Guest Reviews of Fragance House Theme Apartment (Guangzhou Panyu Wanda)
9.2/10
Very Good
203 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.0
Service9.3
Cleanliness9.1
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All reviews(203)
Positive reviews(199)
Reviews with photos/video(67)
Perfect for kids(30)
Convenient for shopping(23)
Large rooms(22)
Easy to get around(20)
Friendly front desk staff(15)
Family activities available(13)
Close to metro(8)
Negative reviews(4)
Guest User
Guestroom (3 Beds)
Stayed in Mar 2025
Family
2 reviews
10/10
Outstanding
Posted on Apr 22, 2025
**Highly Recommend!**
The staff was incredibly helpful, and the location is conveniently close to the Wanda restaurant and mall. Overall, it was the best experience, especially for my kids!
Response from Property: Thank you for your support. We strive to create a loving and warm apartment. Toiletries are based on family standards, including Dove shampoo, Johnson & Johnson shower gel, and Dettol hand soap. There are also drum washing machines (with laundry detergent), negative ion hair dryers, small refrigerators, imported Pourty children's toilet seats, small step stools, children's slippers, etc. It takes only 5 minutes to walk downstairs to the subway station, and one subway stop to Chimelong. It is convenient to live in Panyu Wanda Business District, adjacent to Panyu Tianhe City, Haiyin City, Agile Plaza, Aoyuan International Center, Sihai City and other large commercial entities. You can contact the housekeeper 48 hours in advance to send detailed subway/taxi/self-driving parking instructions (including real photos of landmark buildings), surrounding food guides and travel guides. Thank you for your visit and wish you a happy life.
One n Only
Qiqu Double Bed Room
Stayed in Mar 2025
Solo traveller
220 reviews
9.0/10
Great
Posted on May 9, 2025
Very friendly staff and very helpful, good location near subway and many eating around
Response from Property: 感謝您的支持,我們竭力打造有愛心有温度的小公寓;洗漱用品以家庭為標準多芬洗髮水、強生沐浴露、滴露洗手液;更有滾筒洗衣機(配洗衣液)、負離子吹風機、小冰箱、進口Pourty小童馬桶圈、小踏板凳、小童拖鞋等;下樓步行至地鐵站僅5分鐘、一站地鐵即可到長隆,在番禺萬達商圈生活便利,毗鄰番禺天河城、海印又一城、敏捷廣場、奧園國際中心、四海城等大型商業體。可以提前48小時聯繫管家發送詳細的地鐵/打車/自駕停車指引(含有地標建築實拍圖),周邊美食攻略和旅遊攻略,感謝親您的光臨,祝您生活愉快。
Guest User
Guestroom (3 Beds)
Stayed in Jun 2025
Family
1 reviews
10/10
Outstanding
Posted on Jul 14, 2025
Very conveniently situated just a street away from two shoping center, including a huge and very contemporary one with many international brands and a lot of entertainment for grown ups and kids (cinemas, book shops, teahouses, games...and a lot of restaurants), and a big street food, this hotel is around a corner from these facilities so quite quiet. The personnel is very serviable, the rooms very clean with perfect decoration and games for kids. Perfect for staycation for a family.
Response from Property: 感謝您的細緻評價!能被您説 “適合家庭度假”,我們特別榮幸~地理位置確實是咱們的優勢:5家大型購物中心步行5-10 分鐘就到,現代商場裏的小童遊樂區和美食街,我們都整理了 “家庭逛吃地圖”,方便親子出行。房間做了雙層隔音窗,既方便逛吃又能保證安靜(晚上關窗後基本聽不到街聲),帶娃住也能睡踏實。我們竭力打造有愛心有温度的小公寓;洗漱用品以家庭為標準多芬洗髮水、強生沐浴露、滴露洗手液;更有滾筒洗衣機(配洗衣液)、負離子吹風機、小冰箱、進口Pourty小童馬桶圈、小踏板凳、小童拖鞋等;下樓步行至地鐵站僅5分鐘、一站地鐵即可到長隆,在番禺萬達商圈生活便利,毗鄰番禺天河城、海印又一城、敏捷廣場、奧園國際中心、四海城等大型商業體。可以提前48小時聯繫管家發送詳細的地鐵/打車/自駕停車指引(含有地標建築實拍圖),周邊美食攻略和旅遊攻略,感謝親您的光臨,祝您生活愉快。
Guest User
Doraemon's Bamboo Copter Twin Room
Stayed in Jun 2025
Family
7 reviews
4.0/10
Posted on Jul 21, 2025
Location is difficult to find, inconvenient, poor hygiene, enter the room smell, not enough air conditioning, open = not open, stains on the sheets, wake up itchy all over, want to ask the front table to borrow a fan, the result is no, all night to find their own portable fan to sleep
Original textTranslated by Google
Response from Property: We attach great importance to your feedback and would like to explain the specific situation to you: Regarding the location of the apartment, our positioning is consistent with the platform positioning, the sign of Building B2 is also quite conspicuous, and check-in is at the front desk on the 17th floor. If it is your first time, it is recommended to contact the housekeeper in advance. We will send detailed instructions with real-life photos of landmarks (including subway, taxi, and self-driving parking routes), as well as surrounding food and travel guides to facilitate your smooth arrival. In terms of hygiene, the rooms are cleaned and disinfected with disinfectant. At that time, you said that you were not used to the smell of the room, so we immediately changed another room for you, hoping to make your stay more comfortable. Regarding air conditioning, one of the rooms you booked is slightly larger, and it takes about half an hour to reach a comfortable temperature. We will turn on the air conditioners in the three rooms in advance every day before you come back (the air conditioners in the rooms are new large two-horsepower models that were just replaced last month). We have also tested it on purpose. It can reach a comfortable state at 20℃ for 20-30 minutes. Is it because the window is opened or the mode is adjusted incorrectly? For linens, we chose a laundry company with a good reputation in the surrounding area (many four-star and five-star hotels in Guangzhou have long-term cooperation). Sterilization and cleaning are in place under standardized processes. However, there may be a very small amount of detergent residue, which has little effect on most people, but it may be more obvious for friends with sensitive skin. This time you stayed for three days without feedback, and we don’t know the situation. It is indeed that we did not remind you in advance - if you have sensitive skin, it is recommended that you bring disposable bed covers. We have also communicated with the laundry company to further optimize the rinsing process and reduce residues. Thank you for your feedback. We will write down these details and continue to optimize the service, hoping to make future guests stay more comfortable.
Sunday0226
Guestroom (3 Beds)
Stayed in May 2025
Family
12 reviews
10/10
Outstanding
Posted on Jun 16, 2025
Very satisfied with the room.
Amenities: Very complete and convenient, including a washing machine, laundry detergent, hand soap, a kettle, and teacups.
Cleanliness: Very good, very clean.
Service: Very welcoming, offering recommendations for nearby attractions and restaurants, and even offering to borrow a stroller. The children were very satisfied.
Original textTranslated by Google
Response from Property: Thank you for your support. We strive to create a loving and warm apartment. We provide household-standard toiletries, including Dove shampoo, Johnson & Johnson shower gel, and Dettol hand soap. We also offer a front-loading washing machine (with laundry detergent), a negative ion hair dryer, a small refrigerator, an imported Pourty children's toilet seat, a small step stool, and children's slippers. The subway station is just a 5-minute walk downstairs, and Chimelong is just one subway stop away. Enjoy convenient living in the Panyu Wanda Business District, adjacent to major commercial complexes such as Panyu Tianhe City, Haiyin Youyicheng, Minjie Plaza, Aoyuan International Center, and Sihaicheng. You can contact your housekeeper 48 hours in advance to receive detailed subway/taxi/parking directions (including photos of landmarks), as well as nearby food and travel tips. Thank you for your visit and wish you a pleasant stay.
Scarlett2023
Candy House Slide Triple Bed Room
Stayed in Apr 2025
Family
95 reviews
8.5/10
Very good
Posted on May 22, 2025
Well, maybe I travel a lot on business, so I'm not used to living in an apartment all of a sudden. I thought the bunk beds would be suitable for the kids, but they said they didn't like it and left after one day, mainly because it was convenient to go to the Provincial Maternal and Child Health Hospital. Nothing else.
Original textTranslated by Google
Response from Property: Thank you for your support. We strive to create a loving and warm apartment. We provide household-standard toiletries, including Dove shampoo, Johnson & Johnson shower gel, and Dettol hand soap. We also offer a front-loading washing machine (with laundry detergent), a negative ion hair dryer, a small refrigerator, an imported Pourty children's toilet seat, a small step stool, and children's slippers. The subway station is just a 5-minute walk downstairs, and Chimelong is just one subway stop away. Enjoy convenient living in the Panyu Wanda Business District, adjacent to major commercial complexes such as Panyu Tianhe City, Haiyin Youyicheng, Minjie Plaza, Aoyuan International Center, and Sihaicheng. You can contact your housekeeper 48 hours in advance to receive detailed subway/taxi/parking directions (including photos of landmarks), as well as nearby food and travel tips. Thank you for your visit and wish you a pleasant stay.
Lui~
Guestroom ( beds)
Stayed in Apr 2025
Family
1 reviews
10/10
Outstanding
Posted on May 20, 2025
The room was very nice, big and clean. The guy at the front desk was very nice. We were supposed to check out before 12 noon, but the bus back to Hong Kong didn't arrive until 4 pm. We were traveling with 3 children, so we asked the guy if we could stay in the room for 3 more hours. The guy said enthusiastically, of course, we could. It was his enthusiasm that made it worth our next stay.
Original textTranslated by Google
Response from Property: Thank you for your support. We strive to create a loving and warm apartment. We provide household-standard toiletries, including Dove shampoo, Johnson & Johnson shower gel, and Dettol hand soap. We also offer a front-loading washing machine (with laundry detergent), a negative ion hair dryer, a small refrigerator, an imported Pourty children's toilet seat, a small step stool, and children's slippers. The subway station is just a 5-minute walk downstairs, and Chimelong is just one subway stop away. Enjoy convenient living in the Panyu Wanda Business District, adjacent to major commercial complexes such as Panyu Tianhe City, Haiyin Youyicheng, Minjie Plaza, Aoyuan International Center, and Sihaicheng. You can contact your housekeeper 48 hours in advance to receive detailed subway/taxi/parking directions (including photos of landmarks), as well as nearby food and travel tips. Thank you for your visit and wish you a pleasant stay.
Wangshangwanghk
Cars Rally Cool Twin Room
Stayed in Mar 2025
Family
10 reviews
9.5/10
Amazing
Posted on Apr 20, 2025
The room is 100 points, and the kids love cars and the garage. The price/performance ratio is 100 points! ! There are also small gifts and the location is very convenient! ! Will come again next time❤️ Recommend to friends from Hong Kong
Original textTranslated by Google
Response from Property: 感謝您的支持,我們竭力打造有愛心有温度的小公寓;洗漱用品以家庭為標準多芬洗髮水、強生沐浴露、滴露洗手液;更有滾筒洗衣機(配洗衣液)、負離子吹風機、小冰箱、進口Pourty小童馬桶圈、小踏板凳、小童拖鞋等;下樓步行至地鐵站僅5分鐘、一站地鐵即可到長隆,在番禺萬達商圈生活便利,毗鄰番禺天河城、海印又一城、敏捷廣場、奧園國際中心、四海城等大型商業體。可以提前48小時聯繫管家發送詳細的地鐵/打車/自駕停車指引(含有地標建築實拍圖),周邊美食攻略和旅遊攻略,感謝親您的光臨,祝您生活愉快。
Anonymous User
Guestroom (3 Beds)
Stayed in Mar 2025
Family
12 reviews
9.5/10
Amazing
Posted on Apr 8, 2025
Friendly service, great decoration, very suitable for children. The room is clean. It is recommended to check in after 3 o'clock on holidays, the experience will be better.
Original textTranslated by Google
Response from Property: Thank you for your support. We strive to create a loving and warm apartment. Toiletries are based on family standards, including Dove shampoo, Johnson & Johnson shower gel, and Dettol hand soap. There are also drum washing machines (with laundry detergent), negative ion hair dryers, small refrigerators, imported Pourty children's toilet seats, small step stools, children's slippers, etc. It takes only 5 minutes to walk downstairs to the subway station, and one subway stop to Chimelong. It is convenient to live in Panyu Wanda Business District, adjacent to Panyu Tianhe City, Haiyin City, Agile Plaza, Aoyuan International Center, Sihai City and other large commercial entities. You can contact the housekeeper 48 hours in advance to send detailed subway/taxi/self-driving parking instructions (including real photos of landmark buildings), surrounding food guides and travel guides. Thank you for your visit and wish you a happy life.
Guest User
Forest Room - City-View (Double Bed)
Stayed in Feb 2025
Family
2 reviews
10/10
Outstanding
Posted on Mar 28, 2025
The boss is very nice and will give you many warm tips. The hotel is also very convenient. We paid the difference in price at the hotel and changed to a double bed. The bed was very big. We had four adults and one child and there was no pressure at all. The child liked it very much too. The Chimelong Panda Hotel where we stayed the next day was much better. If you don't consider entering and leaving the park at will, staying here is also very nice.
Original textTranslated by Google
Response from Property: 感謝您的支持,我們竭力打造有愛心有温度的小公寓;洗漱用品以家庭為標準多芬洗髮水、強生沐浴露、滴露洗手液;更有滾筒洗衣機(配洗衣液)、負離子吹風機、小冰箱、進口Pourty小童馬桶圈、小踏板凳、小童拖鞋等;下樓步行至地鐵站僅5分鐘、一站地鐵即可到長隆,在番禺萬達商圈生活便利,毗鄰番禺天河城、海印又一城、敏捷廣場、奧園國際中心、四海城等大型商業體。可以提前48小時聯繫管家發送詳細的到店及周邊遊玩攻略。
Renzhefantuanai
Qiqu Double Bed Room
Stayed in Feb 2025
Family
2 reviews
10/10
Outstanding
Posted on Mar 22, 2025
The kids love this type of room. We stayed here for a few days and were very happy.
Original textTranslated by Google
Response from Property: 感謝您的支持,我們竭力打造有愛心有温度的小公寓;洗漱用品以家庭為標準多芬洗髮水、強生沐浴露、滴露洗手液;更有滾筒洗衣機(配洗衣液)、負離子吹風機、小冰箱、進口Pourty小童馬桶圈、小踏板凳、小童拖鞋等;下樓步行至地鐵站僅5分鐘、一站地鐵即可到長隆,在番禺萬達商圈生活便利,毗鄰番禺天河城、海印又一城、敏捷廣場、奧園國際中心、四海城等大型商業體。可以提前48小時聯繫管家發送詳細的到店及周邊遊玩攻略。
Guest User
Guestroom (3 Beds)
Stayed in Jan 2025
Family
3 reviews
10/10
Outstanding
Posted on Feb 6, 2025
The room is as shown in the picture. The children like it very much. It is clean and tidy. The landlord has a good service attitude, is very careful and considerate. He gave the children small gifts as soon as they met, and also delivered bread, milk and drinking water every day. The sanitation cleaning is also timely🌹🌹🌹
Original textTranslated by Google
Response from Property: Thank you for your support. During the Spring Festival holiday, we hope that our snacks and gifts can bring you some joy. Happy New Year. We strive to create a loving and warm apartment. Toiletries are based on family standards, including Dove shampoo, Johnson & Johnson shower gel, and Dettol hand soap. There are also drum washing machines (with laundry detergent), negative ion hair dryers, small refrigerators, imported Pourty children's toilet seats, small step stools, children's slippers, etc. It takes only 5 minutes to walk downstairs to the subway station, and one subway stop to Chimelong. It is convenient to live in Panyu Wanda Business District, adjacent to Panyu Tianhe City, Haiyin City, Agile Plaza, Aoyuan International Center, Sihai City and other large commercial entities. Thank you for your visit and wish you a happy life.
Guest User
Forest Room - City-View (Double Bed)
Stayed in Dec 2024
Family
27 reviews
8.0/10
Very good
Posted on Feb 3, 2025
The hotel is very close to Panyu Wanda Plaza and Panyu Tee City, which is very convenient for shopping and eating. It is also close to Panyu Chimelong Safari Park, which takes only 15 minutes by taxi. The owner and waiters are very kind and friendly, the rooms are very distinctive, and the children had a lot of fun.
Original textTranslated by Google
Response from Property: Thank you for your support. We try our best to build a loving and warm small apartment. The toiletries are based on family standards, including Dove shampoo, Johnson & Johnson shower gel, and Dettol hand soap. There are also drum washing machines (with laundry detergent), negative ion hair dryers, small refrigerators, imported Pourty children's toilet seats, small step stools, children's slippers, etc. It takes only 5 minutes to walk downstairs to the subway station, and one subway stop to Chimelong. It is convenient to live in Panyu Wanda Business District, adjacent to Panyu Teemall, Haiyin City, Agile Plaza, Aoyuan International Center, Sihaicheng and other large commercial entities. Thank you for your visit and wish you a happy life.
Anonymous User
Doraemon's Bamboo Copter Twin Room
Stayed in Dec 2024
Family
31 reviews
7.0/10
Posted on Mar 2, 2025
Environment: Not particularly easy to find, it's really in an apartment building.
Hygiene:
Fortunately, it was booked for one day, the hygiene environment is average.
Service:
It's OK.
Original textTranslated by Google
Response from Property: Hello, thank you for staying here. Even the Four Seasons, Xi'an, Sheraton, etc. are all in apartment buildings. We did not mark the hotel, but wrote apartment-style hotel. We are also very aggrieved because of this. Regarding the route: Although the navigation route is very accurate, it is also very unfair to know that you are going around in circles in an unfamiliar city. We have specially made detailed subway, taxi and self-driving parking instructions (including real photos of landmark buildings), as well as surrounding food guides and travel guides. You can contact the butler 48 hours in advance to send them. We try our best to build a loving and warm apartment; the toiletries are based on family standards, such as Dove shampoo, Johnson & Johnson shower gel, and Dettol hand soap; there are also drum washing machines (with laundry detergent), negative ion hair dryers, small refrigerators, imported Pourty children's toilet seats, small step stools, children's slippers, etc.; it takes only 5 minutes to walk downstairs to the subway station, and one subway stop to Chimelong. It is convenient to live in Panyu Wanda Business District, adjacent to Panyu Teemall, Haiyin City, Agile Plaza, Aoyuan International Center, Sihaicheng and other large commercial entities. Thank you for your visit and wish you a happy life.
Guest User
Candy House Slide Triple Bed Room
Stayed in Dec 2024
Couple
1 reviews
10/10
Outstanding
Posted on Jan 10, 2025
I was lucky to find you on a certain platform. Thanks to the customer service for giving us a guide. The children like the room very much. The room is large enough with plenty of sunshine, convenient transportation, and convenient food. It is very convenient to take a taxi to the zoo. The front desk staff is very friendly and provides us with high-quality service.
Original textTranslated by Google
Response from Property: We try our best to build a loving and warm apartment. The toiletries are based on family standards, such as Dove shampoo and Johnson's children's shower gel. There are also drum washing machines, negative ion hair dryers, small refrigerators, imported Pourty children's toilet seats, small step stools, etc. It takes only 5 minutes to walk downstairs to the subway station, and one subway stop to Chimelong. The surrounding life is convenient. Thank you for your visit.