Sandcastles on the Broadwater
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Biggera Waters

Sandcastles on the Broadwater

392 Marine Parade, Biggera Waters, Queensland 4215, Australia
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With a stay at Sandcastles on the Broadwater in Gold Coast (Labrador), you'll be a 3-minute drive from Broadwater Parklands and 9 minutes from Cavill Avenue. This beach aparthotel is 6.9 mi (11.2 km) from The Star Gold Coast and 7.4 mi (12 km) from Warner Bros. Movie World.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 48 Reviews
Amenities
Golf CourseOutdoor Swimming PoolDivingSnorkelingFitness RoomPrivate ParkingFreeChildren's PlaygroundWater ParkWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Gold Coast Airport
(45.2km)
Train: Helensvale Train Station
(7.7km)
Train: Nerang Train Station
(18.3km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Three Bedroom Spa Apartment
14

Three Bedroom Spa Apartment

2 Queen bed and 2 Single bed
130m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Two Bedroom Spa Apartment
13

Two Bedroom Spa Apartment

2 Single bed and 1 Queen bed
95m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Two Bedroom Apartment
8

Two Bedroom Apartment

1 Queen bed and 2 Single bed
95m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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One Bedroom Apartment
7

One Bedroom Apartment

1 King bed
95m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Guest Reviews(48)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
Guest User
October 3, 2023
The room is big and the apartment is old. The kitchen has everything including a washing machine and dryer.
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Guest User
February 16, 2024
on the 16/2/2024 I called to speak with the reception Trish was very unprofessional no customer service at all. She was upset and angry that I put the nasty review without approaching them she hang up on me when I haven't finished talking to her yet. Herr customer service is very poor and what I said on my review was all correct with the photos attached. I checked in late afternoon to a dirty apartment there is no excuse for that. The location was amazing opposite the beach. The unit itself was number 330 let me tell you it was good for a family of 6people, but it wasn’t clean at all it was disgusting our on suite bedroom was dirty and had cockroach, the bathroom was mouldy and dirty as they didn’t even provide us with enough shampoo, conditioner and soap for showering that is just the basics. Then I go to the second bedroom and it was too hot there we take out the fan and you can’t sleep from the noise the fan makes. I go to see the second bathroom and it is filthy as mouldy as if it hasn’t been clean for months. The most disgusting thing is the kitchen every plate or mug we took out of the cupboard it was dirty we had to wash everything. Not happy at all, there was no one to talk to as we went a day before Australia Day and left on a Monday at 4am.
Richard
December 21, 2023
Room was fairly quiet for being close to the highway. Grounds were well maintained. Did not like all the stairs due to our age. Front staff were great and plenty of local knowledge, thank you so much it was a great help.
Margaret
December 4, 2023
This property was great for our needs. Property a little tired and cld do with decor upgrade like new cushions and decent drapes. Property very clean and quiet. We wld stay again.
Amanda
November 26, 2023
Our family really liked staying at Sandcastles on the Broadwater. The unit was really large and spacious for us all. The pool and spa were perfect for our kids. Nice and quiet area too.
Chris
November 15, 2023
We were in a 3 bedroom spa apartment, In a great position overlooking the water. We had 2 spacious balconies. The pool and barbecue area was great . Probably the only downside was we were on the 3rd floor, 4 flights of stairs from the secure underground car park. The unit was spacious with a well equipped kitchen. Overall we were very happy with our stay.
Julie
November 13, 2023
The 3 bedroom unit was amazing. Stayed for 4 nights but wasn't told that we had to bring our own toilet paper, coffee etc. There was enough dishwashing liquid, toilet paper, etc for one night only between 7 people. Other than that it was a perfect place to stay!
Kathleen
November 7, 2023
Would go back again,. owners very helpful and approachable if you need anything they are very happy to help..
Verified traveler
November 6, 2023
Sandcastles on the Broadwater is an awesome place to stay, all the home comforts needed to make a comfortable stay. Loved our spacious apartment and the spa was an added bonus. Kids loved the pool, everything was so easy to get to. We will definitely be back. Thank you!

Property Policies

Check-in and Check-out Times
Check-in: 14:00–21:00
Check-out: 06:00–10:00

Front desk hours: [Mon-Fri]08:30–17:00, [Sat-Sun]08:30–13:00

Self check-in: Contact the property for instructions on how to obtain the card/keys

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Adding crib: AU$6.00 (approx. £3.10) per person per night
Children 2 years old
AU$30.00 (approx. £15.50) per person per night
Adding crib: AU$6.00 (approx. £3.10) per person per night
Children 3 years old and over
AU$30.00 (approx. £15.50) per person per night

Breakfast
Breakfast not provided.

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Property Description

  • Opened: 2002
  • Renovated: 2018
  • Number of Rooms: 46
With a stay at Sandcastles on the Broadwater in Gold Coast (Labrador), you'll be a 3-minute drive from Broadwater Parklands and 9 minutes from Cavill Avenue. This beach aparthotel is 6.9 mi (11.2 km) from The Star Gold Coast and 7.4 mi (12 km) from Warner Bros. Movie World.

Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a spa tub. Additional amenities at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 25 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Children's Playground
Water Park
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Frequently Asked Questions

How much does it cost to stay at Sandcastles on the Broadwater?

Prices at Sandcastles on the Broadwater are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Sandcastles on the Broadwater?

The closest airport is Gold Coast Airport. It is 45.16km from the hotel and approximately a 42minutes journey by taxi.

What are the check-in and check-out times at Sandcastles on the Broadwater?

The check-in time is after 14:00 and the check-out time is before 10:00.

Does Sandcastles on the Broadwater provide airport transfer services?

No, the Sandcastles on the Broadwater doesn't provide airport transfer services.

What amenities and services does Sandcastles on the Broadwater have?

Sandcastles on the Broadwater has the following amenities and services: Outdoor Swimming Pool, Golf Course, Diving.

Does Sandcastles on the Broadwater have a swimming pool?

Yes, Sandcastles on the Broadwater has a pool. Pool type: Outdoor Swimming Pool.

Does Sandcastles on the Broadwater have fitness amenities?

Yes, Sandcastles on the Broadwater has fitness amenities.

Does Sandcastles on the Broadwater provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Sandcastles on the Broadwater have non-smoking rooms?

Yes, Sandcastles on the Broadwater has non-smoking rooms. Please view the hotel listing for details.

Does Sandcastles on the Broadwater provide breakfast?

No, Sandcastles on the Broadwater doesn't provide breakfast.

About This Property

Nearest AirportGold Coast Airport
Distance to Airport45.16KM
Nearest Train StationNerang Train Station
Distance to Train Station18.34KM
Average Price FromGBP148
Hotel Star Rating4