The check-in experience was extremely poor. We arrived in the early morning, and the computer in the room was unusable from the start. The front desk staff came and spent over ten minutes fixing it, but it kept malfunctioning shortly after they left. Being tired in the early morning, we simply gave up using it.
We booked a triple gaming room, but the room layout was very unreasonable. There was only one double bed and one single bed with a metal frame, making it impossible for three people to stay comfortably. We had to squeeze into one bed with a friend – a ridiculous arrangement. The linens were visibly dirty and unhygienic, and the bathroom towels and bath towels were old, worn, and shed a lot of lint. The room was infested with mosquitoes, which constantly bothered us, making it impossible to sleep all night. Overall, the facilities, cleanliness, and service were all very poor.
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