Hotel Waterfall

Hotel Waterfall Reviews

Hotel Waterfall

160, Jln. Utama, Pulau Tikus, George Town, Penang 10450, MalaysiaView hotel details
Hotel Waterfall
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Guest Reviews of Hotel Waterfall

8.5/10
Very good
50 reviews
Verified reviews
Location8.9
Amenities7.6
Service8.5
Cleanliness8.8
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All reviews(50)
Positive reviews(44)
Reviews with photos/video(11)
Great location(12)
Great service(9)
Awesome stay(6)
Negative reviews(6)
Anonymous User
Deluxe Queen Room
Stayed in Aug 2026
Solo traveller
14 reviews
10/10
Outstanding
Posted on Oct 1, 2026
I had an amazing stay in this hotel. The room was so spacious and clean.
Guest User
Deluxe Queen Room
Stayed in Jun 2026
Couple
2 reviews
9.5/10
Amazing
Posted on Jul 27, 2026
RM0.00 WATSONS:RM50 OFF Birthday Voucher*+10% OFF* on LAC;Flavettes; Nivea;Wet N Wild;Cezanne;Rimmel;Revolution; Mistine + 10x Bonus Pts*.Grab all @Watsons app!
Lillien
Deluxe Twin Room
Stayed in Sep 2026
Solo traveller
24 reviews
8.5/10
Very good
Posted on Oct 7, 2026
The closest hotel to Botanic Garden. Have a few restaurant next to it. The furniture’s are not that new but is OK for the price.
Guest User
Deluxe Queen Room
Stayed in Sep 2026
Solo traveller
27 reviews
6.0/10
Posted on Oct 7, 2026
The room was clean and tidy. The corridor to the room was dim and not very visual friendly. Having trouble for using the water machine. Closed to restaurants.
Anonymous User
Deluxe Queen Room
Stayed in Jan 2026
Family
4 reviews
9.5/10
Amazing
Posted on Feb 22, 2026
Good. Reception is helpful. No issue with house keeping Please snsure door card for door knob. Cafetaria just next door.
Guest User
Superior King Room
Stayed in Jun 2026
Couple
10 reviews
10/10
Outstanding
Posted on Jul 8, 2026
I had a pleasant stay at this hotel. The room was clean, comfortable, and well maintained. The staff were friendly, polite, and always ready to help. Check-in and check-out were smooth and quick. The location was convenient, with easy access to nearby attractions and restaurants. Overall, it was a comfortable and enjoyable experience. I would recommend this hotel and would be happy to stay here again.
Anonymous2926
Deluxe Queen Room
Stayed in May 2026
Solo traveller
63 reviews
3.0/10
Posted on Aug 27, 2026
It is an old hotel with yellowish, stained sheets and pillowcases, which are not obvious at first glance due to poor lighting in the room. I flushed the toilet a few times, but the water was still yellowish, reminding me of urine water. It is because of improper toilet tank cleaning and plumbing maintenance. The furniture, bathroom door, etc were old and poorly maintained. Not surprisingly, you can hear the loud and disturbing noise of housekeeping staff. Sounds like guests shutting doors and talking can be heard clearly enough. Unless you are desperate for a one-night stay and can rough it, think many times before choosing this hotel for its offered rate. The rate is much higher compared to other better 2-star or 3-star budget hotels. Also, there are other better accommodation options a short distance away.
Guest User
Deluxe Twin Room
Stayed in Nov 2025
Business traveller
10 reviews
10/10
Outstanding
Posted on Jan 2, 2026
had a pleasant stay at this hotel. The room was clean, comfortable, and well maintained, with all the basic amenities I needed. The bed was comfortable, and the housekeeping service was consistent throughout my stay. The staff were friendly, polite, and helpful, making check-in and check-out smooth and hassle-free. I also appreciated their willingness to assist with any requests or questions. The location was convenient, with easy access to nearby attractions, restaurants, and transportation. Overall, the hotel offered good value for money and provided a comfortable and relaxing experience. I would consider staying here again and would recommend it to others.
Alleyza
Superior Family Room
Stayed in May 2026
Family
1 reviews
7.0/10
Posted on Jun 7, 2026
The room was large and clean, but there was no Qibla direction marker. Not very Muslim-friendly. The shower pressure wasn't very strong, and while there was a window, there was no view.
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Anonymous User
Superior Family Room
Stayed in Jul 2026
Family
2 reviews
10/10
Outstanding
Posted on Sep 8, 2026
Hotel clean everything okay. Will repeate this hotel overall all okay
bugbustermum
Deluxe Twin Room
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 5, 2026
The location was perfect for me. Having filtered water dispenser is excellent. Only problem is the noise coming in early. The room facing the front road was unbearable with loud noises from the opposite road's temples and traffic. Perhaps the rooms should have some soundproofing dobe for the occupants to have sound sleep
Guest User
Superior King Room
Stayed in Mar 2026
Solo traveller
3 reviews
8.5/10
Very good
Posted on Apr 5, 2026
A pretty good experience, a little dated but worth the value. The kopitiam downstairs is very popular.
Sow Yeek Kooi
Stayed in Aug 2025
Solo traveller
21 reviews
9.5/10
Amazing
Posted on Sep 28, 2025
Great place walking distance to Pg Botanical Garden for running and walking lovers. Best is OO Cafe with all the famous PG street foods just downstairs .
Anonymous User
Deluxe Queen Room
Stayed in Feb 2026
Couple
6 reviews
6.0/10
Posted on Mar 22, 2026
Hotel is near busy road No sound prove No brush n colgate Water pressure not good Air conditioning not chill enough Avarage hotel only
Tanabalan mogan
Superior King Room
Stayed in Feb 2026
Solo traveller
15 reviews
9.0/10
Great
Posted on Mar 17, 2026
Worth for money👍👍👍👍👍.so strategic hotel for visit temple.but didnt have toiletries like colget & brushes