Xi'er Apartment

Xi'er Apartment Reviews

Xi'er Apartment

22F, Building 5, Guangzhou Sunac Apartment, No.76 Fenghuang North Road, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
Xi'er Apartment
Xi'er ApartmentXi'er ApartmentXi'er Apartment
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1 night

Guest Reviews of Xi'er Apartment

8.6/10
406 review
Verified reviews
Location8.8
Amenities8.4
Service8.8
Cleanliness8.6
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All reviews(406)
Positive reviews(374)
Reviews with photos/video(91)
Classy environment(28)
Large rooms(18)
Convenient parking(13)
Loved the view(9)
Friendly front desk staff(8)
Good audiovisual experience(3)
Average decor(3)
Negative reviews(32)
Guest User
Light Luxury Deluxe Double Bed Room (Popular Choice)
Stayed in Dec 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Feb 2, 2025
I like this hotel💥 beautiful view 🥰
Response from Property: Dear customer, thank you very much for your choice! We will continue to work hard to improve and provide you with a comfortable and pleasant holiday! Looking forward to your next visit!
燕玲
Light Luxury Deluxe Double Bed Room (Popular Choice)
Stayed in Aug 2024
Solo travellers
1 review
9.5/10
Amazing
Posted on Sep 28, 2024
Quite satisfied except noise from the entrance door and no sleepers supplied. View from windows so nice.
Response from Property: Thank you, welcome to come again next time, I wish you a happy life
sagereine7
Light Luxury Deluxe Double Bed Room (Popular Choice)
Stayed in Nov 2023
Couples
45 review
9.5/10
Amazing
Posted on Jan 9, 2024
The place wasn't bad but the room was cold, everything else was nice
Response from Property: Dear customer, thank you very much for your affirmation and choice! We strive to do our best to provide you with a comfortable and enjoyable vacation! Looking forward to your next welcome!
Guest User
Featured Premier Suite (2 Double Beds)
Stayed in Mar 2025
Family
14 review
7.5/10
Posted on Apr 22, 2025
Location is very good.
Response from Property: 親愛的顧客,非常感謝您的信任與選擇!我們會繼續努力,為您提供一個舒適愉快的假期!期待您的下次歡迎!
一遊
Light Luxury Deluxe Double Bed Room (Popular Choice)
Stayed in Jan 2024
Travel with friends
16 review
6.0/10
Posted on Apr 6, 2024
not bad. the room is big and the bed is comfortable. however the staff a bit unprofessional and my door lock is broken which I need to use traditional key and lock....
Response from Property: 親愛的顧客,非常感謝您的選擇!我們會繼續努力提升做更好,為您提供一個舒適愉快的假期!期待您的下次光臨!
Benjarong
Light Luxury Deluxe Double Bed Room (Popular Choice)
Stayed in Sep 2024
Business travellers
8 review
9.0/10
Great
Posted on Oct 31, 2024
Staff very good .easy to call n help
Response from Property: 親愛的顧客,非常感謝您的選擇!我們會繼續努力提升做更好,為您提供一個舒適愉快的假期!期待您的下次歡迎!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Other
2 review
10.0/10
Outstanding
Posted on Dec 27, 2024
I came here to play and stayed here for two days. I felt quite comfortable. The aunt came to clean the room the next day. It was very good. The hygiene was very clean. The front desk was also very good. If there were any problems, they would help us solve them in time.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your choice! We will continue to work hard to improve and provide you with a comfortable and pleasant holiday! Looking forward to welcoming you next time!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Dec 25, 2024
Parking is convenient and free, clean and tidy, cost-effective, the front desk staff are very nice, a good experience, if you want a quiet place, you can book a projection room
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your choice! We will continue to work hard to improve and provide you with a comfortable and pleasant holiday! Looking forward to welcoming you next time!
Justin
Light Luxury Balcony Twin Room
Stayed in Oct 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 6, 2024
It's great, the toilet is clean, the space is large, the scenery is beautiful, and the location is good. There are mountains and water. I will definitely come again next time!
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your choice! We will continue to work hard to improve and do better to provide you with a comfortable and enjoyable holiday! Looking forward to welcoming you next time!
yy0725
Light Luxury Balcony Twin Room
Stayed in Aug 2024
Travel with friends
7 review
6.0/10
Posted on Sep 23, 2024
Best advantage is convenient location.Others not worth mentioning. First, up to the room, there is a musty smell, the toilet floor is a large pool of water, the toilet seat is wet, garbage bags filled with water. Then, the beds in the room were dilapidated and old. The bedside table was even worse. Fortunately, the beds were still clean. Requested to change rooms, but the front desk said they couldn't. I had no choice but to eat hard... Impressed that this apartment was renovated last year, but there is absolutely no trace of renovation in this room.The picture of the room and platform can be said to be irrelevant! It's simply fraud! There will be no next time!
Original TextTranslated by Google
Response from Property: Hello, we will strengthen management, thank you
Guest User
Featured Premier Suite (2 Double Beds)
Stayed in Jan 2025
Family
46 review
5.0/10
Posted on Feb 23, 2025
The room facilities were very poor, the mattress was concave and too soft, forming a trough, which made it very uncomfortable for children to sleep on it. The iron basin in the living room was leaking; the water would suddenly turn on automatically, and then the waiter would turn off the main control of the faucet. There would also be a sudden sound of water coming from the toilet. The waiter said that this happened because of the air pressure when the upstairs guest flushed the toilet. The child was frightened by all these situations. He was so frightened that he didn't have time to change his clothes. He ran out in his pajamas and came to find me downstairs (I happened to be buying things at the convenience store downstairs). This can be confirmed by watching the CCTV video of that night, the time was between 20:30-21:00 22/02/2025
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your choice! We will continue to work hard to improve and do better to provide you with a comfortable and enjoyable holiday! Looking forward to your next visit!
Anonymous User
Light Luxury Balcony Twin Room
Stayed in Jul 2024
Family
1 review
7.5/10
Posted on Aug 21, 2024
The location is very convenient, opposite Sunac. There is a food street downstairs with a lot of real food. The rooms are OK and clean. The only problem is that the water tank leaked. After taking a shower, the toilet was full of water. Because it was too late and we only stayed for one night, we did not find the service representative to deal with it.
Original TextTranslated by Google
Response from Property: OK, thank you for your attention to the hotel, and wish you a happy life
Dongganchaoren
Featured Premier Suite (2 Double Beds)
Stayed in Jul 2024
Family
12 review
7.0/10
Posted on Aug 21, 2024
There is no outdoor sign, it is super hard to find, and there is no sign or mark on the elevator where this apartment is? Is there something "hidden" about this apartment? It is so hidden! The air conditioner smells moldy! The walls also seem to be in disrepair. I will not choose this place next time! The service attitude is still very good!
Original TextTranslated by Google
Response from Property: Thank you for your attention to our hotel. We are in the process of upgrading. I hope you will come and experience it next time. I wish you a happy life.
Aaron Chow 123
Light Luxury Family Two Double Bed Suite
Stayed in Jul 2024
Travel with friends
12 review
3.5/10
Posted on Aug 18, 2024
The sanitary environment is average, the wash basin and bathtub are not clean, and even hair in the bathtub has not been cleaned. The hygienic environment is average. I have chosen the most expensive and largest model, but the experience is very poor. Not recommended and will not come again. 
Original TextTranslated by Google
Response from Property: 給你帶來不便,我們深感歉意,希望我們升級後,還會光臨本店,謝謝理解,祝生活愉快
Guest User
Light Luxury Deluxe Double Bed Room (Popular Choice)
Stayed in Sep 2024
Travel with friends
1 review
9.5/10
Amazing
Posted on Oct 20, 2024
Overall the room is clean and the staff is friendly
Original TextTranslated by Google
Response from Property: 謝謝你對本酒店的關注,祝你生活愉快