Definitely not a 4 Star hotel, being generous an average 3 Star. Probably a really nice hotel decades ago but well overdue a refurbishment. Room was tidy and clean. The dining room had a great view of lake Como but was let down by the poor service and underwhelming food. Breakfast was very disappointing, tinned fruit, why? Nescafé instant coffee, why? Bread, croissants, bacon were all very poor quality. The Wi-Fi was hopelessly inadequate.