Kri-Kri Village Holiday Apts by Estia Reviews

This small and friendly family-run hotel/self-catering apartments is a great find. Jenny, the owner is very organised, warm, friendly and always on hand to answer any questions. She runs the accommodation with help from a few of her family. Our late afternoon flight was delayed by several hours prior to departure (and en route) due to stormy weather, therefore although we had been due to reach our accommodation at 10.30, we actually arrived around 2.00 the following morning. As the hotel is very small, it does not operate a 24-hour reception. Therefore, A note was left on the reception door to let us know our room number and arrangements for the key which was all as per the note. The breakfast is good for a hotel of this size consisting of bread, cereal, one type of cheese and ham and either cake or small croissants, plus coffee, tea and juice. It is served from 8.30 – 10.30 so a good timeframe to allow a nice lie-in. The small complex is as per the photos with nicely furnished outside areas around the reception/pool where you can eat breakfast. There is a snack menu serving drinks, salads, sandwiches, pizza, etc. throughout the day. It is a very short walk from several small beaches where you will find around 5/6 cafes/restaurants overall at intervals opposite the beach areas. The small beach areas are very natural and separated by rocky outcrops with some having sun loungers/umbrellas owned by the restaurants and others where you could take a beach mat or your own chairs, etc. space allowing. Around 15 minutes’ walk up to the main road you will find a traditional Greek restaurant (live Greek music on some nights), a very small supermarket and a bakery also selling ice cream and where you can either eat in or buy food/drink to take away. On this road, you will also find the bus stop which has buses to Heraklion (every 20 – 30 minutes) and Malia in the opposite direction. This accommodation and area has everything you need for a week’s holiday in a resort that feels "very Greek" compared to some other areas of the Island.

The hotel is a little oasis right next to the beach and very close to restaurants and bars in a small quiet village. It is a very good place to relax and slow down and a good starting point for many activities (hiking, quad tour, boat tour, city tour, ...). The city of Heraklion can be reached by public bus every 20 minutes (for about €1.50). The bus stop is about 400m from the hotel. The service was first class and universal and we grew very fond of the warmhearted owner. So we decided to come right back after only a few months.

Three of us arrived at 3.30 in the morning. After waiting an hour a woman turned up and showed us to a 2bed apt. Upon opening the door we were greeted with the most unpleasant smell on one of the beds it was covered in cat faeces as well as pee! She wanted to just change the shhets we insisted on another room. That turned out to be filty!! It stunk of dirt and must. The bedding was threadbare big cracks in the wall where the bugs popped out unless you left a light on. Ripped curtains broken towel rails and the shower was that small we wasn't sure if we was on the toilet or in the shower!! No air conditioning just two filty fans that blew more muck and dust. The temperature at the time was 38degrees. It was impossible to sleep. We were told only air conditioning in one bed apartments. The pool had a dark brown scum line round it the sunbeds and tables all broken and there wasn't enough for customers. The boss even took them off people if they was in the pool! The cafe part was just as bad bare wires and filty. The rules was you emptied your own toilet bin a d clean sheets once a week. A do it yourself holiday. I've stayed at basic before but never did I expect to pay for as much muck and filty. After 2 days of trying to get a rep or easyjet we gave up and found another apartment for the rest of our holidays. DON'T GO HERE. YOU CAN PAY LESS FOR BETTER.

To flee urgently! I don't even know where to start... Regarding the location, the hotel is on the plane line. Really not ideal for peace and quiet. However, it is close to the sea and some restaurants. For the city center, it takes 40 minutes on foot. If you are lucky enough to have an apartment with a terrace you will see great sunsets BUT if like me, you have a basement apartment then you will not see anything. Just a lit swimming pool...or rather a paddling pool because it's really small. Concerning the apartments, they really lack equipment (we only had two forks for example). Subsequently, there were many malfunctions and despite the reports, management did nothing. Hotplates that don't work, lights or even power outlets... Also, there are no shutters, only curtains that are not opaque. Be aware that there are a lot of mosquitoes in this place and no mosquito nets on the windows. For air conditioning, you have to pay extra per day. Finally, and surely the most disturbing problem for me is the behavior of the manager. In fact, she allows herself to shout at people. She is very far from being pleasant or accommodating. It's up to you to comply... A word of advice, for the price and the service, you can find better than this establishment where I will NEVER set foot again!

Horrible experience! The manager of the establishment was execrable. Throughout my stay, I was criticized for making too much noise in the evening, when I was just chatting around the pool and it wasn't even past midnight. The hotel's catering services are very expensive for very average quality (eg: frozen pizza for €9). The apartment services also left something to be desired (e.g. very few dishes, sockets that do not work, doors and windows that do not close, etc.). An option on air conditioning for €7 per day! In short, but despite all that, it was really the behavior of the manager that shocked me: not friendly at all, we had the impression of being a nuisance, the returns of defective devices had not been resolved, the manager m She even shouted at her one evening because, according to her, two people talking were making too much noise. I will never go back there and I advise you to flee this place!