Glendale Hotels with Bars

The staff here is always very nice and knowledgeable about what there is to do nearby. I had no problems finding good places to visit or shop at during my stay. The property is very clean and easy to navigate.

This is a nice and new property located in a developing entertainment district. Plenty of dining and entertainment options in the area. The property was easy enough to navigate to. The front desk staff were attentive and helpful. Our door handle fixture was not installed properly, which resulted in us briefly not being able to access the room. Once inside, we discovered another problem with the door and notified the front desk attendant. The next day we received a phone call from the asst. manager regarding the door problem. We were very pleased with the attention that hotel staff gave to the matter. The room was clean; we did not have breakfast at the property. Would stay here again.

I was hesitant to stay at this property given a lot of the bad reviews on the property and the customer service at the front desk. However, we ultimately decided to stay at this property because the it offered two rooms and kitchen and we wanted to stay in Glendale. My experience with each and every employee was pleasant and the property was in fine condition. I consider myself on the pickier side of things. The location was excellent, the room was clean and in great shape and the employees were friendly and helpful. The AC worked well which was needed given that the temperature was 113 and the pool was nice to go into at night. The property is well maintained. I've only stayed at a few Residence Inn and this was by far my favorite.

THERE IS NO QUALITY AT THIS QUALITY INN!! I arrived a Saturday evening for a two nite stay on business. I (king bed with fridge) When I checked into the room I noticed immediately that the refrigerator did not work. Anyone using insulin knows that it must stay refrigerated. I called front desk and was told by (Kiya) that they had no more rooms. I asked if another refrigerator could be brought up to the room. I was told it would take a while. I left and came back 3 hrs later to be told that I was moved to another room. I packed up my things and lugged them to another room when I get in that room it has 2 double beds a tiny tv an the AC unit was in pieces! I called front desk again. I was told that room was an upgrade. I told (Kiya) this wasn't acceptable and that switching me from a room with no fridge to a room with no AC was not what I called an upgrade. Kyia tells me. There is nothing she can do. I said I was coming to the office. When I got there I was told the manager wasn't in until the morning.I repeatedly told Kiya that my insulin had to be refrigerated and that I refused to stay in a room with no AC! A housekeeper came and offered her boyfriends muscle to move a working fridge to my room. Kyia stated that arguing with her wasn't her thing and that I could leave the premises if I didn't stop complaining. With all other hotels in the area booked for the nite and Kiya rolling her eyes and snapping her neck I went back to the original room;when I got settled in with a working fridge. I went to turn on the tv only to find out it hadn't been programmed so I called front desk again! They came and programmed the tv. I was told the side of the building I was on was under redecorating! (So why put me in a unusable room) I later went to use the sink to brush my teeth only to find out the sink was CLOGGED the washcloth had HAIR on it! By this time I am tired of calling Kiya and her attitude and it was 10pm. I took a shower in the grimy shower and tried to rest.I got up the next morning spoke to the manager (Jessica) who was very polite and just kept apologizing for Kiyas attitude. Needless to say I Did NOT stay another nite!

Front desk very helpful

Stayed for a long time with staff on a long business trip The room is in good condition and the staff are very friendly. I want to stay again next year.