Jen Penang Georgetown by Shangri-La
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in George Town
Jen Penang Georgetown by Shangri-La
Magazine Rd, George Town, Penang 10300, Malaysia
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With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.Show More
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Last booked 13 mins ago on our site
4.5/5Great·Excellent Location
Great service. Great hospitality. Comfortable enough to get rest 👍👍
Anonymous UserAll 1,387 Reviews
Amenities
Outdoor swimming poolExecutive LoungeFitness RoomPrivate ParkingFreePriority airport pick-up24-Hour Front DeskLuggage StorageFreeGolf SimulatorTable Tennis RoomRestaurant
All Amenities
Surroundings
Airport: Penang International Airport
(17.0 km)
Train: Bukit Mertajam Railway Station
(24.7 km)
Landmarks: The TOP Penang, Theme Park Penang
(<100m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
11
Club Deluxe Room
1 King bed or 2 Single bed
28m² | Floor: 16-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bath Towel
Visual Fire Alarm
Check Availability
4
Triple Room
1 Sofa bed and 1 King bed
32m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
4
Executive Suite Twin
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bath Towel
Visual Fire Alarm
Check Availability
6
Presidential Double Room with City View (King, Executive Lounge Access)
1 King bed
112m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Kitchen Cleaning Supplies
Check Availability
6
Deluxe King Room
1 King bed
28m² | Floor: 5-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
4
Deluxe twin Room
2 Single bed
28m² | Floor: 11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
4
Executive Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bath Towel
Visual Fire Alarm
Check Availability
6
Apartment
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
60m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
7
Executive Double Room with City View (King, Executive Lounge Access)
1 King bed
52-78m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
4
Club Family Room
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bath Towel
Visual Fire Alarm
Check Availability
5
Family Room
1 Sofa bed and 1 King bed
32m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
6
Deluxe Room
1 King bed or 2 Single bed
28m² | Floor: 5-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bath Towel
Visual Fire Alarm
Check Availability
5
Double Room
1 Sofa bed and 1 King bed
28m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bath Towel
Tea Table
Check Availability
5
Club Deluxe King Room
1 King bed
28m² | Floor: 16-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
4
Club Deluxe Twin Room
2 Single bed
28m² | Floor: 16-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
1387 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.3
- Location4.6
- Service4.5
Average for similar properties in George Town
TheR’s
November 25, 2024
The location of the hotel is ideal as it is near a shopping mall and is near to all the famous food stalls. The only cons was the water leakage daily that made the floor wet. Perhaps you might want to look into it
Lovelynn A.
November 19, 2024
Nice and clean, our room was confortable. The hotel is convenient to the central area. Very helpful and friendly staff.
EcSTERcy
November 21, 2024
Good location - beside is shopping mall and walking distance to all famous hawker center
Room is big and cozy.
Everything is good.
Anonymous User
November 8, 2024
Great view, alls good with this hotel. Nothing exceptiknal, but above average. However location is not immediately near any food stalls that opens late. Quite abit of traffic right outside the hotel during peak hours. Do plan transport early.
Jeremy
November 2, 2024
Pros
- Friendly staff
- Housekeeping is good
- Convenient location (beside a mall and near popular attractions like Komtar Tower)
- Comfortable rooms (can get connecting)
- Breakfast is good (esp egg station and bread)
- Gym is quite complete
- Decent pool
Cons
- Wifi not secure (no password needed)
Overall
- One of the best hotels we have stayed in. Will come back again.
Guest User
October 15, 2024
The room is clean. Good location easy access to places that we wish to visit. Bathtub furnishing can been seen start getting spoil
Anonymous User
November 28, 2024
Great service. Great hospitality. Comfortable enough to get rest 👍👍
Guest User
November 26, 2024
Nice location. Good service! Moldy Shower mat needs to be replaced.
Anonymous User
November 9, 2024
Very convenient location. There are shopping malls nearby. Breakfast is nice too.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Executive Lounge
Fitness Room
Private Parking
Free
Priority airport pick-up
24-Hour Front Desk
Luggage Storage
Free
Golf Simulator
Table Tennis Room
Restaurant
Café
Priority airport drop-off
Additional charge
Taxi booking service
Meeting Room
Business Center
Multi-Function Room
Children's Pool
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Outdoor swimming pool
Executive Lounge
Fitness Room
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Swimming Pool Umbrella
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not possible
Private Parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Priority airport drop-off
Additional charge
Front Desk Services
Tour/Ticket Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Chinese
Hindi
Malay
Food & Drink
Café
Room Service
Lobby Bar
Health & Wellness
Table Tennis Room
Golf Simulator
Fitness Room
Yoga Session
Activities
Beach Towel
Eco Tours
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Public Audio System
Non-Smoking Floor
Executive Floor
Executive Lounge
Chinese Instructions
Central Ventilation System
Vending Machine
Garden
Non-Smoking in All Rooms
Cleaning Services
Dry Cleaning
Additional charge
Laundry Service (Off-Site)
Guest Laundry
Cleaning services provided by external company
Rooms are disinfected between stays
Facilities for Children
Children's Meals Available
Children's Pool
Business Services
Meeting Room
Business Center
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Audio Visual Equipment
Accessibility
Accessible Rooms Available
Braille Signage
Handrails in Stairways
Pool Ramp Available
Stair-Free Property Entrance
Wheelchairs Available On-Site
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 6 years old and under | Adding cot: Free |
Breakfast
TypeWestern, Chinese, Continental, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 33.00 (approx. £5.85) per person |
Children 13–17 years old | MYR 66.00 (approx. £11.70) per person |
Adult | Buffet:MYR 66.00 (approx. £11.70) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1985
- Renovated: 2005
- Number of Rooms: 443
With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.