Vienna Hotel (Guangzhou Baiyun International Airport T2 Terminal)

Vienna Hotel (Guangzhou Baiyun International Airport T2 Terminal) Reviews

Vienna Hotel (Guangzhou Baiyun International Airport T2 Terminal)

No. 25, Commercial Street, Renhe Village, Renhe Town, Baiyun District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
Vienna Hotel (Guangzhou Baiyun International Airport T2 Terminal)
Vienna Hotel (Guangzhou Baiyun International Airport T2 Terminal)Vienna Hotel (Guangzhou Baiyun International Airport T2 Terminal)Vienna Hotel (Guangzhou Baiyun International Airport T2 Terminal)
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Guest Reviews of Vienna Hotel (Guangzhou Baiyun International Airport T2 Terminal)

9.4/10
Outstanding
1070 review
Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(1070)
Positive reviews(1042)
Reviews with photos/video(81)
Offers pick-up/drop-offs(140)
Close to airport(106)
Friendly front desk staff(101)
Easy to get around(93)
Classy environment(69)
Quiet & comfortable(57)
Perfect for business trips(30)
Delicious breakfast(30)
Negative reviews(28)
Guest User
Superior Queen Room
Stayed in Mar 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Apr 6, 2025
Very good location near airport and staff are very friendly and helpful
Response from Property: Dear guests: Thank you very much for your high evaluation of our hotel. It is our purpose to serve you warmly and it is our duty to give you a good stay experience. Vienna welcomes you home at any time!
UncleLee93
Standard Room - Single Occupancy
Stayed in Jan 2024
Business travellers
1 review
8.0/10
Very Good
Posted on Mar 10, 2024
It was okay for late night layover but quite remote to have basic amenities
Response from Property: Dear guest: Thank you for choosing our branch. We are extremely honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. If you are satisfied, can you order a five-star hotel? We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
SUMIT
Standard Room - Single Occupancy
Stayed in Apr 2024
Business travellers
17 review
10.0/10
Outstanding
Posted on Jun 3, 2024
Good for the business traveller
Response from Property: 尊敬賓客您好:非常感謝你對我們酒店至高的評價,熱情為您服務是我們的宗旨,給你良好的入住體驗是我們應該做的,維也納隨時歡迎您回家!
Nico.S
Superior Queen Room
Stayed in Dec 2022
Business travellers
10 review
8.0/10
Very Good
Posted on Jan 13, 2023
Overnight acceptable hotel 👍🏼. My flight landed late at night and I unexpectedly had to find a hotel to stay the night. If you are looking for a hotel that is roughly 15 minutes away from the airport then consider this one. I was glad with the fact that this hotel accepts foreigners. The front desk staff didn’t speak English, which isn’t a surprise, yet they are still helpful and friendly. I was let down with the fact that the hotel offers rooms labeled ‘Non-smoking’ which I chose and found the one I stayed in still smelled liked an ashtray.. Besides that, the room was clean, neat and all that you’d hope a quick stay and relatively cheap hotel would offer, could be found. #newyearadventure #guangzhou #china #quickstay #overnightstay #friendlystaff #cheaphotel #airporthotel
6/7
Response from Property: Hello distinguished guest:thank you very much for your comment on our hotel .giving you a good experience is what we shpuld do.we look forward to seeing you again,wish you a pleasant journey.
SumitTexpro
Superior Queen Room
Stayed in Dec 2022
Business travellers
8 review
9.0/10
Great
Posted on Apr 4, 2023
Stay very short time but nice place to stay , nice people , front desk is very helpful
Response from Property: Hello distinguished guest:thank you very much for your comment on our hotel .giving you a good experience is what we shpuld do.we look forward to seeing you again,wish you a pleasant journey.
Anonymous User
Superior Queen Room
Stayed in Mar 2025
Couples
3 review
10.0/10
Outstanding
Posted on Apr 6, 2025
The hotel has convenient transportation, complete surrounding facilities and convenient services. The room is quiet and you can work without being disturbed. New facilities and fast internet. Thoughtful service and timely response. Ideal for business, couples, families and travelers!
Original TextTranslated by Google
Response from Property: Oh my, I'm so happy and touched! How can I, a shy person, accept such high praise? It is my job to serve every customer who comes into the store responsibly. We will definitely promote this good service spirit and create better service quality. Xiaowei is looking forward to your next stay~>3<~
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 24, 2025
We are very satisfied and there is airport transfer
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your high evaluation of our hotel. It is our purpose to serve you warmly and it is our duty to give you a good stay experience. Vienna welcomes you home at any time!
Guest User
Standard Room - Single Occupancy
Stayed in Dec 2024
Couples
1 review
10.0/10
Outstanding
Posted on Jan 30, 2025
The room is pretty good, cost-effective, clean, nice environment, good service, I will come again next time if I have the chance. 
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Standard Room - Single Occupancy
Stayed in Nov 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Dec 25, 2024
Beautiful environment, good service, and free airport pick-up and drop-off service. It is very suitable for business trips and rest. I slept very comfortably. I give it a thumbs up👍🏻
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation. Your evaluation nourishes my heart like sunshine and rain. I love you. On behalf of the hotel, I would like to express my most sincere blessings to you. Please come and visit often! Xiaowei wishes you a safe journey and a pleasant trip!
Guest User
Standard Room - Single Occupancy
Stayed in Nov 2024
Business travellers
6 review
10.0/10
Outstanding
Posted on Dec 25, 2024
A treasure hotel near Baiyun Airport, very close to the airport and the subway station. The hotel has airport pick-up and drop-off. The room is spacious, clean, with large windows. The buffet breakfast is great and rich in quality. The front desk 015 service is very enthusiastic and patient to help me solve the problem. Thumbs up.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Chixiguahendashao
Standard Room - Single Occupancy
Stayed in Oct 2024
Business travellers
12 review
10.0/10
Outstanding
Posted on Dec 24, 2024
The hotel is very upscale and beautiful. The front desk service is very good. The arranged room is also very satisfactory. The room is very clean and very nice.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Standard Room - Single Occupancy
Stayed in Oct 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Nov 25, 2024
I booked a room for my friend because the price was quite affordable. The front desk was very friendly and even upgraded my room type. The hotel is very good and there are restaurants nearby, so it is very convenient to eat.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Romantic Featured European-Style Room (Double Bed)
Stayed in Oct 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Nov 2, 2024
The front desk service attitude is super good, free airport pick-up, complete facilities, clean, great value! ! ! I will still choose this hotel next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation. Your evaluation nourishes my heart like sunshine and rain. I love you. On behalf of the hotel, I would like to express my most sincere blessings to you. Please come and visit often! Xiaowei wishes you a safe journey and a pleasant trip!
Amy_223
Deluxe Queen Room
Stayed in Mar 2025
Solo travellers
11 review
5.5/10
Posted on Apr 26, 2025
The room smelled of cigarettes and there was constant noise from the toilet sewer. When I went to the restaurant for breakfast, I saw two flies flying around, on the tea cups, on the food and on people. The hygiene was not done properly. I reported this problem to the restaurant staff and the front desk clerk, and they responded to me as if it was a very normal thing and did not tell me how to deal with it. I will not book this brand of hotel again in the future, nor will I recommend it to my relatives and friends.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!我是您的網上貼身管家“小維”非常感謝您入住維也納酒店廣州白雲國際機場店。給您帶來不好的感受,我十分慚愧,為您提供最優質的入住體驗是酒店最大的追求!根據您反饋的問題,我已經記錄在案,並會馬上跟進,為您提供更優質的住宿服務與環境。再次向您致歉,請您一定要給我們改正錯誤的機會,小維期待您的再次光臨,檢查我有木有改好!
taokenya
Superior Queen Room
Stayed in Mar 2025
Business travellers
9 review
10.0/10
Outstanding
Posted on Apr 18, 2025
Stayed here for the second time! Still good reviews! Convenient location, complete commercial facilities around! Rich breakfast! I especially like the front desk staff with employee number 028, who is warm, attentive and thoughtful! I will stay here again next time!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your high evaluation of our hotel. It is our purpose to serve you warmly and it is our duty to give you a good stay experience. Vienna welcomes you home at any time!