Guest Reviews of Paco Hotel (Guangzhou Tianhebei Shuiyin Road)
9.4/10
Outstanding
2692 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(2692)
Positive reviews(2610)
Reviews with photos/video(316)
Classy environment(259)
Friendly front desk staff(214)
Quiet & comfortable(200)
Large rooms(142)
Easy to get around(137)
Delicious breakfast(126)
Perfect for business trips(66)
Stayed multiple times(25)
Negative reviews(80)
Guest User
Superior Queen Room
Stayed in Apr 2026
Business traveller
1 reviews
3.0/10
Posted on May 17, 2026
The room was too old and run-down, and the worst part is it didn't justify the price, as shown in the pictures.
Original textTranslated by Google
Response from Property: Dear Guest, we regret that your stay was unsatisfactory. The room facilities were indeed outdated and had many shortcomings, failing to match the price offered. We humbly accept your criticism. The hotel is working diligently to upgrade and renovate the room, rectifying any damaged facilities and striving to improve the overall quality of your stay. Thank you sincerely for your honest feedback; we will definitely make improvements to live up to your trust.
Guest User
Superior Queen Room
Stayed in Apr 2026
Couple
9 reviews
10/10
Outstanding
Posted on May 15, 2026
The hotel service was excellent. The room was very spacious, and the bed was huge and incredibly comfortable. There was no noise, and the soundproofing was also great.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your 5-star review! Every city has its reasons for being memorable, every season has its unforgettable scenery, and every hotel holds sweet and warm memories. We hope Xiao Bai will be the warmest and most unique one in your memories! Best wishes!
Guest User
Superior Twin Room(No Window)
Stayed in Mar 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on Apr 24, 2026
Had a fantastic stay! The room was clean and bright, with excellent facilities. The service was thoughtful and meticulous, making for a quiet and comfortable experience. It's definitely my top choice for accommodation when I travel. Five stars!
Original textTranslated by Google
Response from Property: Dear Guest: Hello! Thank you so much for your support and recognition of the hotel. Everything we do is to bring a unique vacation experience to every guest. We are truly touched by your satisfaction and affirmation. We will continue to work hard and be ready for your return at any time.
Guest User
Superior Queen Room
Stayed in Mar 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Apr 7, 2026
This hotel boasts an excellent location, perfect for exploring Guangzhou and soaking in the local culture. It feels nestled in a residential area, yet it's surrounded by historical and cultural sites. Getting to the subway station or major shopping malls is a breeze, either by shared bike or taxi. Many popular attractions are close by, including the zoo. The area around the hotel is quite peaceful (there's a Xinjiang restaurant downstairs worth trying). Directly opposite the hotel is a lovely garden. Inside, the hotel's decor feels understated yet luxurious, primarily featuring a black, white, and gray palette with natural materials like marble, wood, and glass. The interior environment is fantastic. There's a sofa by the window with elegant gray blackout curtains and sheer white drapes, which looks beautiful. (The room key cards and laundry area even feature quotes from the Book of Songs, adding a nice touch of cultural sophistication. The laundry and drying service is excellent, leaving clothes smelling wonderful.) The hallways are fully carpeted. Overall, the interior is well-maintained, facilities are comprehensive, and the service is excellent.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your 5-star review! Every city has its reasons for being memorable, every season has its unforgettable scenery, and every hotel holds sweet and warm memories. We hope Xiao Bai will be the warmest and most unique one in your memories! Best wishes!
MichElle1810
Deluxe 2-bed Room
Stayed in Mar 2026
Family
10 reviews
9.0/10
Great
Posted on Apr 7, 2026
We booked the deluxe 2 bed room for 2x adults and 2x children. The room is spacious enough for our needs and very modern and clean. .
The only negative comment I have is that we requested for a non smoking room but can definitely smell cigarette in room. However, didn't mention to staff at the time as we didn't want to waste time trying to move rooms as we were un rush to meet a friend and we were only there for one night.
The breakfast buffet had good choice of east and west in a comfortable restaurant.
We will be happy to stay here again.
Response from Property: Dear guests, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to your next visit. Have a good trip!
Guest User
Deluxe 2-bed Room
Stayed in Feb 2026
Family
2 reviews
10/10
Outstanding
Posted on Mar 23, 2026
This hotel is absolutely fantastic! I'd booked it for a friend before, but this time I got to experience it myself. The staff were incredibly patient. When the front desk saw I had a child with me, they thoughtfully prepared kids' slippers and toothbrushes, and even gave us complimentary tokens for a claw machine game. Although we didn't win anything, they later gave my child a small toy, which was such a sweet gesture and made my little one very happy. Plus, the hotel has robot room service, which is super convenient!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your 5-star review! Every city has its reasons for being memorable, every season has its unforgettable scenery, and every hotel holds sweet and warm memories. We hope Xiao Bai will be the warmest and most unique one in your memories! Best wishes!
Guest User
Superior Twin Room(No Window)
Stayed in Mar 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Apr 10, 2026
The room was great and very clean, with plenty of space. I'd definitely stay here again.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your positive feedback. To provide you with an even more meticulous and thoughtful service experience, any room needs can be submitted by scanning a QR code with your mobile phone, and will be delivered to your room as quickly as possible. We aim to make you feel at home even while traveling. Satisfaction is a continuous journey, and we sincerely look forward to your next visit. Wishing you a wonderful day!
Guest User
Superior Twin Room(No Window)
Stayed in Feb 2026
Solo traveller
4 reviews
10/10
Outstanding
Posted on Mar 22, 2026
The room was spotless and the service was excellent. Since I checked in during the early hours, the front desk even offered a complimentary late check-out, which I really appreciated. This will definitely be my top choice again when I return to Guangzhou.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your 5-star review! Every city has its reasons for being memorable, every season has its unforgettable scenery, and every hotel holds sweet and warm memories. We hope Xiao Bai will be the warmest and most unique one in your memories! Best wishes!
Guest User
Luxury Double Room
Stayed in Feb 2026
Business traveller
37 reviews
10/10
Outstanding
Posted on Mar 26, 2026
This stay was absolutely fantastic! The room was decorated so warmly, and the bedding was incredibly soft and comfortable – all my fatigue just melted away the moment I lay down. The hotel service was exceptionally thoughtful, with staff who were enthusiastic and attentive, making me feel completely at home.
Original textTranslated by Google
Response from Property: Dear Guest, thank you very much for your recognition and support. Your encouragement is our motivation to move forward. The hotel will be launching more promotional activities, and we look forward to your next visit!
Guest User
Special Room
Stayed in Feb 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Mar 6, 2026
The room exceeded my expectations – it was great! Cleanliness was also on point, and overall it was very tidy. This hotel is fantastic! The room was clean and comfortable, with a pleasant view from the window. The front desk service was warm and attentive. The location is convenient for getting around. I'll definitely stay here again on my next trip; highly recommended!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your positive feedback. To provide you with an even more meticulous and thoughtful service experience, any room needs can be submitted by scanning a QR code with your mobile phone, and will be delivered to your room as quickly as possible. We aim to make you feel at home even while traveling. Satisfaction is a continuous journey, and we sincerely look forward to your next visit. Wishing you a wonderful day!
Guest User
Special Room
Stayed in Jan 2026
Solo traveller
4 reviews
10/10
Outstanding
Posted on Feb 26, 2026
Excellent! The room was very clean, and the front desk service was great. Overall, I'm very satisfied and will definitely stay here again next time. It's also right across from a park!
Original textTranslated by Google
Response from Property: Dear Guest: Hello! Thank you so much for your support and recognition of the hotel. Everything we do is to bring a unique vacation experience to every guest. We are truly touched by your satisfaction and affirmation. We will continue to work hard and be ready for your return at any time.
M250230885
Special Room
Stayed in Jan 2026
Family
11 reviews
9.2/10
Great
Posted on Feb 26, 2026
The hotel has self-service laundry facilities. Although the amenities are a bit dated, the room was clean. Located on Shuijing Road, near Guangzhou East Railway Station, this store of Grandview Mall is a quiet oasis amidst the hustle and bustle. It offers convenient access to the zoo and Tianhe commercial area. The service was also good.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and appreciation! We are delighted that you had a wonderful time. Your praise is a great encouragement to the hotel and a driving force for our improvement. We will continue to be enthusiastic and dedicated to making every guest feel at home. We eagerly look forward to your next visit! Welcome back! We wish you a happy life!
Guest User
Special Room
Stayed in Dec 2025
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jan 12, 2026
The room was clean and tidy, and the staff were warm and attentive. Water delivery was handled by a small robot, and even though I was staying alone, I felt very safe and secure. I forgot to take photos because I wasn't sure how to leave a review, but I genuinely recommend this place to everyone. If I ever go to Guangzhou again, I'll definitely choose this hotel. The breakfast was also very substantial.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your positive feedback. To provide you with an even more meticulous and thoughtful service experience, any room needs can be submitted by scanning a QR code with your mobile phone, and will be delivered to your room as quickly as possible. We aim to make you feel at home even while traveling. Satisfaction is a continuous journey, and we sincerely look forward to your next visit. Wishing you a wonderful day!
瓦拉瓦拉
Deluxe Double Room
Stayed in Dec 2025
Solo traveller
49 reviews
10/10
Outstanding
Posted on Jan 11, 2026
Great location, about a 10-minute drive from the city center. The closest metro station, Shahe, is a bit of a walk. The room is spacious and the cleaning is good. It can be a little noisy during the day, but it's perfectly quiet at night. I didn't try the breakfast, so I can't comment on that (I slept in too much, haha). There are a few washing machines and dryers on the 6th floor, and the staff even helped put the clothes in bags. The front desk staff are very friendly. Be aware that there are only two elevators, and in the mornings, the 8th floor of the hotel and the 7th floor (which houses a dance school) can get busy. You can buy fruit nearby.
Original textTranslated by Google
6/8
Response from Property: Dear Guest, Thank you for your stay and appreciation! We are delighted that you had a wonderful time. Your praise is a great encouragement to the hotel and a driving force for our improvement. We will continue to be enthusiastic and dedicated to making every guest feel at home. We eagerly look forward to your next visit! Welcome back! We wish you a happy life!
Xiarikatyn
Superior Queen Room
Stayed in Dec 2025
Solo traveller
5 reviews
10/10
Outstanding
Posted on Jan 11, 2026
· Excellent location: Convenient transportation, very close to the bus stop, Dongfeng Park is right across the street, and the Martyrs' Cemetery is nearby. The overall environment is quiet.
· Attentive service: The front desk staff are enthusiastic and respond quickly.
· Tidy room: Clean and comfortable with complete facilities.
*Note: The disposable slippers are in the wardrobe behind the door. I initially thought there weren't any when I first entered, but then I asked the front desk staff and found out, haha.
· Good soundproofing: Relatively quiet.
Suggestions:
① The screws on the cabinet under the TV where the refrigerator is kept are a bit loose.
② The outlet by the bedside is a bit loose; it's recommended to check it.
Overall, it's still very good and offers high value for money.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your 5-star review! Every city has its reasons for being memorable, every season has its unforgettable scenery, and every hotel holds sweet and warm memories. We hope Xiao Bai will be the warmest and most unique one in your memories! Best wishes!