Star Theme Apartment (Guangzhou Panyu Tianhe Chengnancun Wanbo Metro Station) Guest Reviews
4.7/5
Outstanding
388 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(388)
Positive reviews(381)
Reviews with photos/video(90)
Easy to get around(75)
Convenient for shopping(59)
Close to metro(48)
Large rooms(34)
Friendly front desk staff(27)
Many dining options(23)
Perfect for families(17)
Good audiovisual experience(9)
Negative reviews(7)
Guest User
Loft Duplex Theme Large Screen Triple Bed Suite
Stayed in Oct 2024
Business travellers
14 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The place is absolutely beautiful. Big enough, the beds are super comfortable and the view form the window amazing. The neighborhood is also great with shoppings mall and steet foods every night. The attention from the hotel is amazing. They are super kinds bad helpful. I'll definitely stay here every time I am here in China.
6/7
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Frank
Loft Duplex Theme King Screen Suite
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The stay was comfy and the location is convenient as it is right next to both a corner store and a large mall. The front desk is very responsive and professional. Price is a little high, but given the location it’s understandable. If it’s within your price range, look no further.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Loft Duplex Themed Giant Screen Four Bed Suite
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 4, 2024
We have a pleasant stay for 3 nights. 7 adults and 2 kids (2y/o and 3y/o).
Easy to find the location. Above shopping mall. Surrounded with street foods and restaurants in walking distances.
Checked in counter is located at 17th floor, fast and smooth check in process. Accept foreigner.
Comfortable bed, we have a good rest.
One time towel, toiletries, room slippers are provided. Kids slippers and toothbrush also provided by the host.
Washing machine, detergents and hanging rack is provided.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Ray Stead
Loft Duplex Theme Large Screen Standard Twin Bed Suite
Stayed in Oct 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The premises were very clean, the hosts were excellent and helpful, plus friendly.
I would highly recommend them
Nicole0608
Loft Duplex Theme Large Screen Triple Bed Suite
Stayed in Oct 2024
Family
1 review
4.7/5
Amazing
Posted on Oct 20, 2024
The service of the guy at the front desk is very good. If you have any questions, he can reply immediately. The accommodation environment is very good and the bathroom is clean. I will come back next time if I have the opportunity.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Slamat Timothy Tan
Loft Duplex Themed Giant Screen Four Bed Suite
Stayed in Apr 2024
Family
12 review
2.0/5
Posted on Apr 13, 2024
there is no microwave, no plates, spoons, bowls or other eating utensils. the location is very far from the city center. this is my worst experience.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. We are a serviced apartment. In order to provide a better stay experience, we do not provide cooking tools. We are in the CBD of downtown Guangzhou. We are very sorry that we did not meet your satisfactory stay experience. Your valuable opinions are very important to us. , we will inform relevant departments of our opinions to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Loft Duplex Theme King Screen Suite
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Apartment offers a great view and location of the apartment is near to the metro station. Extremely satisfied with the great service by the staffs. Staffs are extremely welcoming and helpful. 👍👍
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Ken
Loft Duplex Theme Giant Screen Massage Chair Queen Bed Suite
Stayed in May 2024
Business travellers
1 review
4.5/5
Great
Posted on May 22, 2024
It's close to the shops and metro station.and it's a modern building.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Yong Family
Loft Duplex Themed Giant Screen Special Suite
Stayed in Mar 2024
Couples
8 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Checked in on some floor and the duplex room in another floor. Near and sheltered to metro and enter inside the mall next to bao shifu. Good view, spacious room, and provide disposable toiletries. Value for money.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Bing Ling Chan
Loft Duplex Theme Large Screen Standard Twin Bed Suite
Stayed in May 2024
Other
2 review
5.0/5
Outstanding
Posted on May 13, 2024
Great location and room is clean! It is connected to the mall!
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Kae T.
Loft Duplex Theme Large Screen Standard Twin Bed Suite
Stayed in Mar 2024
Family
12 review
4.2/5
Very Good
Posted on Apr 7, 2024
Good location. Easy to get around. Shopping malls and restaurants nearby.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Loft Duplex Theme Large Screen Twin Bed Suite
Stayed in Dec 2023
Travel with friends
3 review
4.5/5
Great
Posted on Jan 8, 2024
Inside the loft was clean and the staff were help too. Also, the hotel is in a nice location. It's close to mall and other plazas.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Loft Duplex Theme Large Screen Standard Twin Bed Suite
Stayed in Apr 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Apr 22, 2024
We are group of 4 adults.. they give us room with 3 double beds.. it’s more than enough for us.. the location of this hotel is near with nancun wanbo metro station.. approx 3 mins walking .. near to several malls around . It is happening with locals and tourist.. the room is clean and comfy.. entertainment (TV) by projector, free wifi .. there is electric hob but no kitchen equipments (pots or pan) .. only have kettle.. so if u want to cook u need to bring your own kitchen equipments.. no spoon/fork/plates.. the check in counter is at floor 17.. overall the apartment is recommended and we would definitely come again.. tq
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Lyka Navarro
Loft Duplex Themed Giant Screen Four Bed Suite
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The place is nice, accessible,near in different foods stall, near in malls staff is approachable.Perfect apartment in Guangzhou walking distance from metro stationn
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
LimHartono
Loft Duplex Theme Large Screen Twin Bed Suite
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Location is good, can walk to the subway comfortably, room is spacious, clean, and comfortable. Great for business and family trip. Definitely will come back
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!