Guest User
January 5, 2024
At a third of the price we paid, it would STILL be pushing it to be considered good value. The ONLY good points are the relatively constant breeze, the location relative to the beach and shops and the pool area. Literally EVERYTHING else was rubbish. Before even opening the door to the room I noticed the handle was a plain old $10 knob from Bunnings. At over $600 per night, this was not a good start. Opening the door, I was greeted with obvious holes patched in the walls, rust and flaked paint. This was even before stepping inside. Once inside the maze of walls was very claustrophobic. The layout is nonsensical. The tv in the bedroom had no reception, the tv in the loungeroom was flakey, the wifi, even though it comes as a dedicated device which isn't shared with other rooms, was completely useless. It was barely capable of allowing you to read email. Needless to say, we all used our phone data during the stay, even to stream the tv. In addition to all of this, neither of the bathroom doors were lockable. In the shower, the tamper-proof bottles appeared to contain the same product for both bodywash and shampoo, though the conditioner was different. One of the cupboard doors in the main room would get stuck when trying to open it. The only air conditioner was in the loungeroom and it barely had any impact on the temperature of the room. Luckily, opening the doors and windows allowed a cool breeze through. The bedsheets appeared to be stained. I checked the air conditioner filter and it looked reasonably clean (until I checked the photo). Probably because it didn't really work properly. In our building, there is no obvious way to get to the pool area. Our first attempt involved going to the basement and ascending through a swamp-smelling, fetid stairwell into a side gate to the pool. When returning to the room we noticed a path running beside the building and decided to follow it. It led to a couple of doors which couldn't be unlocked or continued straight onto the street. From there we could walk 50m then enter back into the basement of the building and return to our room. This is then how we travelled to and from the pool for the rest of the stay, until on the third day, I thought there had to be a better way. Investigating the doors from the first day, I noticed around the corner there was a third door. What I originally thought was a unit, was a hallway with a door to the path. So, the most efficient way to the pool is to go to the first floor in the lift, exit to the right, go through the glass door and follow the path around to the right. This information would've been great to know up front. At the very least, having signs anywhere/everywhere would help. After some exploration, we eventually found the indoor pool. Nobody was in there and it didn't take long to realise why. The room is very stuffy and humid and even regular talking echoes so loud it was unbearable. We left after a few minutes and went back to the main pool. When it cam