Guest Reviews of Intercity YiLin Hotel (Guangzhou Baiyun Station International Unit Branch)
9.1/10
Good
537 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.0
Service9.2
Cleanliness9.1
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All reviews(537)
Positive reviews(521)
Reviews with photos/video(151)
Classy environment(39)
Friendly front desk staff(39)
Quiet & comfortable(32)
Easy to get around(30)
Convenient parking(25)
Perfect for business trips(14)
Comfortable bed(12)
Close to airport(3)
Negative reviews(16)
Guest User
Guestroom (Double Bed)
Stayed in Mar 2026
Couple
2 reviews
10/10
Outstanding
Posted on Apr 22, 2026
Friendly staff and so helpful. It was easy to find. Beat and clean too.
Response from Property: 五顆星到賬,心情瞬間滿格電!感謝您的點贊,我們會繼續努力,讓笑容常掛您的臉龐。
Guest User
Special Queen Room
Stayed in Jan 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Apr 4, 2026
Okay, okay.
Facilities: Good
Cleanliness: Good
Environment: Very good
Service: Very good
Original textTranslated by Google
Response from Property: Dear guest, thank you for taking the time to give our hotel a five-star review. We wish you all the best.
G.MUSTAFA
Special Queen Room
Stayed in Mar 2026
Business traveller
54 reviews
10/10
Outstanding
Posted on Jun 14, 2026
This hotel is very nice and clean. There staff are very friendly. I like that hotel.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Ernest123
Special Queen Room
Stayed in Nov 2025
Business traveller
47 reviews
7.5/10
Posted on Jan 25, 2026
Not bad. Just that there is a construction behind the hotel and the place was noisy.
Response from Property: 感謝您的點評,因為當時路邊晚上有施工,很抱歉,打擾到您的休息了,下次,您過來時我們幫您升級一下房型,讓您住得更加舒心,謝謝
Guest User
Special Queen Room
Stayed in Apr 2026
Business traveller
1 reviews
6.5/10
Posted on Jul 23, 2026
Some of the receptionists were very rude
Response from Property: 尊敬的客人,您好!感謝您選擇入住宜霖誠際酒店並分享反饋。對於您在接待過程中感受到的不專業與粗魯態度,我們深表歉意,這確實與我們應有的服務標準不符。我們會認真重視您的意見,持續提升前台服務的規範性與溝通禮儀,確保每一位客人都能獲得尊重與安心的入住體驗。再次感謝您的提醒,期待您未來再度蒞臨時能感受到我們的改進與誠意。
Sama9
Cozy Room (2 beds)
Stayed in Oct 2024
Family
19 reviews
10/10
Outstanding
Posted on Jan 21, 2025
The hotel was great clean and quiet , the front desk are very friendly and helpful, the surrounding area is good. i will come again ♥️😍
Response from Property: Thank you for your review and look forward to your next stay with us
grumpy old fart
Guestroom (Double Bed)
Stayed in Sep 2024
Couple
34 reviews
9.5/10
Amazing
Posted on Oct 10, 2024
A nice an clean hotel, newly furnished, good beds, The location is good for getting a taxi or didi and also for getting off a car. Some small restaurants and shops just around the corner. I can really recommend this hotel. Great value for the money.
Response from Property: Dear Guest: I am very happy that so many people have left a deep impression on you, and I hope that this beautiful city and warm Yilin Intercity Hotel people will leave you a good memory. Looking forward to your next visit. All the best.
Tugu001
Guestroom (Double Bed)
Stayed in May 2024
Couple
9 reviews
9.5/10
Amazing
Posted on Jun 24, 2024
Hotel staffs was very nice and room is very clean. I recommend this hotel
Response from Property: Dear guest: Hello! Thank you for your stay and sharing! As long as you are satisfied, no matter how much effort we put in, we will still be happy! Looking forward to your next stay!!
Response from Property: Dear guest: Thank you for choosing us and for your support and kindness towards the hotel. Your satisfaction with the hotel facilities and services is the driving force behind the work of all hotel staff, and our ultimate goal is to make every guest feel at home. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travel. It's our honor to serve you, and all hotel staff look forward to your next visit!
M H SAKIB
Guestroom (2 Beds)
Stayed in Feb 2024
Business traveller
11 reviews
10/10
Outstanding
Posted on Apr 13, 2024
easy location, very friendly and very helpful front desk service. clean and nice environment.
Response from Property: 您的讚揚讓我們感到鼓舞!我們將一如既往地堅持用心服務,希望您下次再來時能夠發現更多驚喜
Nadtachayeu Aliaksandr
Guestroom (Double Bed)
Stayed in Oct 2023
Couple
4 reviews
10/10
Outstanding
Posted on Nov 10, 2023
No doubt a very nice and fresh hotel. Special thanks to the staff. They really helped in solving organizational issues.
Response from Property: 親,非常感謝您選擇宜霖城際酒店,我們的宗旨是為每一個客人提供始終如一的高品質服務,以達到您的期望。相信在您的支持下,我們將不斷提升服務服務質量,確保您每一次的旅行與入住都是難忘的經歷和體驗,真誠期待您再次光臨!
Guest User
Cozy Room (2 beds)
Stayed in Jul 2026
Couple
10 reviews
8.7/10
Very good
Posted on Aug 31, 2026
Facilities: Okay
Cleanliness: So-so. There was hair on the bed and some unidentified red residue on the pillow.
Service: Toothbrush and fan were forgotten. Although they were brought over later, this aspect needs improvement.
Original textTranslated by Google
Response from Property: 尊敬的客人您好!感謝您選擇入住宜霖誠際酒店(時代國際單位馬務地鐵站店),並分享您的反饋。關於您在本次入住中提到的床品毛髮、枕頭殘留以及衞生方面的不足,我們對此深表歉意;同時也對您反映的牙刷未及時配備、吹風筒未能第一時間放置感到抱歉。您的意見對我們具有重要的提醒意義,我們將持續加強相關細節管理與服務銜接,努力為您提供更安心、更完善的入住體驗,期待您有機會再次光臨。
Anonymous User
Special Queen Room
Stayed in Jul 2026
Solo traveller
17 reviews
6.0/10
Posted on Aug 24, 2026
The room was spacious and quiet, but not very clean (stained walls and hair on the floor, the toilet seat was broken). Check-in and check-out went smoothly. The bed was comfortably soft.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at Yilin Chengji Hotel (Times International Unit, Mawu MTR Station Branch) and for sharing your experience. We are pleased that you found the room spacious and quiet, the check-in and check-out process smooth, and the bedding comfortable and soft. We sincerely apologize for the issues you raised regarding cleanliness and facilities, such as stains on the walls, hair on the floor, and a damaged toilet seat. We take your feedback seriously and will continue to improve details to enhance the overall stay experience. We look forward to your next visit.
1987jixiangruyi8899
Special Queen Room
Stayed in Jun 2026
Business traveller
4 reviews
10/10
Outstanding
Posted on Jul 28, 2026
The location is very convenient, and the environment is clean and comfortable. The room was also quite clean. Overall, I'm very satisfied and will choose this place again next time I'm in Guangzhou for business.
Original textTranslated by Google
Response from Property: Dear customer, thank you for your valuable feedback. We will continue to strive to improve our services and facilities to make every stay more comfortable and enjoyable. We sincerely look forward to your next visit!