Park Hyatt Apartment (Guangzhou Pazhou Convention and Exhibition Center) Reviews

Response from Property: Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed our service and support during your stay. It’s also great to know that our location was convenient for your visit to the Canton Fair.We truly appreciate your kind words, and we hope to have the pleasure of welcoming you back on your next trip! If there’s anything we can do to make your future stays even more comfortable, please don’t hesitate to let us know.Best regards,

Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We are glad to hear that the apartment served your needs for the night. We appreciate your suggestion about messaging ahead for details on the door code and apartment information; we will ensure this process is made clearer for future guests.We sincerely apologize for the discomfort you experienced with the upstairs bed. Your comments are invaluable to us, and we will look into improving the sleeping arrangements to ensure a more comfortable stay for all our guests.We are pleased that the sofa was able to provide a suitable alternative for the night. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Thank you again for your feedback, and we hope to have the opportunity to welcome you back and provide you with a better experience.

Response from Property: 尊敬的客人， 感謝您選擇入住我們酒店並分享您的入住體驗。我們很高興您對整體環境和服務的認可，同時也注意到您對設施的評價。您的反饋對我們至關重要，我們將持續檢查並優化設施細節，致力於為每位客人提供更完善的住宿體驗。期待您的再次光臨，讓我們有機會為您帶來更滿意的入住感受！

Response from Property: Dear guests, we are very sorry that we failed to bring you a satisfactory experience during your stay. If you are dissatisfied during your stay, you can contact the staff at any time and they will handle it for you as soon as possible. We will always take serving every guest from afar as our first principle.

Response from Property: Thank you very much for your stay and review!

Response from Property: 尊敬的貴客您好！感謝您對我們公寓的支持和喜愛，公寓靠近住宅區入住很安靜距離廣交會展館、保利廣場、萬勝圍廣場都非常近樓下出行方便有公交有軌電車去廣州塔遊玩非常方便再次感謝您的支持我們會努力做好讓每一位選擇入住柏悦國際公寓的客人都能有一份舒心愉快的入住體驗祝您旅途愉快期待您的下次光臨

Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your honest comments regarding the room condition. We sincerely apologize that the room did not meet your expectations in terms of its age and appearance.Please know that we are continuously working on improving our facilities, and your feedback is invaluable in helping us identify areas that need attention. We will certainly take your comments into consideration as we plan future renovations and upgrades.We hope that despite this issue, you were able to enjoy other aspects of your stay. If there is anything we can do to make your future visits more comfortable, please do not hesitate to let us know.Thank you again for your feedback, and we hope to have the opportunity to welcome you back and provide you with a better experience.

Response from Property: Thank you very much for your five-star praise and support. I look forward to your next visit and wish you a happy life!

Response from Property: 尊敬的住客，您好！感謝您簡潔而有力的評價——“Perfect”！您的認可是對我們工作的最大肯定，我們非常高興為您提供了滿意的入住體驗。您的支持是我們不斷進步的動力，我們會繼續努力，保持高標準，為每一位住客帶來完美的入住體驗。期待您的再次光臨，祝您一切順利，生活愉快！

Response from Property: Hello dear guests! We are very sorry that we could not give you a satisfactory experience during your stay. If you are not satisfied during your stay, you can contact the staff at any time and they will deal with it for you as soon as possible. We will always serve every distinguished guest from afar as our first priority. One criterion.

Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and taking the time to share this pleasant stay experience! We are honored to know that you and more than 20 partners had a smooth stay during the four-night business trip! We are very happy that our cost-effectiveness, room facilities (the small refrigerator is very useful~) and warm service have been recognized by you, and the demand response you mentioned is the greatest encouragement to us! I look forward to the opportunity to continue to escort you and your team's business travel in the future. See you in Guangzhou!

Response from Property: Dear guest, we are very sorry to bring you such an unpleasant stay experience! We are deeply sorry for your feedback that the apartment is old, the area is not suitable, the facilities are simple, the noise is disturbing and the hygiene problems are serious. These have seriously affected your stay experience. We have immediately launched a comprehensive investigation and rectification. In the future, we will strictly check the guest room facilities and strengthen the hygiene management to avoid similar situations from happening again. We apologize again for the trouble caused to you and look forward to the opportunity to regain your trust!

Response from Property: Thank you so much for your excellent review! We're glad to know you enjoyed the comfort of the apartment and, above all, its prime location near Canton Fair. It was a pleasure assisting you with your packages; it's essential to us that your stay is as convenient as it is relaxing. We'll be honored to welcome you back on your next visit to the city!

Response from Property: Dear guest: Reading your detailed sharing, we seem to relive the beauty of this room with your words! 🌿 It is our great honor to be your "best recliner" for movie time, "gentle cloud" for sleeping, and even "secret base" for night talk. Your love for lighting, bar and air conditioning makes us believe that every bit of effort in design is worth it.