Hotels in Downtown, Greater Vancouver

The hotel location is very good, the city center, our three adults stayed, the service was warm, we arrived at the hotel at 9 am, let us check in immediately when there was room available, arranged the 8th floor 3 king suites, very satisfied, the rooms were recently renovated, very new Although the Western breakfast is simple, it ’s no problem to eat, and the price is high.

This was perfectly adequate for my one night stay prior to a cruise. The location is easily accessible from the train from the airport and less than a mile from the cruise terminal. It is no frills but clean. I had a shared bathroom which was a concern but it was fine. You share the bathroom with another room and you will hear them in there but, again, it was one night. There was a sink in the room which was good as you didn't need the bathroom for basic teeth brushing, etc. If I was doing an overnight in Vancouver again, I'd go back.

I booked this hotel last minute after coming in from the US. The room had a beautiful skyline view and over all was a nice place to stay. the neighborhood felt less sketchy than a lot of places. I would definitely come back. I liked the parking as well. it gave me peice of mind knowing my car was being taken care of. 100% would recommend plus there’s a lot to do in the area!

Perfect location for downtown vancouver with lots to offer, the staff seemed nice but the guy on the desk on the evening was not impressed with. Very abrupt and unhelpful and unwelcoming. The other staff I dealt with seemed nice and freindly. Connected to q bar which runs events on the evening which is great for socialing, but wouldn't recommend if you was there amd wanting to sleep earlier in the night as music is loud and can be disturbing. Cleanliness was average but what you'd expect from a hostel as its not about there cleaning but sometimes the people staying there with toilets and shower areas not really respected for other guests. Didn't impact my experience and is probably what you'd expect for one of the cheaper hostels in the area

We loved this hotel. It was clean, the staff was friendly and very helpful. It is well located and walking distance to everything. There was an error from our third party booking agent, and the front staff looked into it, and called me up immediately to tell me it was rectified. Thank you.

The sanitation is ok, but... this room can really smother me to death. Because it’s too hot and stuffy, the air conditioner is turned on, the noise... can be compared with the sound of the roadside drilling the floor, I also admire that I am too sleepy and I can barely fall asleep for 30 minutes in the huge noise environment. One hour, haha, then I slept for an hour without sleep

Excellent downtown location. We stayed there for one night while attending a concert at BC Place (25min. walk). Had dinner and breakfast at the hotel restaurant. Food was fine. Room was very clean and updated. Would have been nicer if the coffee cups in the room were ceramic instead of paper.

Great budget hotel. Lots of reviews on Expedia hardly any on here so thought I would share here. Great location 2 min walk from English bay beach and Stanley park very close, main shopping streets close by and lots of restaurants to choose from. The staff in the hotel very helpful and knowledgeable. Rooms are clean and large, this is a no frills hotel but it you want to be centrally located to Stanley park Granville Island English bay etc and are not wanting to spend day and night in the hotel this is a great choice. Vancouver hotels are expensive so if it's all about the hotel facilities this is not the place for you but if you want a clean, centrally located base then this is great I would come back.

We decided to go to Vancouver for Christmas and new year 2023 with my family. the snow had made it extremely difficult to get to Vancouver from Atlanta Ga and to connect in Toronto. WestJet lost my wife's ticket and even though she held the ticket to the plane, they would not let her in. so we got separated. my wife found only one ticket the next day so she insisted that I go so we can be actually together on Christmas. I took all the luggage and my passport and headed on to Vancouver. after 9 hours, including a 3-hour delay on the runway, I arrived at the hotel at 3 am. I can't tell you how miserable I felt.  I was sleep deprived, hungry, and emotional as I did not have my family on Christmas Eve and ETC. Nonetheless, I was happy to arrive at the hotel, so I can take a shower and order some food. I went to check in and showed my passport and it was all good until James asked for my credit card. I took my phone out to tap for accidentals since all my cards are on my apple pay. He said I have to have the actual card if I want to sleep there tonight. I told him we have fully paid through Expedia for 9 nights and my wife has the physical cards, but she'll be here in the morning. James said it was hotel policy and I can't even be on the property anymore. i asked to speak to the manager and he yelled at me ”I am the manager”. all of a sudden two security guys show up and I was speechless. these guys did not say a word. although I felt like they felt sorry for me.  I could not believe how we got escalated this far. So after 10 minutes of trying to reason with James, he agreed to let me sleep on a two-person couch in the basement lobby. they had good couches in the main lobby. but he said I have to be under his supervision. at 6 am he woke me up and I have to get up as guests were arriving. I told him I was one of his guests and he said we'll see. The next day, the day manager said hello and heard what happened. That was literally it. they all moved on. So to be clear, we had paid in full to a Forbes 5-star hotel, and this hotel treated us like nobodies because i did not carry a physical card at the time. I understand you have policies, but whatever happened to customer service? How much damage can I do? you cant have a 25-year-old guy in a black suit run your customer service department who lacks simple principles of customer service and understands the grey in black and white policies.  Honestly, this probably falls back on corporate's lack of training and lack of recruitment of top talent. I really hope that the brand manager reads this review and does something about it. 

Stayed there twice, 1st time had a disatisfactory experience with the reception staff, he was inexperienced and forgot things when we checked in and out, couldn't charge 1 of our cards AND also double charged our debit card instead of refunding the deposit when we left. Huge, but dated rooms but depends on your luck, some rooms are newer. Overall still ok. Nice view.