Dongzhao Hotel (Guangxiao Branch, Ximenkou Subway Station, Guangzhou)

Dongzhao Hotel (Guangxiao Branch, Ximenkou Subway Station, Guangzhou) Reviews

Dongzhao Hotel (Guangxiao Branch, Ximenkou Subway Station, Guangzhou)

228 North Haizhu Road (Haizhu Bei Lu), Yuexiu District, Yuexiu District, Guangzhou, Guangdong, 510280, ChinaView Hotel Details
Dongzhao Hotel (Guangxiao Branch, Ximenkou Subway Station, Guangzhou)
Dongzhao Hotel (Guangxiao Branch, Ximenkou Subway Station, Guangzhou)Dongzhao Hotel (Guangxiao Branch, Ximenkou Subway Station, Guangzhou)Dongzhao Hotel (Guangxiao Branch, Ximenkou Subway Station, Guangzhou)
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Dongzhao Hotel (Guangxiao Branch, Ximenkou Subway Station, Guangzhou) Guest Reviews

4.2/5
777 review
Verified reviews
Location4.2
Amenities4.1
Service4.4
Cleanliness4.3
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All reviews(777)
Positive reviews(716)
Reviews with photos/video(68)
Convenient location(76)
Easy to get around(72)
Friendly front desk staff(47)
Quiet & comfortable(43)
Close to metro(15)
Strange smell in room(11)
Delicious breakfast(11)
Would stay again(8)
Negative reviews(61)
Arleuyema
Superior Queen Room
Stayed in Oct 2024
Solo travellers
25 review
4.2/5
Very Good
Posted on Dec 30, 2024
It wasn’t so clean, good service.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表歉意。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Superior Queen Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 9, 2025
The location is very good. It is very quiet at night and close to the surrounding scenic spots. The service of the lady at the front desk was very thoughtful and upgraded our room. Thank you very much.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in Dec 2024
Family
1 review
3.5/5
Posted on Feb 1, 2025
Because it is close to home, I have been staying in this hotel in Guangzhou for several years. This is my first stay after the name change. The service level of the waiters is uneven. There is a girl with glasses at the front desk who has a good service attitude and is relatively skilled, while another girl does not accept our requests, ignores the questions raised by the guests for a long time, keeps greeting new guests, and leaves us aside. The attitude of answering questions makes people feel unpleasant. The renewal card is not refreshed smoothly. We ran up and down but failed to refresh it. The check-in process is not smooth. There is no hot water at 12 o'clock in the evening. There are no boxed tissues in the room. The hair dryer is broken. The most disgusting thing is the dirt on the wash bag. I hope the hotel can improve it after seeing it.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Woheni1234
Twin Room
Stayed in Oct 2024
Solo travellers
22 review
4.0/5
Very Good
Posted on Nov 25, 2024
I felt cheated. I ordered Hanting Hotel, but I found out it was Dongzhao Hotel (formerly Han Hotel) when I got there. The hotel rooms are old, the room facilities are complete but a bit old and damaged. The front desk staff are friendly and harmonious. Only one or two employees need training to digest it. It needs humanization...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We sincerely apologize for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Queen Room
Stayed in Sep 2024
Business travellers
32 review
4.6/5
Great
Posted on Oct 30, 2024
Facilities: A bit old, air conditioning is a bit old. Hygiene: Very clean, those who care about hygiene can choose it. Environment: Nice environment, convenient for eating around. There are many snack bars. Service: The service was very good. Transportation: Not far from the subway station, you can reach it on foot. All in all, very cost-effective. Suitable for business trips.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in Aug 2024
Solo travellers
26 review
5.0/5
Outstanding
Posted on Sep 21, 2024
It feels pretty good, not as bad as the reviews say. I was a little nervous when I came here, but after checking in, I feel pretty good. I personally feel that the hardware facilities are all OK.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Suite
Stayed in Aug 2024
Couples
11 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The suite is large and the room is clean. The window faces the residential area. It is less than 20 minutes' walk downstairs to Beijing Road Pedestrian Street, which is quite convenient. The front desk service is very good, thumbs up.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The room is well-equipped, clean and tidy, the service is very thoughtful, and the surrounding environment is very quiet. I stayed for another night.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Twin Room
Stayed in Jan 2025
Family
27 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Very good, in the city, so transportation and food are very convenient. There is a 3A hospital nearby, and my family is hospitalized there, so it is very convenient here.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Superior Queen Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The house has windows, is bright and clean, and is close to the Memorial Hall, Beijing Road, Yuexiu Park, and the Tomb of the Nanyue King.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in Dec 2024
Other
5 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Facilities: Very good, front desk service is very good, surrounding facilities are very convenient, everything is nearby
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
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Twin Room
Stayed in Dec 2024
Business travellers
52 review
4.0/5
Very Good
Posted on Feb 7, 2025
Convenient for travel. Good location. Near Beijing Road. Hygiene: Clean and tidy Service: Very good service
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Twin Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Suitable location, convenient travel, good environment, clean and sanitary
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Fvckman
Superior Queen Room
Stayed in Dec 2024
Other
3 review
1.7/5
Posted on Jan 11, 2025
The hygiene is worrying. There is a bottle of herbal tea left over from the previous song when you enter the door. The equipment is old, the tabletop is rotten, and the air conditioning is very slow to heat.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We sincerely apologize for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Queen Room
Stayed in Jun 2024
Family
3 review
2.7/5
Posted on Jul 7, 2024
When I booked it, it was mainly because of the high cost performance, 180+ per night, and it was Hanting. The front desk staff was very good and answered some questions. But you get what you pay for. The facilities in the room are relatively old and the hygiene needs to be improved. If you are just considering finding a place to rest for one night and don't care about hygiene and facilities, you may consider this place. The following are some comments on the hotel room: ① The overhead shower in the bathroom has no shower head, only a water pipe outlet. I'm not sure if it's because this room has not been repaired or it's a feature of this store? ② The faucet in the bathroom sink has a turbid milky white water. ③ The non-fixed shower head still has hair from the previous customer. ④ There are a few mosquitoes in the room, but there are more insects in summer, and the hotel is also equipped with an electric mosquito repellent plug, which is good and understandable. ⑤ The TV is broken.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We sincerely apologize for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!