Boya Holiday Hotel Reviews

Response from Property: 非常感謝您給予的五星好評，由衷感謝您細緻真實的入住分享！很高興您認可酒店房間整體體驗，客房每日都會全新打掃、布草一客一換，力求為每位賓客帶來乾淨清爽的入住環境。房間視野可眺望白雲山，環境靜謐清幽，能讓您遠離喧囂、安心休憩。您提到的空調輕微聲響我們已經記下，會及時安排檢修調試，用心完善每一處細節。我們會持續用心維護客房設施與居住環境，不斷提升入住體驗，誠摯期待您再次光臨，靜賞白雲山美景，祝您旅途順遂、生活舒心！

Response from Property: Dear Guest, thank you so much for taking the time to leave your 4.5-star review and detailed experience sharing. Your praise for Xiao Zhang's warm morning service and patient assistance with extending your room is a great encouragement to our frontline service team. We will pass on this recognition to Xiao Zhang to motivate him to continue improving in his future work. The hotel's view rooms, facing Baiyun Mountain, are designed to create a unique experience of "enjoying the magnificent scenery of Guangzhou without leaving home," allowing you to witness the sunrise illuminating the CBD and Canton Tower, starting your day in comfort. We are honored. We are also pleased that the hotel's New Year's value for money, convenient location, and abundant dining options nearby added more convenience and enjoyment to your trip to Guangzhou. Thank you again for your sincere recommendation. We eagerly look forward to providing you with another excellent stay. We wish you a pleasant journey and good health to your family!

Response from Property: Dear guest, we sincerely apologize for the poor internet service during your stay that brought you a disappointing experience. We have noted this problem seriously and will immediately arrange professional staff to inspect and optimize the network equipment and signal coverage to improve the internet service quality. Thank you for your valuable feedback, which is very important for our improvement. We hope to have the opportunity to serve you again and bring you a better stay experience!

Response from Property: Dear Guest, Thank you so much for choosing our hotel and sharing such a detailed review. We are honored to receive your positive feedback. Our hotel is located near Baiyun Mountain Scenic Area, aiming to provide every nature-loving guest with convenient access to a morning stroll in the mountains. Knowing that you were satisfied with our breakfast, cleanliness, and parking services is a great encouragement to us. We have relayed your praise to every member of our team, and we are all delighted that our hard work has been recognized. Thank you again for your professional recommendation, and we look forward to welcoming you again this autumn or during your next holiday! Have a pleasant trip!

Response from Property: 非常感謝您選擇第二次入住，還寫下這麼暖心的好評！能得到您的再次認可，對我們來説比什麼都珍貴。很高興酒店的乾淨環境、前台服務、優越位置，以及免費延遲退房的小安排，都讓您住得舒心、安心。我們一直用心服務每一位商務和旅行的客人，您的 “強烈推薦” 就是對我們最大的鼓勵。期待很快與您再次相見，祝您在廣州一切順利、旅途愉快！

Response from Property: Dear guest,Thank you so much for your 5-star rating and lovely feedback! We’re really glad you had a pleasant stay with us.We truly appreciate your honest comment about the breakfast. Our breakfast is mainly Chinese-style, and we will take your suggestion seriously to consider adding more continental breakfast options in the future, to meet the needs of different guests.Looking forward to welcoming you back again soon! Wish you all the best.

Response from Property: 【❤️自助洗衣房 ❤️】尊敬的顧客，非常感謝您的認可：月色裏飄灑以脈馨香，温暖夜的悠長。幽思怡然，心怡過往，衹因時光裏流淌着幸福的味道，時光才美的令人心動。在您温暖的話語中度過美好的一天，您的認可就是我們最大的收穫。期待您的下次到來。博雅假日酒店位於白雲區金鐘橫路177號，毗鄰萬達廣場和興發廣場；酒店配備充足的停車位、自助早餐廳、多功能會議室、宴會廳等設施。客房寬敞明亮，所有房間無線高速WIFI全覆蓋，高清數字電視、智能門鎖、品牌衞浴、優質床上用品，讓您在輕鬆愉悦的氛圍中，家的温馨。

Response from Property: 【❤️自助洗衣房 ❤️】尊敬的顧客，非常感謝您的認可：月色裏飄灑以脈馨香，温暖夜的悠長。幽思怡然，心怡過往，衹因時光裏流淌着幸福的味道，時光才美的令人心動。在您温暖的話語中度過美好的一天，您的認可就是我們最大的收穫。期待您的下次到來。博雅假日酒店位於白雲區金鐘橫路177號，毗鄰萬達廣場和興發廣場；酒店配備充足的停車位、自助早餐廳、多功能會議室、宴會廳等設施。客房寬敞明亮，所有房間無線高速WIFI全覆蓋，高清數字電視、智能門鎖、品牌衞浴、優質床上用品，讓您在輕鬆愉悦的氛圍中，家的温馨。

Response from Property: Dear Guest,Thank you so much for your 4-star rating and detailed review! We’re delighted to hear that you found our hotel offers great value for a 3/4-star property, and that our location—just a 15-minute Didi ride from the city center—worked well for your business trip. It’s our goal to provide comfortable and convenient stays for every business traveler, and your feedback means a lot to us. We look forward to welcoming you back on your next trip!

Response from Property: 謝謝親的評價呀！即使衹待了幾個小時，還能得到您 “酒店不錯、空間很大” 的認可，我們超開心的～ 下次出行如果還選擇我們，希望您能有更充足的時間，體驗我們的早餐和周邊遊玩攻略，隨時歡迎您再來！

Response from Property: 【❤️Enjoy the scenery of Baiyun Mountain and get close to nature❤️】Dear customer, thank you for your five-star review! "A rose given away leaves its fragrance in the hand." We are grateful for your company and praise. No matter where you are, no matter how far apart we are, our hotel's thoughts and blessings will always be with you! Wishing you happiness every day and a bright future! We look forward to your next visit, and let our attentive service bring you an even better stay experience. The hotel boasts a prime location, just a 15-minute walk from Wanda Plaza and a 15-minute drive from Guangzhou Railway Station and Baiyun International Convention and Exhibition Center. The hotel also offers a convenient free shuttle service from Feixiang Park Metro Station. The rooms are decorated in a blend of Chinese and modern styles, exquisite and elegant, with a unique design. In addition, the hotel also features a restaurant, a public laundry room, and free parking, allowing you to relax and enjoy life during your trip.

Response from Property: Dear Guest, thank you so much for your high rating of 4.8! Your praise for our comprehensive and advanced facilities, clean and hygienic environment, warm and courteous staff, and the rich and nutritious breakfast has warmed and inspired our entire team. From refining the practicality and sophistication of every facility to upholding high standards of hygiene, from requiring our staff to serve every guest with sincerity and courtesy to carefully crafting the nutrition and taste of our breakfasts, we are always committed to creating a high-quality stay experience for you. Your promise to "stay again next time" is our greatest affirmation and encouragement! We will continue to improve in the future and look forward to meeting you again in Guangzhou, bringing you even better service and experiences. We wish you a happy life and all the best!

Response from Property: 【❤️自助早餐 特色美味❤️】尊敬的顧客，感謝您贈予的五顆小星星，他們如同夜空中最亮的指引，照亮了我們前行的方向，在您的支持下，我們將不忘初心，砥礪前行，為更多旅人打造温馨舒適的港灣，期待與您再次相遇！

Response from Property: Thank you so much for taking the time out of your busy schedule to share your stay experience. Your honest feedback is a great motivation for us to improve our services. We sincerely apologize for not being able to provide you with a satisfactory stay! Regarding your concerns about the dampness in the room, outdated equipment, and limited breakfast options, we have immediately forwarded these issues to the operations and logistics departments. We are currently conducting a comprehensive inspection of the room ventilation system and addressing any damp areas. The catering team will also enrich the breakfast selection and combinations based on guest needs, providing more choices while maintaining our existing taste advantages. We are especially grateful for your recognition of the front desk service; this is a great encouragement to our team. We will pass this recognition on to every employee and continue to maintain a warm and professional service attitude. Your suggestions have made us clearly aware of our shortcomings. We have developed a detailed improvement plan and are gradually implementing it. We sincerely hope to have the opportunity to serve you again and let you see our changes and progress. We wish you a pleasant stay!