Guest Reviews of Mercure Ballarat - Hotel & Convention Centre
8.1/10
Very good
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities7.8
Service8.1
Cleanliness8.0
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All reviews(107)
Positive reviews(10)
Reviews with photos/video(2)
Negative reviews(1)
Guest User
Lodge King Room
Stayed in Dec 2025
Solo traveller
1 review
9.5/10
Amazing
Posted on Feb 5, 2026
The bed and the chairs in the room were extremely comfortable, and I appreciated the desk as I needed to complete some work while I was visiting. The absence of a microwave oven and the shower over a bath were the two concerns I had with the room.
Staff were excellent - my mother, who is elderly, needed help with the T.V. in the next room and the staff arrived quickly to assist and treated her kindly.
Jasminephannd
Courtyard Room
Stayed in Nov 2025
Family
4 review
9.0/10
Great
Posted on Dec 28, 2025
The hotel is very close to to the Sovereign Hill, which makes it very convenient to travel back and forth (especially for the night show). The staff is very lovely. The room is nice and clean. Check-in process was quick and smooth!
Guest User
Lodge King Room
Stayed in Oct 2025
Solo traveller
2 review
7.0/10
Posted on Nov 16, 2025
Had an issue with the bed as it was in quite poor condition. The bed was advertised as a king and was 2xsingle beds adjoined and both beds were sinking in quite badly. Requested for the bed to be changed over after a sleepless night and the new beds were the same quality - ended up having terrible sleep both nights - the new beds may have been even worse than the initial one. Th hotel itself was good, great having the Day Sanctuary within Mercure and close to Ballarat main area.
Guest User
Lodge King Room
Stayed in Aug 2025
Couple
1 review
8.5/10
Very good
Posted on Sep 29, 2025
Great place. Would definitely recommend it to anyone going to Ballarat.
Jenna00
Lodge King Room
Stayed in Nov 2024
Couple
15 review
9.0/10
Great
Posted on Dec 10, 2024
Quiet place but just not the room we paid for. Reception a bit slow. But overall its good place to stay with.
Guest User
Lodge King Room
Stayed in Jan 2025
Solo traveller
1 review
9.0/10
Great
Posted on Feb 6, 2025
Good night spent, would book again.
Guest User
Courtyard Room
Stayed in Oct 2023
Family
2 review
5.0/10
Posted on Nov 2, 2023
There are limited access round the hotel area, only 1 or 2 restaurants & the Sovereign Hill
Anonymous User
Courtyard Room
Stayed in Jun 2024
Family
23 review
9.0/10
Great
Posted on Jul 29, 2024
Old, beautiful environment, very close to Sovereign Hill