Mystic Marriott Hotel & Spa

Always excellent. Clean, nice rooms, attentive staff, nice little treats like cookies, and a great Starbucks in the lobby.

Quick family trip Quick check in, friendly & helpful staff . The room was comfortable , clean and spacious . We did not visit the dining but the pool area was perfect for our little ones. The water was warm, it was not crowded and there was a nice outdoor seating area to dry off after . The only complaint was concerige. There is only 1 staff available so we waited a very long time to get assistance with bags checking out.

We arrived early for check in, exhausted from an early morning flight into HPN. While the room wasn’t ready we were able to enjoy the spa on site including pool, relaxation room, stream and sauna with the stay. It was a nice feature that elevated my rating. The hotel itself needs an overhaul. I had to call down for a luggage rack, new iron and ironing board cover. The safe was locked at check in so valuables couldn’t be secured. We of course didn’t discover this until we were ready to leave so I just left the dnd sign on the door and skipped room service that day instead of the hassle of calling the front desk again. The towels are hit or miss, the room was dark, windows need cleaning. It is a 3 star Marriott in a peaceful, convenient location that was suitable for the no fuss stay I was on with family. If you aren’t picky or can overlook lack of usual Marriott details like robes, in room coffee maker toiletries like qtips, cotton balls etc you’ll be fine. Apparently next year the hotel is being remodeled…it’s definitely ready for some TLC.

We didn’t stay the rooms were filthy I canceled the room and am now at the Hyatt Hotel in Mystic.

Our room was very quiet despite the fact that there was a national dance competition taking place. I doubt they’ll ever get all of the sequins and glitter out of the carpets.