Calaserena Resort

This isn’t a plush, immaculately kempt resort. It’s dated in all aspects and even though renovations have been carried out in the accommodation, Its basic at best. Bathrooms are old and grubby looking with poor water pressure. It’s clean enough but not my usual standards. Thats not to say this isn’t a beautiful resort with lots to offer. There are plenty of positives here. The room cards seem to double as a bar card so even all inclusive customers have to present the card at the bar when ordering drinks. You have to add money to this card to purchase things that aren’t included like top end alcohol, specific ice creams and snacks. You even need it for a propper coffee at breakfast which a slow and frustrating affair, with one barrister for the entire dining room. It’s most inconvenient. When you arrive, you get about 25 bits of paper and cards and tags and it’s all very confusing. This needs to be looked at. There is an app to book restaurants and activities. Not very user friendly and you need cash to pay for some activities and cash for beach towel deposit of €10 each. You also keep your towel for a week at a time. It’s not a bad as you think it might me with drying racks on the balcony’s. You get issued sun loungers and an umbrella at the beach soley for your use during your stay, which is so nice not to have to worry where you might find a spot every day. Not very well catered at the beach though with just one small shack serving a limited selection of drinks. Not great for cocktails and not ideal if you are situated farther away. They like paper cups here which is good for sustainability and a good thing but makes the drinks taste funny. You have the same table for breakfast lunch and dinner. Smart idea. The food is okay. You have to remember they’re cooking on mass and the quality and variety are ok. I wasn’t wowed by anything. To get the best from this hotel you really need to be a suite guest as they have additional restaurants solely for their use. There were none available when we booked and not available for upgrade. There are other restaurants you can book into which are nice we visited El Gusto which was nice and the Le Onde at the beach. I’d swerve this one, not impressed. The pools are nice enough, don’t sit too near the outdoor toilets as you get a constant whiff if the wind is blowing in your direction. We always found beds. Most staff are limited with their English but that’s a me problem for not bothering to learn any Italian. The beach and sea is the star of the show here. You won’t be disappointed. There is a rustic forest that winds down to the beach with various activities on the way like horse riding, small children’s waterpark, floodlit astros and much more. This place is fantastic for small children. They seem to cater very well indeed for them. Lots of Italian families here with small children. For us overall, we had a pleasant experience. Relaxed, ate some nice food, took advantage of the paddle boards, tennis, ar

Great location for this second Bluserena structure that i visted in sardegna. Great beach. Food at the buffet varies and is good. Drinks are also well made by Carla, Mattia, Mattia and Marcello. Best part is the animation staff and evening shows which are really well prepared and almost professional. Highly recommend.

We had an awful at this resort. Despite an apparent refurbishment, which wasn't visible anywhere, this resort was inhospitable, untidy and completely uninclusive! If you don't speak or read Italian, don't waste your time going to this resort. They make no effort to communicate in anything other than Italian, and this applies to all the food descriptions in the restaurants, the entertainment and pretty much everything around the resort. They make no effort to communicate food allergies information which feels completely unacceptable in this day and age. We booked this as a luxury getaway for our wedding anniversary and really regret booking here and wasting our money. As others have said, the rooms and resort are tired and uncared for. We complained a few times about water pressure and this was met with useless platitudes from the Director and reception staff. Definitely will not be returning!

Despite the amazing location and beach, this hotel does not deserve 4 stars! The rooms are old, small and smelly. The quality of the food is poor. The food is not suitable for people on a gluten free diet. Only a positive feedback: the staff working for the kids clubs is kind and nice.