Ibis Madrid Getafe Reviews

The hotel is clean and check-in was quick and hassle-free. It is located in an interesting neighbourhood with many food choices, and there is also a grocery shop just next door. The train from the nearest station can take you to the main attractions within 15–20 minutes. The only inconvenience is that it takes around 15 minutes to walk from the hotel to the train station.

Wow!!!Perfect place, staff, atmosphere. Good service and clean room! Thanks for all!

No water supply in the room, you need to buy it from the downstairs or the market next to the hotel. The staffs are nice.

The room was clean and tidy, with good soundproofing, and the mattress was more comfortable than I expected. Overall, it was well-maintained and didn't have the stale feel often found in budget chain hotels. The front desk staff were friendly, and the check-in process was smooth. Although the location is in Getafe, a bit far from the city center, transportation is still quite convenient. For this price, it offers excellent value for money and is recommended for travelers on a budget who don't want to sacrifice too much on accommodation quality.

We booked a one-night stay. Check-in was very quick, and the hotel has a very nice restaurant/bar area next to reception. The hotel is fine; the only downside was that the air conditioning was very hot, and we couldn't sleep well.

I'm giving it 4 stars for cleanliness because as soon as I got to the bathroom there was a huge hair in the toilet bowl. The location is 16 minutes from the train station. When you turned off the TV at night, there was a rather unpleasant noise for quite a while. The beds were very comfortable. And while it's true you could hear the other guests, the windows were soundproofed because the highway is right next door. Overall, it was good; I would stay there again.

Excellent room, great location, and wonderful service

Everything was great, we'll be back.

Everything was perfect, it was great 😍

Chain hotel, good service, clean rooms, comfortable beds, and a good environment.

It was really bad, my clothes were lost and there was no response to me! Facilities: Simple Hygiene: Not very clean Environment: Unsafe Service: My clothes were lost and there was no response from the waiter!!!

Excellent site. We always go there with our teenage son, because we think it is an excellent location, the treatment of the staff, we have no complaints, they are always very friendly; The rooms were impeccable, the beds very comfortable; In short, a very welcoming atmosphere. I think if they continue like this, we will never change it.

From the first minute of entering the hotel everything was chaos, I had reserved a double room with an extra bed for a child and according to the receptionist he denied that it was like that although on the trip page he confirmed it, he said it was completely full and there were no more rooms According to him, in the end they changed us through another girl, which was not to the liking of the receptionist named Carlos, the room, the heating did not work and he cared little to see that we were with a baby. They were not kind enough to change our rooms, it is still the At the moment my baby is sick from the cold he endured and the entire time this worker Carlos, his attention to us was very despotic and rude, it is the first time that I have seen him, we always booked at that hotel and nothing had ever happened until we met this person.

all good! Personals are super friendly!