Guangzhou Kaiyue Apartment (Pazhou Convention and Exhibition Center Guangzhou Tower Branch) Reviews
Guangzhou Kaiyue Apartment (Pazhou Convention and Exhibition Center Guangzhou Tower Branch)
Shop A125, First Floor, Shigang International Apartment, No. 236 Xingang East Road, Haizhu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Guangzhou Kaiyue Apartment (Pazhou Convention and Exhibition Center Guangzhou Tower Branch) Guest Reviews
4.4/5
432 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(432)
Positive reviews(400)
Reviews with photos/video(123)
Easy to get around(34)
Quiet & comfortable(26)
Friendly front desk staff(24)
Awesome amenities(23)
Perfect for business trips(10)
Close to metro(10)
Too many mosquitoes(5)
Amazing natural light(4)
Negative reviews(32)
Guest User
Selected Budget Double Bed Room With Comfort Sleep And Community Laundry Room
Stayed in Apr 2024
Business travellers
28 review
2.2/5
Posted on Apr 26, 2024
Not very convenient, small room, no window
Lejie
Selected Business Double Bed Room With Private Balcony And Independent Washing Machine
Stayed in May 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 12, 2024
The room is very nice and clean. The cleaning lady is also very nice. The second day after I extended my stay, the lady came to clean the room promptly. The community is also very comfortable. I stayed for two consecutive nights. It was great.
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Response from Property: 【Wholehearted Service】Dear friends: Hello! Isn't it a pleasure to have friends coming from afar? ! Enthusiasm and warmth are a must! Thank you for your recognition and recommendation! All our room information is guaranteed to be true and accurate. You can see the real situation of the hotel room on the platform. We also pay attention to keeping the room clean and tidy. If you like us, remember to come back and see us. I wish you a happy life! --smile
Guest User
Selected Budget Double Bed Room With Comfort Sleep And Community Laundry Room
Stayed in May 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 13, 2024
The service attitude is very good. We upgraded the room with windows and the sanitation is cleaned every day.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your five-point praise. The stream flows slowly and the time is soft. Thank you for your support. We will continue the good quality and more perfect service as always. Thank you for your support and love. [Guangzhou Kaiyue Apartment] looks forward to your visit again. I wish you a happy day! --smile
Guest User
Leisure Standard Double Bed Room With Comfort Sleep And Community Laundry Room
Stayed in Apr 2024
Business travellers
22 review
5.0/5
Outstanding
Posted on Apr 12, 2024
It is very convenient to travel here. The front desk staff is warm and thoughtful. The environment is clean and sanitary. I will come again next time.
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Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heartfelt service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again. --smile
Wuhou
Selected Budget Double Bed Room With Comfort Sleep And Community Laundry Room
Stayed in Mar 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on Mar 26, 2024
I have lived here for a week. It is clean, the service is good, and it is very convenient to travel.
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Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. --smile
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Leisure Standard Double Bed Room With Comfort Sleep And Community Laundry Room
Stayed in Mar 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The hotel has a good location and is very convenient for travel. It is not far from the Guangcai campus. When I checked in, the lady also upgraded the room. The desk is very good, the room is spacious, the bed is comfortable, the hot water is definitely hot enough, and the service is very good. I recommend staying here.
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Response from Property: [Guangzhou Tower 2.5 km] [Provincial Museum 2.7 km] Dear guests: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! ---Yuanbao
Guest User
Selected Business Double Bed Room With Private Balcony And Independent Washing Machine
Stayed in Mar 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Relatively clean and relatively spacious in square meters. Plenty of hot water. The transportation is convenient, and it is more convenient to visit the Canton Fair. The floor is high, on the 14th floor, relatively quiet. I will consider staying again next time I visit the exhibition.
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Response from Property: [The room is clean and tidy] [Service is strictly controlled] Perseverance, hard work, commitment, and harvest~ Getting your praise is our biggest gain. We strive to move forward just for your support. We will continue to let you see our growth and progress, and we firmly believe that your choice will not disappoint. The family welcomes you back home next time! ---Yuan Bao
Anonymous User
Selected Budget Double Bed Room With Comfort Sleep And Community Laundry Room
Stayed in Mar 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 12, 2024
The little girl who checked in was very nice. She called three or four times to confirm the address before and was very patient. The room was not big but very clean and cleaned well every day. The location is next to the Ivy Eye Clinic. It is better to search for the Ivy Eye Clinic in the navigation. Otherwise, It's easy to be directed to the community. You can enter the community only after checking in. It's very convenient to participate in exhibitions and is very cost-effective.
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Response from Property: [Wholehearted Service] [Only for the guests to feel at ease] Dear friends: Hello! Isn't it a pleasure to have friends from afar? ! Warmth and enthusiasm are a must! Thank you for your recognition and recommendation! All our room information is guaranteed to be true and accurate. You can see the real situation of the hotel room on the platform. We have also been paying attention to keeping the room clean and tidy. In addition to being spacious and tidy, each room provides room delivery service, allowing you to enjoy convenient service. If you like us, remember to come back and see us. I wish you a happy life! ---Yuanbao
Guest User
Business Sunshine Twin Room With Community Laundry Room
Stayed in Feb 2024
Business travellers
3 review
1.0/5
Posted on Feb 29, 2024
I'm really speechless about this hotel. First of all, the soundproofing is very, very poor. There is a front desk in the B&B bar, but the hotel bar doesn't look like a hotel. I didn't expect a hotel costing more than 200 yuan to be so bad! This is one of the worst hotels of the same price range that I have visited so many times. If it weren’t for the tight schedule of this business trip, I would definitely have to change hotels the next day! 1. The entrance of the hotel is very small. If you don't pay attention, you can't find it. The front desk doesn't look like a front desk, just like the front desk of a company that is about to go bankrupt! 2. After checking in at the front desk, you cannot go upstairs directly. You have to go out and enter the community and then take the elevator to go upstairs. It is inconvenient! 3. The corridor makes people feel very insecure, and there is also a company! 4. This room is really speechless, as if one room has been separated into two rooms, and it has wooden walls, no TV, and no wardrobe! Make up your own mind, hahaha! 5. My flight arrived in the middle of the night, and I was already very tired when I returned to the room. What I didn’t expect was that I was woken up by the sound of decoration in the morning. When I went to the corridor, I saw that more than one house was being decorated! Who knows~ I went to the front desk in the morning and asked why you didn't inform me in advance about the renovation of the corridor. The front desk replied that sometimes there was sound during the decoration and sometimes there was no sound. I was drunk when I heard this answer. It was not the hotel's problem, it was the guests staying there. The shopkeeper calls me out to see my luck. Whether there is a sound or not depends on my luck. If it doesn't sound good, it's over! 6. Pazhou Convention and Exhibition Center. The hotel introduction says it is a 15-minute walk. Take a look at the pictures below to see for yourself how long it will take. When checking in, I asked the receptionist how long it would take to walk to Pazhou Convention and Exhibition Center. He said that there is no road and you have to take a car. OK, OK! This store is all about being out of touch, and the name of the store is clear, so you can just stay there and stay there without saying a word! I, a person who rarely writes reviews, am writing a long story here! When I made the reservation, I saw that the hotel had a rating of 4.3. I also thought about how a hotel opening in 2023 could achieve a rating of 4.3. After checking in, I really experienced it. You must believe in the true authority of Ctrip’s ratings. What I really thought about when I made the reservation was I'm so confused, I don't know what to think.
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6/7
Response from Property: Thank you very much for your stay and review! Thank you for your opinion. During your stay, the room was full and there were many tourists. Please forgive me! We will strengthen the improvement of the hotel's software and hardware facilities and service quality. We will regularly and quantitatively maintain and update the room environment, equipment and public area facilities to ensure that you have a more comfortable and tidy environment during your stay. We hope that you will stay next time Come and have a whole new feeling! Looking forward to experiencing it again!
Guest User
Selected Budget Double Bed Room With Comfort Sleep And Community Laundry Room
Stayed in Feb 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Feb 28, 2024
I came here on a business trip. I wanted to participate in an exhibition and also want to go shopping around. I found that staying here is very convenient for going everywhere. After a tiring day, I went for a walk around the area after dinner, which was very relaxing. The boss was very nice and enthusiastic to us. He also introduced us to nearby food and fun places. Transportation is also very convenient, and parking is available in the community. Like 💕
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Response from Property: [Only a five-minute drive to the Convention and Exhibition Center] [Only 1.5 kilometers away] Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. The rooms in our hotel are not only very cost-effective, but everything in the room is based on the customer's sensitivity. The humanized and considerate facilities and equipment, as well as the considerate customer service process, are all designed to give guests staying at Kaiyue Apartment a comfortable stay experience. and beautiful memories, as long as you are satisfied, we will be happy no matter how hard we work! Looking forward to your stay again!
Anonymous User
Kaiyue Delight Suite With One Twin Room And One Double Bed Room
Stayed in Feb 2024
Family
15 review
5.0/5
Outstanding
Posted on Feb 17, 2024
I live with my family. The room is quite big. There is enough space for a family of three to sleep. Although the community is a little old, the room is clean. The location is very good and it is very convenient to go to the city.
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Response from Property: [400 meters from Exit E1 of Modicesa Subway Station] [Only 5 minutes on foot] You should not rush on the road, but experience it carefully. It is our daily mission to provide the most sincere, warm and attentive service to every guest who comes to Kaiyue Apartment~~ Kaiyue Apartment is a hotel that attaches great importance to the guest experience. Everything starts from the customer's feelings, with humanized and considerate facilities and equipment. We work hard to serve every customer and make every guest feel at home. You are welcome to follow us at any time. I hope that you can have a new experience next time. I look forward to seeing you next time! Wish you well! ---smile
Guest User
Business Sunshine Double Bed Room With Community Laundry Room
Stayed in Jan 2024
Business travellers
36 review
5.0/5
Outstanding
Posted on Feb 1, 2024
The hotel's service is excellent. As soon as you enter the door, you will feel at home. If you have any questions, tell the front desk lady and she will respond immediately. The room is clean and tidy, with complete facilities and very comfortable. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition of Guangzhou Kaiyue Apartment. We have been working hard to create a warm and comfortable experience for travelers, and hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again! ---smile
Guest User
Selected Budget Double Bed Room With Comfort Sleep And Community Laundry Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The room was clean.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your five-point praise. The stream flows slowly and the time is soft. Thank you for your support. We will continue the good quality and more perfect service as always. Thank you for your support and love. [Guangzhou Kaiyue Apartment] looks forward to your visit again. I wish you a happy day! --smile
Guest User
Leisure Standard Twin Room With Comfort Sleep And Community Laundry Room
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The boss was very helpful and upgraded me to a large room with four beds. The apartment is very quiet at night in the community.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Business Sunshine Double Bed Room With Community Laundry Room
Stayed in Apr 2024
Business travellers
8 review
4.8/5
Amazing
Posted on May 3, 2024
The room is very clean and relatively quiet in the community, but the room is not high, so the louder noises from the upper floors can be heard. The transportation is very convenient, one bus stop away from the Canton Fair Complex, and there are convenience stores and breakfast shops at the door.
Original TextTranslated by Google
Response from Property: One persistence, one effort, one commitment, one harvest ~ Your praise is our greatest harvest. We work hard just for your support. We will continue to let you see our growth and progress. We firmly believe that your choice will not disappoint you. The family welcomes you home next time!