Huatai Hotel Reviews

Response from Property: Dear Guests:Greetings! We are profoundly grateful that you have devoted your precious time to leave us such a high-scoring review here. The hotel has undergone numerous receptions, and it is inevitable that the facilities bear the marks of time. We will continue to enhance the daily maintenance and upkeep of the facilities and equipment. Meanwhile, we have been committed to offering guests a warm and comfortable accommodation environment and creating a caring "home away from home" for them. We will also compensate for the deficiencies this time with higher-quality services. Sincerely anticipate your next visit! Your satisfaction is the greatest impetus for us to forge ahead. Sincerely anticipate your next visit!

Response from Property: Dear [customer],We sincerely apologize for the inconvenience you've experienced during your stay.Regarding the cleanliness issue, we have already informed our housekeeping department to strengthen their supervision and improve the cleaning work to ensure that every corner of the room meets the high - quality standards.As for the Wi - Fi login problem, our technical team will conduct a comprehensive inspection and repair immediately to ensure that guests can use it smoothly.Concerning the extra charges for the gym and pool without clear advertising, we admit this is our oversight. We will improve our advertising information to make it more clear and transparent for our guests.We value your feedback very much and will take effective measures to improve, hoping to have the opportunity to serve you better in the future.Best regards,[Hotel management]

Response from Property: Dear guest, First of all, thank you very much for choosing our hotel and taking the time to leave us a valuable review. We are very pleased to learn that you have given affirmation to our location, which is indeed our pride and direction of effort. However, we are deeply sorry for the unpleasant experience you have encountered in terms of hygiene, facilities and services, and we attach great importance to it. We are very sorry for the trouble you have caused to you regarding the problem of biogas backwash smell you mentioned. The hotel has arranged staff to provide you with room change services as soon as we received your feedback. We will also conduct a thorough inspection and cleaning twice in the future, and strengthen daily ventilation and disinfection measures to ensure that every guest can enjoy a fresh and comfortable accommodation space. We are very sorry for the shock caused by the elevator failure. Safety issues are always our top priority. Such situations are rare, but we must not ignore them. We have urgently arranged a professional team to conduct a comprehensive inspection and maintenance of the elevator, and at the same time strengthen daily monitoring and emergency response mechanisms to ensure that similar incidents do not occur again. As soon as we received your feedback, the hotel immediately initiated the emergency handling procedure. We feel deeply guilty about the fact that you were trapped in the elevator for 25 minutes before being rescued, which obviously exceeded our service standards. We have conducted serious criticism, education and training for the relevant staff to enhance the hotel's emergency response capabilities and service awareness, and ensure that any emergency situations can be dealt with quickly and effectively in the future. Thank you again for your valuable comments, and we look forward to your visit again. I wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for staying in our hotel. Your satisfaction is the greatest encouragement to us. The hotel is constantly working hard to serve every guest with higher service standards. With your trust, we will continue to work hard to bring a high-quality experience to every guest. We look forward to your visit again! I wish you a happy life!

Response from Property: Dear guest, thank you very much for choosing our hotel and leaving your valuable comments! We are particularly grateful for your recognition of the hotel, which is a great encouragement to our work and we will continue to maintain it. We have always been committed to providing guests with a warm and comfortable accommodation environment. We are very sorry that we failed to communicate the problem of the air conditioning without heating in the room in time. In the future work, we will also make up for this deficiency with better service. The hotel will also consider adding some auxiliary heating equipment, such as electric heaters, to ensure that guests can feel warm in cold weather. I hope you will continue to pay attention to and support us. Thank you again for your comments and look forward to your visit again!

Response from Property: Dear guests, we are honored to see you share so attentively! Sincerely thank you for choosing to stay with us many times and giving us full recognition - your trust and support are the driving force for our continuous progress! The hotel's superior geographical location, spacious room design and ample parking space can bring you a convenient and comfortable experience, which is our greatest comfort. Especially knowing that our parking space makes self-driving guests like you feel at ease, it makes us feel that all the details are worth it. We look forward to meeting you again next time, and we can continue to bring you more surprises with warmth and professionalism! I wish you a happy life and a smooth journey!

Response from Property: Dear guest, Thank you very much for your valuable comments on our hotel! Your recognition is not only a high praise for our daily work, but also the greatest encouragement for our hotel's unremitting efforts. We are always committed to creating a warm, comfortable and spotless accommodation environment for every guest. Your satisfaction is our goal, and we feel extremely honored. We look forward to having the honor of serving you again in the future. Thank you again for your valuable comments and wish you a happy life!

Response from Property: Dear guests: Thank you for your recognition of the hotel's hygiene. Huatai Hotel has a superior geographical location, surrounded by business districts and major tourist attractions, with more than 300 parking spaces, very convenient transportation, comfortable hotel environment, restaurants and other entertainment venues inside, providing you with a comfortable and convenient accommodation experience. We look forward to your visit to our hotel again in the near future

Response from Property: 尊敬的賓客: 您好！非常感謝您入住本酒店並給予的滿分點評，您的滿意是對我們最大的鼓勵，酒店在不斷努力，爭取以更高的服務標準服務到每一位賓客。我們懷揣着您的這份信任，將不斷努力給每一位賓客帶來優質的感受，期待您的再次光臨！祝您生活愉快！

Response from Property: Dear guest, Hello! Thank you very much for your affirmation and praise for our hotel service! Your satisfaction is not only the best reward for our staff's hard work, but also the source of motivation for us to keep improving and pursue excellence. I look forward to having the opportunity to provide you with more thoughtful and considerate services again in the future. Thank you again for your valuable comments, and look forward to your visit again. I wish you a happy life!

Response from Property: Dear guests: Thank you for your recognition of the hotel. Huatai Hotel has a superior geographical location, surrounded by business districts and major tourist attractions, with more than 300 parking spaces and very convenient transportation. The hotel environment is comfortable, and there are restaurants and other entertainment venues inside, providing you with a comfortable and convenient accommodation experience. We look forward to having you visit our hotel again in the near future!

Response from Property: Dear guest, Hello! Thank you very much for your affirmation and praise for our hotel service! Your satisfaction is not only the best reward for the hard work of our front desk staff, but also the source of motivation for us to keep improving and pursue excellence. I look forward to having the opportunity to provide you with more thoughtful and considerate services again in the future. Thank you again for your valuable comments, and look forward to your visit again. I wish you a happy life!

Response from Property: Dear guest: Thank you for your good comments! We are very happy to see that you are satisfied with your stay. Huatai Hotel has a superior geographical location, surrounded by business districts and major tourist attractions, with very convenient transportation, comfortable hotel environment, restaurants and other entertainment venues inside, providing you with a comfortable and convenient accommodation experience. We welcome you to visit our hotel again in the near future.

Response from Property: Dear customer: Hello! Thank you for your stay at Huatai and your review. The hotel has experienced numerous receptions, and the facilities and equipment will inevitably leave traces of time. We will continue to strengthen the daily maintenance and upkeep of facilities and equipment, provide guests with a more warm and comfortable accommodation environment, and provide better services to every guest. We look forward to your visit again! Wish you a happy life!