deluxe Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 5, 2025
I recently stayed at this hotel and had a fantastic experience. The room was spacious, offering plenty of room to relax and unwind after a day of exploring. It was well-maintained, clean, and had all the amenities you could need for a comfortable stay. The location is another major plus—it's ideally situated with several great eateries nearby, so you’re never far from a good meal. Even more convenient, there's a mini mart in the lobby, which is perfect for picking up any snacks or essentials you might need during your stay. Overall, I’d highly recommend this hotel for anyone looking for a comfortable, well-located place to stay. It’s a great value and I’d definitely book again.
Response from Property: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Anonymous User
Superior Twin Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 13, 2025
We had a nice experience as the location of the hotel is strategic. It is easy to find food around this hotel area. The hotel is clean and the staffs are nice. Overall my family and I are satisfied.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your review and feedback. We are pleased to hear that you had an overall enjoyable stay at our hotel. Nonetheless, we will work in areas for improvement and hope to welcome you back to our hotel very soon.Best regards,The ManagementHotel Neo+ Penang
Anonymous User
Superior Twin Room
Stayed in Nov 2024
Travel with friends
33 review
3.7/5
Posted on Dec 30, 2024
This is my 2nd time staying at this hotel. Good location just 300m to Komtar, 700m to Chowrasta Market and 250m to 1st Avenue Mall. Walking distance to restaurant. No drinking bottle in the room but every floor has water dispencer at corridor. Buffet breakfast very basic.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your review and feedback. We are pleased to hear that you had an overall enjoyable stay at our hotel. Nonetheless, we will work in areas for improvement and hope to welcome you back to our hotel very soon.Best regards,The ManagementHotel Neo+ Penang