Chimelong Xiangjiang Hotel (Guangzhou Chimelong Safari Park)

Chimelong Xiangjiang Hotel (Guangzhou Chimelong Safari Park) Reviews

Chimelong Xiangjiang Hotel (Guangzhou Chimelong Safari Park)

No. 609 Mengyong Road Section of No. 105 National Road, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
Chimelong Xiangjiang Hotel (Guangzhou Chimelong Safari Park)
Chimelong Xiangjiang Hotel (Guangzhou Chimelong Safari Park)Chimelong Xiangjiang Hotel (Guangzhou Chimelong Safari Park)Chimelong Xiangjiang Hotel (Guangzhou Chimelong Safari Park)
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Chimelong Xiangjiang Hotel (Guangzhou Chimelong Safari Park) Guest Reviews

9.5/10
Outstanding
2356 review
Verified reviews
Location9.5
Amenities9.4
Service9.4
Cleanliness9.6
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All reviews(2356)
Positive reviews(2292)
Reviews with photos/video(801)
Perfect for kids(356)
Delicious breakfast(236)
Offers pick-up/drop-offs(162)
Delicious buffet(91)
Tasty restaurant(83)
Has facilities for children(63)
Negative reviews(64)
Anonymous User
Elephant Room-Two Beds
Stayed in Nov 2024
Family
4 review
9.5/10
Amazing
Posted on Dec 27, 2024
Good room service and friendly staff. Facilities are clean and tidy. Nice Chinese food for guests.
Response from Property: Thank you very much for your stay and comments! We will continue to work hard to do better! I am glad that Chimelong Xiangjiang Hotel can bring you a good time for your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. Looking forward to visiting again! Chimelong Xiangjiang Hotel, originated from the "Xiangjiang Restaurant" opened in 1989, inherits the 35-year business philosophy and service quality of the Chimelong Group. The brand-new Chimelong Xiangjiang Hotel not only retains the original beautiful dining environment and exquisite cooking techniques of Xiangjiang Restaurant, but also re-plans and expands the hotel area. The guest rooms are themed with the cute cartoon images of tigers, giraffes and elephants. In addition to the "standard double room" and "standard twin room", in order to facilitate the stay of parent-child families, the "family room" is more intimately prepared. The room is divided into two major areas: living room and bedroom, and is equipped with a separate children's bed. The colorful theme rooms can bring guests a comfortable and warm wonderful experience.
Vikas R
Elephant Room-Two Beds
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 6, 2025
Great trip and comfortable stay at Chimelong. Staff went beyond means to help us with our stay!
Response from Property: 非常感謝閣下的入住與點評!我們會繼續努力,做到更好!很高興長隆香江酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。熱切期待再次光臨體驗!長隆香江酒店,源於1989年開業的“香江酒家”,傳承了長隆集團35年的經營理念和服務品質。煥然一新的長隆香江酒店,既保留了香江酒家原有的優美用餐環境和精湛烹飪手法,也重新規劃拓展了酒店區域。客房分別以老虎、長頸鹿、大象的萌趣卡通形象為主題。除“標準大床房”、“標準雙床房”以外,為方便親子家庭入住,更貼心準備了“家庭房”,房內分為起居室與卧室兩大區域,並配備獨立的小童睡床。繽紛多彩的主題客房可給客人帶來舒適温馨的奇妙體驗。
Guest User
Elephant Room-Two Beds
Stayed in Aug 2024
Family
4 review
10.0/10
Outstanding
Posted on Sep 18, 2024
All very good,  exceed my expectations.  Highly recommend.  Good value for money.  Near to zoo.
Response from Property: Thank you for your support to Chimelong. Have a nice day.
WING TAK JOHN
Giraffe Room-King Bed
Stayed in Mar 2025
Family
3 review
6.0/10
Posted on Apr 21, 2025
Facilities and services can be improved, breakfast was plentiful and quality was ok
Response from Property: Thank you very much for choosing our hotel and providing staying feedback! We apologize for the failure of the overall equipment and service to meet your expectations. Every point you mentioned is an important direction for our improvement. We will optimize and improve the overall facilities and equipment as soon as possible, and comprehensively check and improve the quality of employees. We hope to have the opportunity to provide you with a more comfortable staying experience in the future. We will continue to work hard and do better!
Guest User
Elephant Room-Two Beds
Stayed in Oct 2024
Family
1 review
7.5/10
Posted on Dec 4, 2024
Very good
6/10
Response from Property: 非常感謝閣下的入住與點評!我們會繼續努力,做到更好!很高興長隆香江酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。熱切期待再次光臨體驗!長隆香江酒店,源於1989年開業的“香江酒家”,傳承了長隆集團35年的經營理念和服務品質。煥然一新的長隆香江酒店,既保留了香江酒家原有的優美用餐環境和精湛烹飪手法,也重新規劃拓展了酒店區域。客房分別以老虎、長頸鹿、大象的萌趣卡通形象為主題。除“標準大床房”、“標準雙床房”以外,為方便親子家庭入住,更貼心準備了“家庭房”,房內分為起居室與卧室兩大區域,並配備獨立的小童睡床。繽紛多彩的主題客房可給客人帶來舒適温馨的奇妙體驗。
Sze Ting
Tiger Room-Two Beds
Stayed in Nov 2024
Family
4 review
7.0/10
Posted on Dec 29, 2024
The Hotel location is great, right next to the zoo, and walking distance to the mall, but the hotel room it is slightly dated, service staff was over all great, only a few may be having an tough day with strong emotion, but given the location and the reachable distance of delivery will for sure visit again
Response from Property: 非常感謝閣下的入住與點評!我們會繼續努力,做到更好!很高興長隆香江酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。熱切期待再次光臨體驗!長隆香江酒店,源於1989年開業的“香江酒家”,傳承了長隆集團35年的經營理念和服務品質。煥然一新的長隆香江酒店,既保留了香江酒家原有的優美用餐環境和精湛烹飪手法,也重新規劃拓展了酒店區域。客房分別以老虎、長頸鹿、大象的萌趣卡通形象為主題。除“標準大床房”、“標準雙床房”以外,為方便親子家庭入住,更貼心準備了“家庭房”,房內分為起居室與卧室兩大區域,並配備獨立的小童睡床。繽紛多彩的主題客房可給客人帶來舒適温馨的奇妙體驗。
Pin9ing
Elephant Room-Two Beds
Stayed in Jul 2024
Family
9 review
8.5/10
Very Good
Posted on Aug 24, 2024
Hotel was ok. We went during peak time so it was really busy. There’s room for improvement. There’s a free coach for guests to get on to go to the circus and safari but they aren’t frequent. First bus of the day to go to the safari in the morning is 9:30. The safari opens at 9:00. If you miss the coach or you are unable to get on, then the next bus is 10:30. Bear in mind it may be busy in the morning once you get to the safari since the busses for the other hotels to go to the safari leave at the same time. If you don’t want to wait, you can get a Didi/Taxi but since the hotel is near a motorway, cars will have to go around a big circle to get to the destination. There is only one coach to go to the circus and that is at 6:30pm for the show at 7:30pm. Again if you miss it or unable to get on, you will have to take a taxi. The kids loved the driving school at the hotel, you have to pay an additional fee on top. We had a lovely member of staff called Sam/ 赵世財。 He was so professional and attentive to the kids and genuinely felt like he cared for them. We appreciated his extra care.
Response from Property: Thank you very much for your stay and praise! Regarding the issue of free shuttle buses, we will strengthen communication with the park and increase the number of shuttle buses to facilitate the travel of passengers.We will continue to work hard and do better! Appreciated that Chimelong Xiangjiang Hotel can bring you wonderful time for your travels. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a homely stay experience. We are eagerly looking forward to your visiting and experiencing it again!
Guest User
Elephant Room-King Bed
Stayed in Mar 2025
Family
7 review
10.0/10
Outstanding
Posted on Apr 22, 2025
Good hotel, convenient.
Response from Property: Thank you very much for your stay and comments! We will continue to work hard and do better! I'm glad that Chimelong Xiangjiang Hotel can bring you a good time on your trip. Your appreciation gives the hotel a great encouragement and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a feeling of staying at home. I'm looking forward to seeing you again! Chimelong Xiangjiang Hotel originated from the "Xiangjiang Restaurant" opened in 1989, inheriting the business philosophy and service quality of Chimelong Group for 35 years. The new Chimelong Xiangjiang Hotel not only retains the original beautiful dining environment and exquisite cooking techniques of Xiangjiang Restaurant, but also re-plans and expands the hotel area. The theme of the guest rooms is the cute cartoon images of tigers, giraffes and elephants. In addition to the "standard double room" and "standard twin room", in order to facilitate the occupancy of parent-child families, the "family room" is more intimately prepared. The room is divided into two areas: the living room and the bedroom, and is equipped with independent children's beds. Colorful theme rooms can bring guests a comfortable and warm wonderful experience.
Guest User
Elephant Room-Two Beds
Stayed in Nov 2023
Family
1 review
10.0/10
Outstanding
Posted on Jan 4, 2024
great hotel for family!
Response from Property: 非常感謝閣下的入住與讚揚!很高興長隆香江酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。熱切期待再次光臨體驗!長隆香江酒店,源於1989年開業的“香江酒家”,傳承了長隆集團34年的經營理念和服務品質。煥然一新的長隆香江酒店,既保留了香江酒家原有的優美用餐環境和精湛烹飪手法,也重新規劃拓展了酒店區域。客房分別以老虎、長頸鹿、大象的萌趣卡通形象為主題。除“標準大床房”、“標準雙床房”以外,為方便親子家庭入住,更貼心準備了“家庭房”,房內分為起居室與卧室兩大區域,並配備獨立的小童睡床。繽紛多彩的主題客房可給客人帶來舒適温馨的奇妙體驗。
Dinesh
Elephant Room-Two Beds
Stayed in Feb 2025
Family
1 review
9.0/10
Great
Posted on Mar 31, 2025
Everything very well.
Response from Property: 非常感謝閣下的入住與點評!我們會繼續努力,做到更好!很高興長隆香江酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。熱切期待再次光臨體驗!長隆香江酒店,源於1989年開業的“香江酒家”,傳承了長隆集團35年的經營理念和服務品質。煥然一新的長隆香江酒店,既保留了香江酒家原有的優美用餐環境和精湛烹飪手法,也重新規劃拓展了酒店區域。客房分別以老虎、長頸鹿、大象的萌趣卡通形象為主題。除“標準大床房”、“標準雙床房”以外,為方便親子家庭入住,更貼心準備了“家庭房”,房內分為起居室與卧室兩大區域,並配備獨立的小童睡床。繽紛多彩的主題客房可給客人帶來舒適温馨的奇妙體驗。
Jeff Siau
Elephant Room-Two Beds
Stayed in Mar 2024
Family
8 review
7.5/10
Posted on Apr 23, 2024
Clean room, just some staff not friendly to assist.
Response from Property: Thank you very much for your stay and comments! My name is Nomen, Guest Relations Manager of Chimelong Xiangjiang Hotel. We are very concerned about your stay and would like to know more about your stay experience, so that the hotel can provide better service to our guests in the future. We look forward to your contact with us. Wish you a happy life!
Sophye
Elephant Room-King Bed
Stayed in Nov 2024
Business travellers
7 review
10.0/10
Outstanding
Posted on Dec 25, 2024
Good!!!!!!!!!
Response from Property: 非常感謝閣下的入住與點評!我們會繼續努力,做到更好!很高興長隆香江酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。熱切期待再次光臨體驗!長隆香江酒店,源於1989年開業的“香江酒家”,傳承了長隆集團35年的經營理念和服務品質。煥然一新的長隆香江酒店,既保留了香江酒家原有的優美用餐環境和精湛烹飪手法,也重新規劃拓展了酒店區域。客房分別以老虎、長頸鹿、大象的萌趣卡通形象為主題。除“標準大床房”、“標準雙床房”以外,為方便親子家庭入住,更貼心準備了“家庭房”,房內分為起居室與卧室兩大區域,並配備獨立的小童睡床。繽紛多彩的主題客房可給客人帶來舒適温馨的奇妙體驗。
Wong
Elephant Room-King Bed
Stayed in Jul 2023
Family
7 review
10.0/10
Outstanding
Posted on Aug 14, 2023
Great experience! Good for families vacation! We enjoyed too much here
Response from Property: Thank you very much for your stay and compliments! I am glad that Chimelong Xiangjiang Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to experiencing it again! Chimelong Xiangjiang Hotel originated from the "Xiangjiang Restaurant" opened in 1989, inheriting the 34 years of Chimelong Group's business philosophy and service quality. The brand-new Chimelong Xiangjiang Hotel not only retains the original beautiful dining environment and exquisite cooking techniques of Xiangjiang Restaurant, but also re-plans and expands the hotel area. The guest rooms are themed with cute cartoon images of tigers, giraffes and elephants. In addition to the "Standard King Room" and "Standard Twin Room", for the convenience of families with children, a "Family Room" is also thoughtfully prepared. The room is divided into two major areas, the living room and the bedroom, and is equipped with a separate bed for children. . The colorful theme rooms can bring guests a comfortable and warm wonderful experience.
Hung Chun Fai
Giraffe Room-Two Beds
Stayed in Nov 2023
Family
22 review
8.0/10
Very Good
Posted on Dec 27, 2023
very good
Response from Property: 非常感謝閣下的入住與讚揚!很高興長隆香江酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。熱切期待再次光臨體驗!長隆香江酒店,源於1989年開業的“香江酒家”,傳承了長隆集團34年的經營理念和服務品質。煥然一新的長隆香江酒店,既保留了香江酒家原有的優美用餐環境和精湛烹飪手法,也重新規劃拓展了酒店區域。客房分別以老虎、長頸鹿、大象的萌趣卡通形象為主題。除“標準大床房”、“標準雙床房”以外,為方便親子家庭入住,更貼心準備了“家庭房”,房內分為起居室與卧室兩大區域,並配備獨立的小童睡床。繽紛多彩的主題客房可給客人帶來舒適温馨的奇妙體驗。
chun ming Lam
Family Friendly Room
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 23, 2025
This is the most economical one among several theme hotels. The shuttle bus to and from the attractions is well arranged. The hotel package with attraction tickets is a good choice. I'll come again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and comments! We will continue to work hard to do better! I am glad that Chimelong Xiangjiang Hotel can bring you a good time for your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. Looking forward to visiting again! Chimelong Xiangjiang Hotel, originated from the "Xiangjiang Restaurant" opened in 1989, inherits the 35-year business philosophy and service quality of the Chimelong Group. The brand-new Chimelong Xiangjiang Hotel not only retains the original beautiful dining environment and exquisite cooking techniques of Xiangjiang Restaurant, but also re-plans and expands the hotel area. The guest rooms are themed with the cute cartoon images of tigers, giraffes and elephants. In addition to the "standard double room" and "standard twin room", in order to facilitate the stay of parent-child families, the "family room" is more intimately prepared. The room is divided into two major areas: living room and bedroom, and is equipped with a separate children's bed. The colorful theme rooms can bring guests a comfortable and warm wonderful experience.