JW Marriott Gold Coast Resort & Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surfers Paradise

JW Marriott Gold Coast Resort & Spa

Health Protected
No. 1 of Top Family Hotels in Surfers Paradise
158 Ferny Ave, Surfers Paradise, Queensland 4217, Australia
Show on Map
A stay at JW Marriott Gold Coast Resort & Spa places you in the heart of Gold Coast, within a 15-minute walk of Cavill Avenue and Surfers Paradise Beach. This luxury hotel is 0.6 mi (0.9 km) from Chevron Renaissance and 3 mi (4.9 km) from The Star Gold Coast.Show More
We Price Match
hotel overview picture
Last booked 7 hrs ago
4.4/5Very Good·Cleanliness: 4.5
Great stay!82% Recommended
All 93 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingAirport Shuttle Service
All Amenities
Surroundings
Airport: Gold Coast Airport
(29.5km)
Train: Nerang Train Station
(13.4km)
Train: Robina
(14km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

One Bedroom Residential Suite with Ocean view
7

One Bedroom Residential Suite with Ocean view

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
Standard King Room with Mountain View
6

Standard King Room with Mountain View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Standard Two Double Room with Mountain View
5

Standard Two Double Room with Mountain View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
1 Bedroom Presidential Suite, 1 King, Ocean View, Balcony
15

1 Bedroom Presidential Suite, 1 King, Ocean View, Balcony

1 King bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Corner Junior Suite with Ocean View and Balcony
8

Corner Junior Suite with Ocean View and Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Standard King Room with Ocean View
7

Standard King Room with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Standard Two Double Room with Ocean View
6

Standard Two Double Room with Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Double Room
5

Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Junior King Suite with Ocean View
7

Junior King Suite with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
One Bedroom Executive Suite with Ocean view
5

One Bedroom Executive Suite with Ocean view

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
Check Availability
Hide Room Types

Guest Reviews(93)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.5
  • Amenities4.4
  • Location4.4
  • Service4.3
Guest User
February 18, 2024
nice to stay with your family good for children But it you need pay parking fees when you stay
Guest User
December 21, 2023
Excellent location and facilities
Jack
January 15, 2024
My stay at the JW Marriott Gold Coast during the Christmas holidays was unfortunately marred by several issues. The receptionist’s demeanor was not welcoming, and the hotel’s onboarding process was unclear, necessitating us to ask for more information. The room service was subpar. We found that bathroom essentials were not restocked regularly, and the towel supply was inadequate for our family of three, leading to frequent requests for additional items. We also encountered problems with the billing system. Unrecognized charges appeared on our bill summary, which we had to clarify with the front desk. During our stay, my daughter twisted her leg and was unable to walk. We sought advice from the concierge about renting a child’s wheelchair. While they did check their storeroom for a possible stroller, the options available were unsuitable due to their size and cleanliness. When we asked for help in finding a place to rent a wheelchair, the concierge suggested we search online ourselves. We eventually received assistance from local shop staff, who provided contacts for pharmacies that rent wheelchairs. This lack of support from the hotel was disappointing. The checkout process was fraught with issues as well. The same receptionist processed our checkout and an extra day’s room charge was erroneously added to our bill. When I requested a correction and a final copy of the bill, the receptionist reacted unprofessionally, discarding our room card dismissively. These experiences have led me to reconsider future stays at JW Marriott, a hotel that purports to be a 5-star establishment. I hope this review will shed light on these issues and prompt improvements in the hotel’s service.
Sharl
February 18, 2024
Excellent service and too notch facilities. What i didn’t like - pool bar closes too early had to walk to main bar for drinks - one rude Chef at restaurant - bed not comfortable
Leung Hang Yee
March 16, 2024
The pool is very chill and amenities are excellent
Anonymous User
January 31, 2023
Location is not bad there is transport nearby. Room quality was good but cleanliness was a little bit disappointed like mirror and bed sheet.
Medhat Kilta
February 16, 2023
Very good clean food amazing swimming pool is very good breakfast is very nice
Guest User
May 9, 2023
It’s just great with very comfy room and excellent buffet breakfast, The staff are friendly, special thanks to Jason , he is nice and helpful My family had a great holiday !
Guest User
February 9, 2023
Ctrip, please ask the hotel for me. On January 29th, the deposit of 300 Australian dollars has not been returned to me. At the beginning, the hotel said that the account would be returned 3 days after leaving the hotel on February 1st, but it has not been returned today on February 9th. 携程,请帮我问一下酒店。1月29日,扣300澳元的押金还没退回给我。当初酒店说 ,2月1日结帐离开酒店3天后会退回,今天2月9日还没退回。

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding crib: Free

Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Vegan, Vegetarian
StyleBuffet
AgeFee
Children 17 years old and under
AU$30.00 (approx. £15.50) per person
Adult
AU$50.00 (approx. £25.83) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Quite Clean
  • 4.5/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1992
  • Renovated: 2021
  • Number of Rooms: 214
A stay at JW Marriott Gold Coast Resort & Spa places you in the heart of Gold Coast, within a 15-minute walk of Cavill Avenue and Surfers Paradise Beach. This luxury hotel is 0.6 mi (0.9 km) from Chevron Renaissance and 3 mi (4.9 km) from The Star Gold Coast.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 2 spa tubs, and outdoor tennis courts. This hotel also features complimentary wireless internet access, concierge services, and supervised childcare.

Enjoy international cuisine at Citrique, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Gold Coast? This hotel has 1445 square feet (134 square meters) of space consisting of a conference center and 11 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 223 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How much does it cost to stay at JW Marriott Gold Coast Resort & Spa?

Prices at JW Marriott Gold Coast Resort & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to JW Marriott Gold Coast Resort & Spa?

The closest airport is Gold Coast Airport. It is 29.54km from the hotel and approximately a 43minutes journey by taxi.

What are the check-in and check-out times at JW Marriott Gold Coast Resort & Spa?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does JW Marriott Gold Coast Resort & Spa provide airport transfer services?

Yes, JW Marriott Gold Coast Resort & Spa provides airport transfer services.

What amenities and services does JW Marriott Gold Coast Resort & Spa have?

JW Marriott Gold Coast Resort & Spa has the following amenities and services: Outdoor Swimming Pool, Golf Course, Exclusive Beach Area.

Does JW Marriott Gold Coast Resort & Spa have a swimming pool?

Yes, JW Marriott Gold Coast Resort & Spa has a pool. Pool type: Outdoor Swimming Pool.

Does JW Marriott Gold Coast Resort & Spa have fitness amenities?

Yes, JW Marriott Gold Coast Resort & Spa has fitness amenities.

Does JW Marriott Gold Coast Resort & Spa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does JW Marriott Gold Coast Resort & Spa have non-smoking rooms?

Yes, JW Marriott Gold Coast Resort & Spa has non-smoking rooms. Please view the hotel listing for details.

Does JW Marriott Gold Coast Resort & Spa provide breakfast?

Yes, JW Marriott Gold Coast Resort & Spa provides breakfast.

About This Property

Nearest AirportGold Coast Airport
Distance to Airport29.54KM
Nearest Train StationNerang Train Station
Distance to Train Station13.36KM
Average Price FromGBP496
Hotel Star Rating5