"Very nice hotel, very friendly staff, breakfast top, dinner recommendable"

"I would give this hotel 6 stars if I could. Barbara and her mother Christine are very welcoming and kind. We were in Munich, and on a whim chose to drive down to the countryside and spend the rest of our time. Found and booked this hotel online. The location is fantastic! Walking distance to the train station and several cafes and restaurants. The hotel offers a nice little breakfast from 8am- 10 am and has a small bar that you may buy from on the honor system. We opted for a bigger apartment- like room (204) that was very clean, spacious and superbly decorated. The view from our balcony was incredible! This is the place to stay if you are wanting a quiet, very beautiful, laid back, relaxing place to stay!"

"My favorite hotel in Eibsee area! Big room with balcony! Calm area with great mountain views! Car parking also available!"

"The hotel's location is unique!! View of the Zugspitze!! The staff in the restaurant and spa were excellent! But that's where the positives end… So much for "dog hotel"... Despite prior notification and payment, there wasn't even a water bowl in the room… There was one promotional pet food box in the suite! The promised pet food at the entrance had been sitting there for days! The food was terrible! Drinks were ridiculously overpriced!! Room cleanliness - max 1 point, if that!! Items left behind by guests (jewelry) weren't found, and handing them in was dismissed with "oh well, that's just how it is"!! The reception staff in the afternoon were awful!! Unfriendly, annoyed, unkempt, and irritated!! It will surely be a good thing when the hotel is sold!! We will never stay here again!!!"

"The accommodation is beautiful. The room has hair that may not be cleaned properly."

"We stayed at Ferienhotel Landhaus Steinbrech in Grainau and, first of all, we would like to say that the location is pleasant and the apartment was clean. Everything was in good order upon arrival. The check-in and check-out process was very straightforward. The key was left in the door when we arrived, and when we departed, we followed the instructions and left the key in the door as requested. We did this properly and respectfully. However, this story has an unpleasant ending. At around 10:00 PM, several hours after we had already left the apartment, we received a phone call from someone claiming to be the cleaning lady. She alleged that we had broken a bedside lamp and stated that we would receive an invoice for the damage. She also claimed to have taken photographs as evidence. This situation raises serious concerns. First of all, we are honest and well-mannered people. If we had accidentally damaged anything, we would have reported it immediately and taken responsibility for it. Secondly, it is not acceptable to accuse guests of damaging property when no inspection was carried out in our presence at the time of departure. Without a proper check-out inspection by a staff member or the owner, it is impossible to determine when or by whom any damage may have occurred. Unfortunately, this creates the impression that guests could be unfairly charged for pre-existing or unverified damage. We sincerely hope that this was an isolated incident. If not, prospective guests should be aware of this risk before making a booking. Apart from this issue, the accommodation itself was satisfactory, but this experience has left a very negative impression."

"We enjoyed a lovely week-long stay in this beautiful two-bedroom, two bathroom apartment looking out to the Zugspitze. The private terrace was an additional bonus where we enjoyed the stunning views. Our stay was in a first floor unit, with an additional bathroom and bedroom on the lower level; we did not use the lower level. The unit was spotlessly clean, and there was plenty of hot steamy water with great water pressure. Sufficient linens and towels were provided. Everything was modern and attractively decorated. The stovetop and oven allowed us to prepare full meals, once we conquered the tap and swipe technology of both. There were multiple pots and pans for the stovetop, and one small baking dish for the oven. Laundry machines are available in the building, but it should be noted that these are shared with the housekeeping staff. We used them only once, and line-dried our clothing to minimize the impact on the staff. A large drying rack is provided in the apartment. The cleaning staff is very accommodating, but we chose not to intrude on their time and schedules. Franziska was a very attentive host, available, present in the office adjacent to our unit each morning. She was friendly, helpful, and very flexible when our arrival and departure dates kept shifting because of our flight schedule. We hated to leave this gorgeous village and this attractive and pleasant apartment. We are already hoping for a return to one of the apartments hosted by Franziska or Carolin this winter."