Amway Grand Plaza, Curio Collection by Hilton

This was amazing vacation with my family.

I recently stayed at this hotel with my family of four. We stayed in a superior queen room in the Pantlind Wing which is the older part of the hotel. The room is converted from two rooms into one with two bathrooms and two doors. Both bathrooms had tubs for kids. It was clean and large. The carpet and some of the furniture was worn. The beds were firm but comfortable. We swam everyday and the pool was in the other side of the hotel so we did have to walk through the lobby in our swimsuits to get to it. We only ate at the Wolfgang Counter which was convenient and quick. The food was normal hotel pricing but good. The stores inside the hotel were nice with one being a normal gift shop and the other a kids store. We also did duck bowling inside the hotel which was nice and fun for the kids. The hotel is very large so it was nice to let the kids run around in open areas with not many people around. It was a little confusing with 3 sets of elevator. We selfed parked and got turned around trying to get back to the car but still easy to get to via a skywalk. Hilton has an app that lets you check in the day before and select a room which was nice. They also have a digital key by using your phone which worked well in the elevator and room but didn’t work at the pool area so you will need a physical key. The pool and hot tub was nice but a little small. The area was warm but the pool was a little cold. The workout area was nice with free weights. There is also a bottle filler located in the workout area so you can fill up your bottles there. The location is great and walking distance to everything. We ate downtown and went to the public museum which is right across the river. Overall was a nice stay.

My husband and I were celebrating our 25th wedding anniversary on March 5. Unfortunately there was a DNR convention. Pounding music both nights until very late, completely rude. Hotel didn’t seem to mind. Husband called and preordered roses and chocolates to be waiting in our room. Hotel never delivered. Our jr. suite overlooked the rooftop mechanicals, which were very loud. Grouting around the toilet is gross and brown. Bedside alarm went off at 6am, and I didn’t set it. Hotel had an opportunity to help make our anniversary special and they didn’t.

We travel a lot for various reasons. This is hands down in the top 3 of places we have ever stayed. Great staff, always clean, and location is amazing. Highly recommend staying here. The rooms are really spacious as well

Awful! Husband has always wanted to stay here so we were in town for an even and thought we'd splurge! WRONG! laying here unable to sleep in this hard bed.. stiff pillows, can hear EVERYTHING going on in the hall & rooms around me. Unable to control the temp in the room, no constant fan to drown out the noise. Bathroom is sooo small, toilet is practically on the floor, door comes all the way into the bathroom... so weird! I'm going to be a zombie tomorrow due to no sleep! Never stay here again! Sadly out money AND Hilton points! 😡😡😡

I stay here every January for a conference and I've never had a bad stay. My room was in the tower this time, which I much prefer because the walls don't seem nearly as thin as the Paintlind side. It was lovely and quiet so I was able to actually get work done and rest while in my room (in the Paintlind, I've often been able to hear the conversations taking place in the next room). The fitness center is also very nice here. Drinks in the lobby bar (can't remember the name) were on the pricey side but very well made and the staff was great. The front desk staff is always fabulous here, very accommodating. Bonus in that it connects to the parking garage and DeVos Center by skywalk so you don't have to walk outside if the weather isn't great.

Nice hotel that could use some updates. The heating is noisy and they don’t give you a good blanket or comforter. A thin blanket in winter is not enough.

My wife and I greatly enjoyed our recent stay at the Amway Grand Plaza... Our room was clean, well equipped, and had a great view... The staff was friendly and very helpful... We enjoyed the onsite dinning as well as a few of the many convenient restaurants within walking distance... My wife was also pleased with her relaxing experience at Celeste Spa... We will be back in the spring!