Courtyard Greenville Haywood Mall

We were unaware we would be charged to park - in the hotel parking lot, not a garage, an open lot. Our room was not made up / cleaned after our first night - we were not asked if we wanted to skip that.

Great option to avoid downtown Greenville hotel prices. Convenient drive to Peace Center and great meals at Stax Omega next door.

The hotel staff was very friendly and helpful. They rushed over to help me in the door when my load was so large. I needed a vase for the flower bouquet I received from the function I attended and they provided that for me. I left my key card on the desk in my room and they immediately provided a new one without any criticism. I would stay there again.

It was an OK property. The rooms were very small and basically comfortable , the property was on the old side and needed sprucing up. Shower was ok but the toilet was old and very low. Breakfast was outrageously expensive.

The staff is rude and will Lie straight to your face. We checked in and found out there was no pool available and decided to change hotels because it was not made aware that the pool would be closed during the stay. The desk clerk said “ there’s no a hotel in the state of sc that has a pool open before Memorial Day” we moved to a hotel less than two miles away that had an outdoor pool open. Then because he was proved to be wrong he decided to try to charge me for a full night when we were there for less than an hour stating he could not resell the room. We touched nothing. When I received the charge for the room that couldn’t be resold it was not even the room we were in. I called the Monday after we left to get the charges refunded and still have not received a call back. Pitiful customer service , would not recommend.

I was so happy to find your lounge was open for food and drink until 9:30pm. The menu was extensive. And the cook was great and very nice to me.

The room was clean, but they need to clean under the bench in the shower. It looked clean until you sit on the toilet you can see the black mold growing under neath the bench.

Had a wonderful stay as a solo traveler. Staff were very friendly & the room was clean. Yes, it is an older hotel and it shows a little but not enough to keep me from coming back. Nice little restaurant downstairs open for breakfast and dinner. There is also an amazing restaurant (Stax) right around the corner (can literally walk there from the hotel). Hotel was quiet even though fully booked other than the doors slamming when people entered and exited their rooms (not sure why no one seems to be able to figure out not to just let go of the door and allow it to slam like that) but not the hotel's fault. Looking forward to going back soon. Oh, and they do allow pets for a fee so a definite plus and highly recommend the one bedroom suite if traveling with pets and multiple people. Large enough and also private as they tend to be on the ends of the hotel. They even have floor rooms where you can literally walk right out of your room and over to the dog potty area without having to use the elevator or walk down any hallways. If you are picky and have high expectations for an elegant/upscale hotel, this is not it. This is a basic hotel that has what you need and is close to the highway which will take you where you need/want to go & you cannot beat the price for what it has to offer.

The room was clean and comfortable! I was disappointed that I checked in late and had to wait more than 20 mins for someone to come to desk and check me into my room. Also, even though I am a 12 year awards member, I had to pay for a bottle of water. Parking was convenient to the elevator.