"Nice environment and clean rooms"

"If the simplicity of the facilities can be a negative factor, the hotel shines by its customer service, its constant attention and a more than respectable restaurant."

"Disappointing first impression and very poor service by some of the employees. What put me off was to be told to wait for over hour just for checking into the room. The staff in charge was more interested in showing off his superiority rather than serve his customers. If it only happened to me, I would have understood it as a one off. However, I heard several; other customers complaining of the same ill treatment. Then the service is the restaurants, was equally poor. Very unenthusiastic waiters. Maybe it's the customer service culture. The hotel is an old jewel but could do with some faceup. Internet is intermittent.   "

"Old, close to Chinese food and supermarket, the driver at the door can negotiate the price for chartering a car to Benin, bargain to death"

"The hotel staff were helpful, and my room was spacious and clean. Lots of hot water! The restaurant on the top floor provides a nice view of the Gulf of Guinea (except for 1 big building in the way). I've seen better breakfast buffets, but there is as much coffee as you want. Lunches and dinners were fine - pizzas were okay, the lasagna and penne arrabiata were better. The hotel if close to the beach, next to the Grand Marche, and close to the Government areas of Lome."

"After coming off the main road, there's a stretch of rough road (this is true for first-time visitors to Africa), but regulars or experienced travelers can ignore it. The hotel has three tortoises, a small playground, and a private beach connected to the public beach. The surrounding local houses are worth checking out; they're quite interesting."

"Very clean, relaxing and quiet resort. I enjoyed my stay there. Good customer care, well furnished room and good food. Thank you for upgrading my rooms. My only reservation is the breakfast spread, although delicious but felt more menu could have been added to it. The dinner i had was delicious. Good amenities too"

"Marcelo is decent choice for those wishing to spend a few days on Togo's coast. I have mixed feelings about this area on the edge of Lome. The shoreline is either fancy hotels or slums and serious poverty. Reception staff were friendly and welcoming. My two floor suite felt luxurious to me, who doesn't normally stay in places like this. The wooden floor wasn't perfect. Sharp to stand on in places where it was uneven. Fixtures in the bathroom not that well maintained. Despite being seemingly nearly empty, they placed me in a suite which faced outwards, outside of the hotel grounds. I would have preferred to face inwards but once I was there, I couldn't be bothered to ask to move. The swimming pool is massive and was wonderful to have access to in the heat as it was. Would have been nice if they'd placed a few tables there too, instead of just sunbeds. The umbrellas weren't well maintained and were beginning to fall apart in places. The included breakfast in the restaurant was great. Very varied buffet, options to suit many tastes, good coffee. The rest of the food served in the restaurant certainly did not live up to the prices, which are astronomical for Togo. Unfortunately, any meal in this area is a battle between you and the flies. I found this very uncomfortable. A few flies are to be expected in a hot country, but this was like a plague. It was nowhere near this bad anywhere else I've visited Benin, Togo and Ghana. I can only guess that it is this way due to the squalid living conditions in the area around. One day I had a pizza and I was basically stuffing it into my mouth with one hand whilst constantly waving my hand over the remainder. All drinks have to be covered with coasters. The little cove they've created for swimming is a nice idea. The sewage (or whatever it was floating in the cove at hightide did not make it tempting to swim. So, if you want a hotel of reasonable quality in this area then you could do worse than Marcelo. But I would suggest that there are many better places for a beach holiday."

"Lovely staff. Very comfortable and very clean room. Generous shower. Air conditioning and fan included. Effective Wi-Fi, fairly decent TV, rooms at 22,000 without Canal+, few channels available except France24 and TV5Monde. Canal+ available in rooms at 27,000. Huge breakfast. Quiet and peaceful night. Legal European couples welcome."