New Asia Hotel Reviews

Response from Property: Dear customer, thank you for your positive review. Your recognition is our greatest honor and a great motivation for us to continuously improve and innovate our services. We look forward to your next visit and will serve you wholeheartedly!

Response from Property: 尊敬的客户您好,感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷提升、不斷創新，期待您的再次光臨，我們將竭誠為您服務！

Response from Property: Dear Guest, Thank you for your stay and for taking the time to share your experience. It is the continued care and feedback from guests like you that enables us to identify areas for improvement and strive for progress. We are committed to providing better service to every guest. We sincerely apologize for not meeting your expectations. The New Asia Hotel, a classic city hotel steeped in Lingnan history and culture, was founded in 1927 and offers various room types, including nostalgic, business, and luxury. Regarding the issue you raised, the hotel management takes it very seriously. We have reviewed your comments, conducted a thorough investigation, and made timely improvements. We have also strengthened the service awareness training of all staff, the supervision of hygiene, and the regular maintenance of facilities and equipment. We are constantly striving to innovate and provide a more comfortable stay for you and all our guests! We hope to have the opportunity to serve you again. Please give us the chance to express our sincere apologies and we look forward to your next visit!

Response from Property: Dear Guest, Thank you for your stay and review. Xin Ya Hotel, located at 10-12 Renmin South Road, Guangzhou (a classic European-style building, known as the "First Building of Nanhua"), boasts a long history and international renown, having been founded in 1927. Situated in a bustling commercial center, overlooking the Pearl River, the hotel offers stunning views. Surrounded by digital electronics and clothing wholesale markets, it is adjacent to the European-style Shamian Island, Shangxiajiu Pedestrian Street, and the Sacred Heart Cathedral. Conveniently located, it is approximately a 25-minute drive to Guangzhou East Railway Station, a 10-minute drive to Guangzhou Railway Station, a 35-minute drive to Guangzhou South Railway Station, and a 40-minute drive to Guangzhou Baiyun Airport. It is also just a 3-minute walk from the Cultural Park Station of Metro Lines 6 and 8. It is an ideal place for your business, leisure, and shopping needs. We wish you success in your work and a pleasant life! All the staff at the hotel warmly look forward to your next visit!

Response from Property: 尊敬的賓客您好！非常感謝您的入住和點評，廣州市新亞大酒店位於廣州市人民南路10-12號（古典歐陸式建築風格，有“南華第一樓”美稱），其歷史悠久，馳名中外，新亞大酒店創建於一九二七年。酒店地處繁華商業中心，倚臨珠江，美景怡人；周邊是數碼電子、服裝批發城，毗鄰具有歐洲風情的沙麪島和上下九商業步行街，及聖心大教堂，交通便捷，附近有印度風味的餐廳及各省域口味的中餐。駕車至廣州火車東站約25分鐘車程，廣州火車站約10分鐘車程，廣州火車南站約35分鐘車程，廣州白雲機場約40分鐘，距離地鐵6、8號線文化公園站衹需步行3分鐘。是閣下商務、出遊、購物的好住處。我們正不斷努力為您及所有的賓客提供更舒適的住宿環境。祝您工作順意！生活愉快！酒店全體工作人員熱情期待您的再次光臨！

Response from Property: Dear Guest, Thank you for choosing to stay at Xin Ya Hotel and sharing your experience! Our hotel is located in a bustling commercial center, overlooking the Pearl River with beautiful views. Surrounded by digital electronics and clothing wholesale markets, it is adjacent to the European-style Shamian Island and Shangxiajiu Pedestrian Street, the Sacred Heart Cathedral, and the Xidi Wharf Pearl River Night Cruise. Transportation is convenient; the hotel is just a 5-minute walk from Exit A of the Cultural Park Metro Station. The hotel offers various room types, including nostalgic, business, and deluxe, making it an ideal choice for your business trips, leisure travel, and shopping. Xin Ya Hotel is committed to providing you with a warm and attentive stay. We wish you success in your work and a pleasant life! All the staff at the hotel warmly look forward to your next visit!

Response from Property: Dear Guest, Thank you for choosing Xin Ya Hotel as your accommodation during your trip and for sharing your experience with us. Providing a comfortable stay is our service principle. We sincerely appreciate your feedback. Due to the recent rainy and humid weather in Guangzhou, there has been an increase in cockroaches. We will strengthen our efforts by having professional pest control personnel come to the hotel to carry out pest control. We will continue to strive to provide you and all our guests with a more comfortable accommodation environment. We wish you success in your work and a pleasant life! All the staff at the hotel warmly look forward to your next visit!

Response from Property: Dear valued guest, thank you for your stay and for taking the time to share your experience. We are committed to providing better service to every guest. Xin Ya Hotel is a brand hotel under Lingnan Hotels. It's a classic city hotel steeped in Lingnan history and culture. Thank you for your feedback. We will strengthen the regular maintenance of various facilities and regularly replace all supplies. Hotel hardware upgrades are currently being planned. We will continue to strive to provide you and all our guests with a more comfortable accommodation environment. We look forward to your next visit! We wish you success in your work and a happy life!

Response from Property: Dear Guest, Thank you for choosing to stay at Xin Ya Hotel and sharing your experience! Our hotel is a time-honored Chinese brand with a rich cultural heritage. Surrounded by a digital electronics market and the Thirteen Factories clothing wholesale market, it's also about a 5-minute walk to Shamian Island, a famous tourist attraction in Guangzhou, and a 3-minute walk to the Pearl River West Bank Wharf. With its abundant historical and cultural resources, it's the perfect choice for business travelers, tourists, and shoppers! Xin Ya Hotel is committed to providing you with a warm and attentive stay and sincerely looks forward to your next visit!

Response from Property: 尊敬的賓客: 您好! 感謝您對新亞大酒店的大力支持，您的滿意就是酒店前進的動力，常回來看看就好咯! 我們正不斷努力為您及所有的賓客提供更舒適的住宿環境。祝: 工作順利， 天天好心情 O（∩ _∩ ）O~

Response from Property: 尊敬的客户您好，非常感謝您的入住並利用寶貴的時間告知我們您的入住體驗，我們一直致力於為每一位客人提供更好的服務。新亞大酒店酒店是嶺南酒店旗下品牌酒店。具有嶺南歷史文化底藴的城央經典酒店，。酒店設定有各式房型，懷舊的，商務的，豪華的等,酒店個別房間的裝修及物品略顯古色。對於未達到您的期望，酒店全體員工表示誠摯的歉意。酒店管理層非常重視，已對您的評語進行回顧並將不斷提高我們的服務質量，關於您説到的問題，我們做了認真的調查同核實，我們會加強對房務員工的培訓及衞生的督查，及各種設施進行定期維護，完善每一個細節，希望此次經歷不會影響到您對我們一慣的信任。非常感謝你的反饋，在當日相應時段都會有各種促銷尾房特惠活動（限時段），我們將不斷努力為您及所有的賓客提供更舒適的住宿環境！爭取讓每位客人高興而來，滿意而歸，真誠期待您的再次光臨！

Response from Property: Dear customer, thank you for your positive review. Your recognition is our greatest honor and a great motivation for us to continuously improve and innovate our services. We look forward to your next visit and will serve you wholeheartedly!