"Our stays were great. We get our quiet room as per requested. Relaxing stays for us as we want to take things easy. Amenities in our room are well provided too."

"We arrived around 8 pm and were able to check in immediately. The desk staff was very friendly. The parking lot was too full and couldn't accommodate the cars for all the guests, potentially because of some snow piles but there were also some transport trucks (no trailers) parked in the back. The bed and room itself was clean but the bathroom wasn't swept well. There was hair rolled in the anti slip shower mat and on the floor. There were spare pillows in the room and the fridge was bigger than the usual one you would expect. I like that the whole hotel is non- smoking. The heater wasn't overly loud and we slept comfortably. It is close to a gas station and coffee. The downtown area is a short drive or 15 min walk away for more food options. There is a YMCA down the street if exercise is important to you while travelling."

"Very very god location! The swimming after the ski is the must! The hot jacuzzi is a real pleasure! Incredible place to go with family, friends and as couple too! We will definitively come back"

"Great location and amenities"

"The first time they serviced our room was on day 3… and this was after i called them and complained that they have not taken out garbage or changed towels in 3 days. They brought someone over. No cleaning or washing of the floor. Just the minimal possible service. I had booked 2 rooms, it was the same. The Remote for the TV did not work properly (in both rooms). For one of them they changed the TV, for the other one it broke later on so didn’t even ask them, but that seemed to be a common issue. I’ll never stay there again."

"The location is excellent, right on the main road, with several restaurants nearby, and not far from supermarkets and gas stations. Check-in was convenient, and the staff were friendly. Free parking was also convenient; you could park directly in front of the room, making it easier to retrieve luggage. The room was relatively clean, and clean towels were provided. However, the air conditioner was quite noisy, and the room was a bit dirty. The price-performance ratio is average, roughly equivalent to a 200 RMB room in China."

"rooms were great and up to date restaurant was great for Breakfast"

"The facility is in an easy to find and beautiful location, attractive well-maintained buildings, and grounds. The room was a Loft Suite with a queen bed on the main level and a queen pull-down bed on an upper level (which had been made-up), with a separate couch. The upper level would be OK e.g. for children, but as it was necessary to walk through the main bedroom area to reach the bathroom, maybe not suitable for another couple (?). On entering the bedroom, it was very clean, good quality furniture and comfortable bed with quality linens. There were 2 easy chairs, a desk and chair, a TV cabinet with TV (which we did not turn on), bedside tables and drawers. In the corridor leading to the bathroom was a large wardrobe, but with only about 8 hangers. The bathroom was large with views over Georgian Bay and the resort grounds. The bathroom had 2 sinks, a large bathtub, and a walk-in shower with rainforest shower head. Toiletries were provided. One thing we would have liked on arrival was a couple of bottles of water, but these were not provided. There was a fridge, which was empty and a coffee maker with 4 pods. The WiFi worked well and there did not seem to be a limit on the number of devices that could be simultaneously connected (we connected 4 devices). Also in the room was an air purifier. There were doors leading onto a private balcony, overlooking the north of the grounds and Georgian Bay. We stayed for 3 nights, Cost C$390 per night which included breakfast. For dinner, the menu had only 4 or 5 items of which one was the daily special. Breakfast was OK but nothing special. On the day we left, there was only one waiter serving all tables who forgot to bring items that we have requested. The resort was not providing any housekeeping services, including making-up the room, replacing towels, removing garbage, etc. Although on the website, it says that additional towels and toiletries would be provided, on the first morning when the towels had already been used twice, we requested clean towels we were met with slight consternation. Like “Why”? Not least because we normally take 2 showers per day and for C$390 per night, we would like some service. The garbage was not removed at all, although the lady on the reception desk said that she would personally remove the garbage but did not. Clean towels were left in the room in a black garbage bag. We have stayed in other hotels in Ontario since the covid lockdowns and full housekeeping services were provided. Disposable plastic overalls and gloves are not so expensive. This appears to be more like blaming covid to save on staff expenses. Several of the reviews from other guests are not complementary. Our general feeling was one of dissatisfaction. Maybe ‘disappointment’ that the facility held such promise but did not live up to the promise. The staff did not seem to be motivated. In summary, the stay was expensive for what it was. Would I recommend it? No. Would I go again? No. Pity as it has "

"Good Place. Cooperative and helpful staff. Enjoyed the stay"