Leonardo Inn Glasgow West End Reviews

Very dirty! Smells bad, the furniture is old and looks terrible. Photo and reality don’t match 👎🏻

I wasn’t satisfied with the service. The rug in the room needs to change.

Have stayed in this hotel a number of times over the years, it is really handy as a break before a trip up the west coast. We have not seen any improvements to the hotel - overall it is a bit tired, but is is reasonably cheap & the rooms are clean & tidy.

We booked a stay here for one night to take in a show at the Oran Mor in the west end of Glasgow. The hotel has an overall lived in appearance and could do with a spruce up. The hotel staff were very pleasant and helpful. Our room was very small but clean. The bed was very uncomfortable. The electronic lock on the door wouldn’t work properly and needed several attempts to allow it to open. The room was quite warm so we slept with the window open, that was until we were woken by the horrific smell of someone smoking ***** either from an adjacent room or outside accompanied by the shouting and screaming of drunks until the early hours. A very uncomfortable stay all in all.

I stayed at Leonardo Inn Glasgow West End on May 23, 2025, in Room 218, and checked out the next day. Shortly after leaving the hotel, I realized that I had left a pair of green slippers in the room. However, as I was heading to another city, I didn’t have time to return and pick them up. I contacted the hotel immediately, explained the situation, and asked if they could help send the slippers back to me. Unfortunately, the hotel completely denied finding any lost item in the room and showed no willingness to assist or double-check. I am 100% sure that I left the slippers in the room, and their lack of responsibility and support was incredibly disappointing. In addition, the kettle in the room was broken and unusable. Even worse, it still contained water from the previous guest, which was very unhygienic and unacceptable for any hotel. For a hotel that claims to offer proper services and 24-hour front desk support, this experience was extremely unprofessional. I will never return, and I strongly advise others to avoid this hotel.

The hotel is good. Little bit far from City central otherwise it good. The bathroom tap for hot water is bit trivial.

Staff at reception helpful and nice. Room very dusty and could have done with a clean. Shower rail broken, shower also unable to be turned off. While showering often the water would go scalding. No plug in sink. Plenty towels. Reasonable price but felt much needed to be improved.

There are no free channels on TV, which is not very good, but overall I am satisfied.

Good hotel but hope each of the room can be facilitated with a fan.

The shower head had thick black mould Funny smell from bathroom drains room nice and clean. Staff very friendly and welcoming. Good location and good value for money

That’s very far from city centre. Night time it’s hard to find transport to get hotel

I have to say that all the staff I met were fantastic. The people at reception and in the restaurant were excellent. The cleaning staff also showed perfect honesty by handing in things that I had left behind in the room. However, the fabric of the building is tired. The shower (over the bath) was not consistent, the channel changer was faulty. The bar/restaurant area had no vibrance. Also cash was not accepted. Very reasonable price

The room is small and not clean. But the breakfast is good.

Excellent hotel with all good services.But, food wise we were not happy because it is serving only English breakfast and lunch and very limited options for Indian travellers. Room service charges are 6 pounds we felt it little extra and expensive