Guest Reviews of Hanting Hotel (Pearl River Film Plaza Kecun Metro station Guzngzhou)
9.5/10
Outstanding
812 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(812)
Positive reviews(796)
Reviews with photos/video(168)
Easy to get around(129)
Quiet & comfortable(105)
Classy environment(98)
Close to metro(79)
Friendly front desk staff(63)
Delicious breakfast(43)
Convenient for shopping(38)
Perfect for business trips(30)
Negative reviews(16)
Guest User
Queen Room
Stayed in Mar 2025
Other
2 review
9.5/10
Amazing
Posted on Apr 28, 2025
For foreign travelers, it's hotel in a good location... it's located within 10 min walk to the nearest station and positioned in a residential area...
Sound insulation is not great but it depends on which side you are facing. Our stay is facing on the other side fronting the Resi area so it's quite quiet and not so sure about the other side facing the main entrance...
Staffs are nice, laundry and washroom available.. only downside is the wifi access requires local mobile number to get verification, which is not great! Suggest the hotel to change this system and it will surely benefit your business.
Hygiene is not best but not at the unacceptable level as well... for me it's okay at the rate that I book...
booking in advance will definitely help getting cheaper as I made comparison to the rate I saw at the hotel when I arrived..
Will come back and will not hesitate to book again if find out the wifi connection method is improved
Guest User
Queen Room
Stayed in Sep 2025
Solo traveller
4 review
10/10
Outstanding
Posted on Oct 10, 2025
lovely staff who mistaken me of a food delivery person when I held my late-night street food back to the hotel.
IowaExpatGirl
Queen Room
Stayed in Mar 2025
Solo traveller
6 review
8.5/10
Very Good
Posted on Apr 8, 2025
The hotel itself was comfortable and clean. The breakfast was tasty and the shower was great. The location overall was really good. One thing that was a challenge was finding the hotel as it was at the back of a parking lot. Not the easiest to get to by vehicle. It was close to a major metro station and that was slick. The only other bad thing was that the AC vent were connected to other rooms where smoking was taking place. Now, I’m allergic to cigarettes so this was a major problem. I didn’t enjoy entering my non smoking room and it reeking of smoke. I also didn’t enjoy waking up with a headache, asthma, and a stuffy nose. Other than that, it was ok.
Guest User
Deluxe Queen Room
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 21, 2025
The location is near metro station. Thanks for providing tea and coffee right in the room. The shower is great. If needed there is professional washing machine and dryer near the lobby. Definitely a solid choice.
Ping Meteewattana
Superior Queen Room
Stayed in Nov 2024
Family
3 review
8.5/10
Very Good
Posted on Feb 28, 2025
Everything was good except the first night we were given room no. 110.( I have booked 3 room and my family have no problem with their rooms but mine was nightmare for me and my sister) room floor were stained( it'clean but looks dirty) there were noises of water all night we can clearly heard when the next room or room upstairs used water in sink, toilet or shower but since we checked in quite late so we were too tired to change the room, what frighten us the most was a sudden very loud 'keu keu keu' noise around midnight that made us think if the water tank or something above us are going to BREAK.
The next day I checked the 2 other room but they have no problem so we asked to change the room, after we changed room, everything were quite satisfying whether about room(same in the advertised photo) , amenity, location( near subway, Street food, supermarket and department store, and canton tower was in the walking distance), service, price and breakfast lady was also kind.
I would say I may come back to stay here if I go to Guangzhou again but definitely not room no. 110
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 18, 2025
Great location near mall, Convenient for you MRT, Very clean hotel, Nice front desk n good services.
Definitely stay again for my next trip to guangzhou.
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprising are the direction we always pursue. Thank you for your comments, we hope to always accompany you!
Ruan13
Queen Room
Stayed in Mar 2025
Couple
2 review
9.0/10
Great
Posted on Apr 18, 2025
There’s lot of restaurant, cafe and even a Shopping Mall within walking distance. Room is relatively small, cleanliness is average and facilities are not so well maintained. Staff are friendly and helpful, we received a goody bag with some snacks from the hotel which is really nice and feeling warmed.
Guest User
Queen Room
Stayed in Sep 2024
Couple
21 review
10/10
Outstanding
Posted on Oct 7, 2024
Overall a great, enjoyable, peaceful and quiet stay.
Further details as follows:
Visibility: Hotel is not visible from main road. Need a couple of turns in public car park or housing or shop areas before sighting the hotel entrance.
Reception: Excellent service upon arrival. Flexibility granted upon understanding customer needs.
Location: Excellent. 5-10 mins walk to Kecun MTR (1 stop away from Canton Tower). Short walk to malls, eateries, MTR etc.
Parking: No free parking even for hotel guests. Not suitable for drivers who plan to stay over a few nights in Guang Zhou. Ample parking space at entrance of hotel.
Cleanliness: Very new, clean and neat smart hotel.
Late check-out: Need to renew hotel pass at reception for late check-out. Otherwise, room door auto inactivate after normal check-out timing.
Facilities: Nice, clean and appealing restaurant on 2nd floor for those who prefer to eat in. There's a small coasta coffee cafe, mini laundry area, smart washroom, meeting table and chairs for guests to sit around at 1st floor.
Response from Property: Dear Guest,Thank you so much for taking the time to share your detailed feedback with us! We are delighted to hear that you had an overall great, enjoyable, peaceful, and quiet stay at our hotel. Regarding the visibility of our hotel, we apologize if it caused any inconvenience during your arrival. We will definitely consider ways to improve the signage or directions to make it easier for our guests to find us in the future.We are thrilled that you appreciated the excellent service upon arrival and our flexibility in understanding your needs. Your satisfaction is our top priority, and we strive to provide personalized service to ensure every guest has a memorable experience.We understand that the lack of free parking for hotel guests may have been a disappointment for some drivers. Regarding the issue of late check-out, thank you for reminding us of the importance of informing guests to update their room cards to avoid any inconvenience.Once again, thank you for your valuable feedback. We look forward to welcoming you back soon and providing you with an even better experience. If you have any further questions or concerns, please feel free to contact us directly.
Guest User
Queen Room
Stayed in Sep 2024
Business traveller
1 review
9.5/10
Amazing
Posted on Oct 18, 2024
Service was good, staffs were attentive and polite. Rooms are clean and very convenient for those who are going to Canton fair. Highly recommended!
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that our service, staff attentiveness, and cleanliness of the rooms met your expectations. It's especially rewarding to know that we were convenient for your visit to the Canton Fair. Your recommendation means a lot to us and we look forward to welcoming you back soon!
Guest User
Deluxe 2-bed Room
Stayed in Jun 2024
Family
2 review
10/10
Outstanding
Posted on Jul 20, 2024
Very clean, very spacious rooms. Highlight is definitely the extremely helpful staff. I had to extend my stay but they ran out of the same room type, so that I would have to check out and move to a different room. They managed to hold the same room for me so that I did not have to move. Highly recommend!
Response from Property: 美好的事物總是值得去分享,感謝您的點評,我們期待您的下次光臨!
Guest User
Queen Room
Stayed in Oct 2023
Business traveller
1 review
10/10
Outstanding
Posted on Dec 4, 2023
The place we very well maintained. I stayed there for 7 days and right from the location to the staff and cleanliness was just perfect.
The place is centrally located on Line 3 of the metro station which has a direct link to the airport so you need not lug around with your luggage and keep changing trains. Its just one train from the airport to the hotel location. Also the hotel is very near to Guangzhou tower which is just one stop away. The hotel staff were very pleasing and helpful especially when I used to ask them questions (As I am from India). They used to answer and guide me every time.
Regarding the maintenance of the rooms I have to say the upkeep is just splendid. Every day my room used to be cleaned and kept neat.
I would like to mention that I chose an option with breakfast and I was really glad that I did. The breakfast was very nice with option of hot noodles along with coffee machine and fruits.
There are various varieties of hotel which serve various kinds or food.
The proximity to shopping complex is also good as there are malls close by.
Over all I am very happy and glad to have spent my time in this property and I surely want to come back and stay there in the future.
Response from Property: Dear friend, hello! Thank you for choosing the Pearl Shadow Hanting Hotel, which has given us the opportunity to be with you. We are delighted to have received your favor and look forward to your visit again. Have a pleasant day!
André Liberatti Baço
Deluxe 2-bed Room
Stayed in Sep 2023
Business traveller
1 review
10/10
Outstanding
Posted on Nov 3, 2023
Inglês: The hotel is very nice! The staff was very attentive! I would go back again! Close to the metro station! Close to the market. The staff is extremely friendly! Recommend! Português (Brasil): O hotel é muito bom! A equipe se muito atenciosa! Eu voltaria novamente! Perto da estação de metrô! Perto do mercado. A equipe é extremamente cordial! Recomendo!
Response from Property: My friend, thanks for your staying with us. We are always looking forward to serving you again. Best regards.
Guest User
Superior Queen Room
Stayed in Aug 2023
Couple
1 review
9.5/10
Amazing
Posted on Sep 8, 2023
Convenient location walking distance to metro and mall.
Staff is very friendly. We checked in midnight and they let us to checkout late. Superb service! Breakfast was yummy!
Food they have porridge, noodles, pork, fried youtiao, sausage and fruits. Fruit juice : apple juice. Coffee and doujiangshui. I like the apple juice
Price is ok but hopefully will be cheaper next round. Thanks
Response from Property: My friend, thanks for your staying with us and sharing your comments. You are so friendly and your appreciation pushes us doing better and better. We are looking forward to serving you again. Best regards
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Business traveller
1 review
10/10
Outstanding
Posted on Apr 20, 2024
The hotel reception and staff are very good . They also have good service-mind.
Response from Property: 在最好的時節,遇見最好的您,謝謝您的肯定,歡迎您的下次光臨!
Guest User
Queen Room
Stayed in Dec 2023
Business traveller
3 review
9.5/10
Amazing
Posted on Jan 30, 2024
Very nice location. Clean hotel. Everything is good. But breakfast is normal. Suggest to get some local breakfast around.
Response from Property: 尊敬的客人,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗,再次感謝您的評價,真誠期待您的再次光臨!