I spent many days in Golmud and stayed in many hotels, choosing this one because the rooms had air conditioning. However, upon check-in, I discovered it wasn't working. This wasn't mentioned during check-in; I only found out after asking. Isn't this false advertising? I won't even mention the poor room cleanliness, the indescribable towels and bath towels, the hair on the bed, or the terrible soundproofing next to the railway—the train noise kept me up all night. This problem can't be solved anytime soon, and even if it were, I wouldn't stay there again. My main concern is the front desk's behavior. We had spent the whole day sightseeing and told them our phone was about to die, asking to check in first. They insisted we scan a QR code, which was basically just helping us with fraudulent transactions. They claimed it included breakfast, but we had to leave at 7 AM; who cares about breakfast? Scanning the code to book and then getting a refund—isn't that fraudulent? Not only did it waste half a day, but then they discovered we'd already registered and couldn't place an order, so they just gave us the room key. Seriously, use your brain! We travel all the time; we've all registered for Huazhu Club memberships before, we just don't use it often. Afterwards, in the elevator, I casually asked the front desk if they still provided breakfast. The receptionist coldly uttered two words: "No." What were you doing earlier? Wasting our time to boost your sales figures? Turning hostile as soon as you didn't achieve your goal? Treating guests like monkeys? When you asked us to generate revenue through fake orders, you said it was for the restaurant's data. You weren't planning to provide breakfast, and it wasn't included in our room booking. We didn't even have time to eat breakfast in the morning. What kind of data are you generating? Tell me why!
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