Lavande Hotel (Guangzhou Tianhe Park Yuancun Metro Station) Reviews
Lavande Hotel (Guangzhou Tianhe Park Yuancun Metro Station)
Dongjing Garden, Intersection of Dongjing Street and West Yuancun Street, Tianhe District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
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Lavande Hotel (Guangzhou Tianhe Park Yuancun Metro Station) Guest Reviews
4.3/5
2588 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(2588)
Positive reviews(2423)
Reviews with photos/video(206)
Friendly front desk staff(232)
Easy to get around(218)
Classy environment(189)
Quiet & comfortable(137)
Close to metro(93)
Comfortable bed(61)
Perfect for business trips(55)
Strange smell in room(34)
Negative reviews(165)
PRASHANT SAKHRANI
Superior Double Room (No Window)
Stayed in Mar 2024
Business travellers
11 review
4.0/5
Very Good
Posted on Apr 26, 2024
Canton Fair stay are usually tiring so booked this hotel as its near the exhibition so Location is nice. Taxi's are easily available and many restaurants in the locality. Staff and service was nice. Room was very average as because there were no windows, there was echo in the room. Exhaust fan in the bathroom wasn't working. If just need 8 hours of good sleep then can consider to stay here alone.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again.
TheDawg
Elegant Double Room
Stayed in Feb 2024
Business travellers
235 review
4.5/5
Great
Posted on Mar 25, 2024
The hotel is not bad the location is good. It could be a bit cleaner if possible. I wish there is not so much smoke smell in the room.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again.
Harleyqq
Family Room
Stayed in Oct 2023
Family
4 review
2.2/5
Posted on Dec 30, 2023
Strong smoke smell everywhere, shower was weak and constant nasty smell coming from air vent and air conducting fan didn't work which made it worst, TV shows wouldn't load, overall very mediocre experience and hotel I would say - they had no real solutions to the problems I stated as the hotel is just too old and don't carry the tools to fix the issues. Not worth the money even though it's inexpensive.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again.
Bea ti
Business Double Room
Stayed in Feb 2023
Solo travellers
8 review
2.0/5
Posted on Mar 14, 2023
Old hotel, with low maintenance and super expensive for the location. The room are simple and clean. Breakfast not recommended.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. look forward to seeing you again
Angela
Family Room
Stayed in Nov 2023
Business travellers
61 review
3.5/5
Posted on Dec 17, 2023
Hotel is near to canton fair complex, good price and location.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again.
Guest User
Business Double Room
Stayed in Feb 2023
Business travellers
8 review
3.0/5
Posted on Apr 2, 2023
Run down, location is not close to the station metro, there is a 15min walk , the bed is extremely good,
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. look forward to seeing you again
AHCENE,CHINA
Superior Double Room (No Window)
Stayed in Dec 2022
Other
10 review
4.0/5
Very Good
Posted on Jan 27, 2023
Was just fine, no window
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Ahsan
Family Room
Stayed in Jan 2023
Family
3 review
4.2/5
Very Good
Posted on Feb 17, 2023
comfortable location, and easy to travel any tourist place.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Mohamad Kiswani
Elegant Double Room
Stayed in Mar 2023
Business travellers
28 review
5.0/5
Outstanding
Posted on Jul 10, 2023
It was nice stay
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Superior Double Room (No Window)
Stayed in Feb 2023
Business travellers
8 review
5.0/5
Outstanding
Posted on Mar 31, 2023
very good
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Elegant Double Room
Stayed in Dec 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Very good. The lady at the front desk is considerate, patient and enthusiastic. The service is great👍. The room is bright, clean and comfortable!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Deluxe Double Room
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Very good, the room is clean and convenient to travel, there is a Domino's downstairs. The hotel staff are very nice and friendly, and the hotel also has a printer to print the admission ticket, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Deluxe Double Room
Stayed in Dec 2024
Solo travellers
7 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The hotel is in a great location, next to the Tianhe District Government, with convenient transportation and living. There are restaurants, hair salons, etc. downstairs. There are many choices for eating and shopping in the next street. It is an area with a strong atmosphere of life. Tianhe Park is just downstairs, with great scenery and suitable for walking.
The room is very large and spacious, with a refrigerator at the head of the bed and floor-to-ceiling windows + automatic curtains in the corridor. The decoration conditions are good. The overall hygiene of the room is very clean, and the front desk staff is friendly and considerate, helping to recommend routes and food. You need to swipe the room card to go upstairs in the elevator, which is safe and guaranteed.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Superior Double Room (No Window)
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The accommodation was recommended by a colleague. It is conveniently located and close to the park, about 7 or 8 minutes' walk. There is a residential area downstairs, so you can eat local snacks or visit the local market. The price is right, and the girl at the front desk is gentle and enthusiastic. I recommend staying here.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
GluCose!
Superior Double Room (No Window)
Stayed in Nov 2024
Business travellers
45 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The experience is not bad. It is convenient to come and go. The surrounding is quite quiet and not noisy. The space design is OK. It is good that the bathroom is higher. The toilet seat is a bit loose. It would be better if it is repaired in time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.