Glasgow Grosvenor Hotel

Glasgow Grosvenor Hotel Reviews

Glasgow Grosvenor Hotel

1-9 Grosvenor Terrace, Glasgow, G12 0TA, United KingdomView Hotel Details
Glasgow Grosvenor Hotel
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Glasgow Grosvenor Hotel Guest Reviews

3.8/5
Good
20 review
Verified reviews
Location4.1
Amenities3.6
Service3.5
Cleanliness4.0
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All reviews(20)
Positive reviews(18)
Reviews with photos/video(4)
Awesome stay(9)
Negative reviews(2)
jS-
Family Two Double Room
Stayed in Aug 2024
Family
14 review
1.5/5
Posted on Aug 19, 2024
It’s not a Hilton anymore, remember! I stayed five days and four nights. There were no elevator services, and I don't trust they are upgrading them. I have to use stairs every day for three floors. I felt I was being cheated and paying that high price. When entering the room,…a bad smell. Probably the odour was from the carpet Car park... Full two nights for G mark slots. This means you have to find somewhere else. Breakfast, no coffee for two days. Ridiculous.
6/18
Guest User
Double Guest Room
Stayed in Sep 2024
Couples
1 review
3.7/5
Posted on Sep 3, 2024
The hotel was beautiful smelt clean. We went to the steak restaurant attached to the hotel wasn’t impressed with it at all alot of things were not available on the menu.
Ahmed
Double Guest Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 16, 2024
Amazing service with perfect room service and perfect breakfast
HydeBrian
Double Guest Room
Stayed in Nov 2023
Couples
1 review
4.5/5
Great
Posted on Nov 27, 2023
Excellent bar and helpful staff
Lyn Poole
Double Guest Room
Stayed in Dec 2023
Solo travellers
1 review
1.0/5
Posted on Dec 31, 2023
Always a joy to stay here. Rooms comfortable with everthing you need. Sockets, mirrors, light all in right plac in rooms. Care and attention to detail. Beds very comfortable.
Paul Benjamin
Double Guest Room
Stayed in Dec 2023
Family
5 review
4.7/5
Amazing
Posted on Dec 28, 2023
You don't need to step outside: great food, great restaurant, great bar, and wonderful and friendly service. But should you decide to do so, you'll find yourself in the best corner of Scotland best city. (I'd say Britain's, but am still tossing up between Glasgow and Leeds!) Cafes, independent shops, bars and restaurants, walks, parks, and museums a cynical 15 year old had to be dragged out of. Fantastic time. We booked an extra night. Don't expect the Shangri la. But authentic and homely. I will be back.
Guest User
Double Guest Room
Stayed in Nov 2023
Solo travellers
1 review
4.7/5
Amazing
Posted on Nov 28, 2023
Very comfortable hotel , rooms have everything one would need. Only took off one star in amenities as staffing level at the bar and breakfast service was utterly insufficient for the number of guests. The staff themselves were very pleasant and helpful so not their issue . Management of staff Rita’s need improvement
Tim_Y
Double Guest Room
Stayed in Jan 2024
Couples
3 review
4.2/5
Very Good
Posted on Apr 6, 2024
Good place to enjoy the holidays
Guest User
Double Guest Room
Stayed in May 2022
Couples
1 review
4.0/5
Very Good
Posted on May 29, 2022
Hi, on arrival the hotel charged us £250 as they said the room hadn't been paid for! Went to room and checked and we had definitely paid you £204.98 for the room. So at the moment 1 night in a shabby hotel without breakfast has cost us £454.98. This is unacceptable!
Guest User
Double Guest Room
Stayed in Aug 2024
Business travellers
10 review
4.2/5
Very Good
Posted on Aug 16, 2024
The environment is very good, the room facilities are complete, but a little old. The elevator was under maintenance during the few days of stay, and the room was near the staff elevator, which was very noisy.
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Anonymous User
Double Guest Room
Stayed in Jul 2024
Solo travellers
8 review
4.0/5
Very Good
Posted on Aug 1, 2024
The room was clean. The front desk could help call a taxi and the hotel staff were friendly.
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Guest User
Family Two Double Room
Stayed in Jun 2023
Family
7 review
4.7/5
Amazing
Posted on Jul 6, 2023
The location is good, life is convenient, the service at the front desk is good, and they are willing to provide information and provide convenience. The breakfast is a traditional English breakfast with BLACK PUDDING and HAGGIS. The taste is quite satisfactory. The fruit is not fresh, it seems to be canned. It feels like the breakfast is outsourced, not like the hotel's own chef. The room was a decent size, a bit surprised that for a 4 star hotel there is no air conditioning, no bar fridge and no complimentary bottled water.
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Guest User
Double Guest Room
Stayed in Aug 2023
Business travellers
1 review
3.5/5
Posted on Aug 11, 2023
Except for the lobby, the facilities are old, the price is high, the hot water is not hot, not recommended
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Guest User
Double Guest Room
Stayed in Jul 2023
Other
5 review
4.0/5
Very Good
Posted on Jul 23, 2023
In addition to not providing free water, others are okay
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Anonymous User
Double Guest Room
Stayed in Jan 2023
Business travellers
13 review
3.7/5
Posted on Feb 4, 2023
Overall is OK. The location is in the city center, convenient for shopping. After all, it is a big hotel brand, so basic things are fine. There are three bad experiences: 1. Service: Check-in in the UK is at 3 pm. I arrived at 1 o'clock, and a young guy received me. He refused to let me check in, saying that I must wait until 3 o'clock. I'll go, I've been on a plane for more than 30 hours. No way, I was too tired to wait. It turned out that other people came and checked in directly. I just try to find another person who looks like a supervisor and do it directly. In the end, they did it without asking anything. Make me mad. White let me spend nearly an hour. Too powerful. 2. The air from the air conditioner always smells of chemicals. Turn it off and it will be cold, but turn it on and it will smell bad. 3. There is a weighing scale in the gym. I went there and saw that there was no number. The waiter said that the battery was out. He said a few more words that I didn't understand. The next day, there was still no electricity. Another waiter said that there was no electricity. On the third day, I simply took the scale away. I am also speechless.
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