Guest Reviews of Quanhui Hotel (Guangzhou Tianhe Tiyu West Road Subway Station)
8.7/10
389 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.5
Service8.9
Cleanliness8.9
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All reviews(389)
Positive reviews(363)
Reviews with photos/video(52)
Easy to get around(35)
Convenient location(30)
Classy environment(27)
Great value for money(24)
Average sound insulation(17)
Friendly front desk staff(17)
Close to metro(17)
Comfortable bed(5)
Negative reviews(26)
Anonymous User
Boutique Single Room
Stayed in Feb 2024
Solo traveller
1 reviews
8.0/10
Very good
Posted on Apr 9, 2024
Good location and clean
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Elegant 2-bed Room
Stayed in Feb 2024
Family
12 reviews
8.0/10
Very good
Posted on Mar 29, 2024
New and clean facilities
Hygiene is also okay
I chose a room with a window that was a few tens of dollars more expensive, but it turned out to be an indoor corridor window. The air conditioning was on anyway, so it would be the same if I chose a room without windows.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. If you have the opportunity to stay in our hotel next time, we will try our best to arrange a room with an exterior window for you. We look forward to seeing you again and wish you a pleasant journey!
Guest User
Boutique Single Room
Stayed in Feb 2024
Solo traveller
4 reviews
10/10
Outstanding
Posted on Apr 21, 2024
It's about five or six minutes' walk from the subway Tiyuxi. You have to walk up a few steps to get in, but the height is acceptable. The front desk service is enthusiastic and helped to upgrade the king-size room. It's clean. There's a 24-hour front desk, and the security is great. There's also a balcony for washing and drying clothes. Disposable slippers and cups are provided at the front desk [strong]
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Boutique Single Room
Stayed in Jan 2024
Solo traveller
1 reviews
7.0/10
Posted on Feb 25, 2024
The address is a bit outrageous: Tiyuxi Subway Station Store, which is actually quite far from the subway entrance.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your positive review of our hotel. We will continue to strive to live up to your expectations. Regarding your question about the hotel's address, the hotel's detailed address is also displayed on the hotel's website. It is located 300 meters straight ahead from Exit E, Gate 9 of Metro Line 3. Thank you again for your positive feedback, and we look forward to your next visit. Have a pleasant trip!
背包客123
Discount Twin Room
Stayed in Jan 2024
Family
47 reviews
10/10
Outstanding
Posted on Feb 17, 2024
This is the flattest hotel I have found online because I need two beds for my son and I. It is cost-effective because it is newly opened. The beds are new, clean and comfortable. It is also very close to Tianhe City and shopping is very convenient. If I come to Guangzhou again, I will definitely stay there again.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Special Single Room
Stayed in Dec 2023
Solo traveller
1 reviews
10/10
Outstanding
Posted on Apr 8, 2024
The quilt is white and clean. I highly recommend staying here. I am very satisfied to be able to live in such a clean and tidy room in the center of Tianhe for about 100 yuan. There are many places to eat, drink and play within a 10-minute walk [strong]
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Elegant Queen Room
Stayed in Feb 2024
Couple
9 reviews
10/10
Outstanding
Posted on Mar 31, 2024
Feels very good, recommended to stay, reasonable price
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Business Triple Room
Stayed in Nov 2023
Family
5 reviews
9.0/10
Great
Posted on Jan 1, 2024
The proprietress has a good service attitude, the location is moderate, and it is an economical hotel. It would be better if the rooms could provide non-smoking rooms! The hygiene is okay, but the soundproofing of the room is average, and neighbors can hear opening and closing the door!
Original textTranslated by Google
Response from Property: 1. Thank you for your comments. Your words sometimes encourage us and sometimes remind us. We feel happy but also a little pressured. We are glad that you can give us such a fair evaluation after your stay. Although we feel a little pressured by your questions, it is also a spur to our work. Thank you again for your evaluation. We will deal with some problems in our work as soon as possible. We still need your witness for our progress! Looking forward to your next stay.
Guest User
Business Triple Room
Stayed in Jan 2024
Business traveller
182 reviews
10/10
Outstanding
Posted on Feb 27, 2024
Clean and tidy without odor
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Bulisageaiwa
Business Triple Room
Stayed in Mar 2024
Family
2 reviews
5.0/10
Posted on May 4, 2024
The room is quite large, and the sanitary environment is average. There is no free mineral water, no bedside lamp, and no socket at the bedside, which makes charging very inconvenient.
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。我們酒店每間房都配有免費的礦泉水的。若您下次至此,希望能再次預訂本酒店,再給我們一個機會致歉。期待再次光臨!
Guest User
Elegant Queen Room
Stayed in Feb 2024
Business traveller
7 reviews
3.5/10
Posted on Mar 7, 2024
The room was unusually small, and the key was that there was a peculiar smell. Opening the window for ventilation was useless!
The most bizarre thing was that the room was given a small bottle of 350 ml water. After finishing it, I asked the waiter if I could get two more bottles. He said no, only two bottles. Finally, I had to ask Ctrip customer service to intervene, and they reluctantly gave me two more bottles. Weird!
I definitely don't recommend this place!
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,再給我們一個機會致歉。期待再次光臨!
Yongjiudaoyongyuan
Cozy Queen Room
Stayed in Jan 2024
Family
4 reviews
8.0/10
Very good
Posted on Feb 17, 2024
There is no elevator, a long staircase, and the room is small. There is a big difference between the room picture and the actual room. But the boss is very nice. He also helped to store the luggage after checking out, which is worth a thumbs up.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Elegant Queen Room
Stayed in Nov 2023
Travelling with friends
8 reviews
4.0/10
Posted on Dec 28, 2023
There is no elevator, and it is very tiring to walk up a long staircase with luggage.
There are no disposable slippers. I dare not wear plastic slippers. So many people have worn them, it is very unhygienic.
It is not very close to the subway station, and it takes more than ten minutes to walk.
Original textTranslated by Google
Response from Property: 非常感謝您選擇我們,也許這就是緣分,讓您和我們有了一場美麗的邂逅。針對您提到的問題,我們一定會積極的提升我們軟件服務和硬件設備,一次性拖鞋在酒店前台索取即可。為我們的下次相遇做好充分的準備
Response from Property: 尊敬的客人,感謝您選擇全匯合酒店(廣州天河體育中心體育西路地鐵站店),並分享如此積極的入住體驗。我們很高興您認可酒店的整體表現,房間乾淨整潔、設施完善帶來了舒適的居住感受;同時也感謝您對周邊交通便利以及餐飲購物配套的肯定。更值得感謝的是,您提到的服務熱情耐心也傳遞了我們團隊的用心。期待您的再次光臨,祝您旅途愉快!
Response from Property: 尊敬的客人,您好!感謝您選擇全匯合酒店(廣州天河體育中心體育西路地鐵站店)並分享寶貴入住體驗。對於您反映的房間異味、隔音效果不佳以及被褥清潔衞生問題,我們深表歉意,未能為您提供舒適、潔凈的休息環境讓您感到困擾。我們已認真重視您的反饋,並將持續從相關環節提升體驗與管理標準。也感謝您提出的建議,期待未來為您提供更滿意的入住體驗。